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Coppertistwu

Hosted by David Simmons

3.5 (35 Reviews)

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Reviews 35

3.5

Out of 5.0

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M V
Mar 18,2023

First order went well, we loved our rings and everything went smoothly. I recently decided to gift my partner another ring but unfortunately, the size and model weren't a match. The website is unfortunately not equipped to handle returns to this day, and the process is not easy : - no mention of a return process nor address anywhere so you have to email them - First response didn't give answers regarding process or address, only time limit and asking for a photo of the product - Then they asked for another set of pictures "in daylight" (mind you the previous pics were taken in daylight + spotlights so product was very clearly visible from multiple angles), still no address. - Had to insist multiple times to have an address so I could send the ring back before the 14 days return limit - Had to pay 30euros to send everything back to the US from France (this is actually mentioned in the FAQ but I didn't expect this much for a small box with a ring in it so it did bum me a bit, although I can admit postal fees are not their fault), I sent it right away - They kept insisting that the exchange would be made upon receiving ring back when I had been asking over and over for a refund - A week after my package had arrived, two more emails, and an angry review here which I've now edited in regards to evolution of the situation, the warehouse finally confirmed that my package had been returned and I have received my refund. Customer service definitely needs improvement. The products are nice (this ring just wasn't the right fit), but if you're unhappy with the the product it's going to be a hassle. Living in the US will probably make it easier to send back (postal fees / no customs etc). It's just not the kind of shop where you can order thinking "if I don't like it I can just send it back". Make sure you want what you buy !

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Sith
Mar 09,2023

This is such a great product. The bracelets are such high quality and detail. Make sure you get the Ouroboros. I got one of every color, Sterling Silver, Solid Gold, Black, and Brass. I also got a set of key chains. This is a must have.

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Jacob Johnson
Mar 04,2023

You are sure to be impressed with the incredible detail of all the pieces. An absolute must have for any collection!

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Sandy
Sep 21,2022

Despite complete tracking and proof of delivery including signature, I have not received the money to this day. On July 20, I ordered, among other things, a ring ($169). I returned this at my own expense (37 euros) on August 8. They stall me and put me off from mail to mail (a total of 17 pieces so far). I can absolutely only advise against buying here.

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Gustik Albo
Apr 06,2022

Beautiful piece!! In love with it. It was worth the wait, due to some problems with the transport, that the first item was never delivered. But coppertist sent me a replacement and everything turn out perfect.

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Bob
Dec 20,2021

Final update. My items have arrived and are of impeccable quality. I will be making another order assuming Hermes will not be involved. The items are incredibly crafted and look stunning. The items were handed to me by the postman who rang the bell. Thank you Coppertist and I wish your brand well. x I have removed my previous review as Coppertist did as they said they would. They rectified the issue and I am happy with the outcome. The main issue in this case was Hermes and their lack of professionalism.

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Krysten Lee
Aug 23,2021

Just a lovely experience. Super pleasant and patient with our wants. Would absolutely recommend this things.

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Selena Lee
Aug 10,2021

Quite impressed with the product and detailed work! More than I expected...:)

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Joseph Duarte
Aug 06,2021

Just received my cute chameleon tape measure yesterday! Really loved it! So detailed!

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Bella Diana
Jul 29,2021

First time to know copper can be made into so exquisite but detailed accessories, especially, the skull & snake necklace, means death & reborn, so beautiful and cool, subscribe already, looking forward for new item!

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Cynthia William
Jul 16,2021

The keychain with a strong sense of design, exquisite craftsmanship, also very beautiful, and the price is very reasonable.

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Lin Gan
Jul 05,2021

I’m always impressed with the quality of the materials, attention to detail, and craftsmanship that goes into each piece.

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Verna Miller
Jun 26,2021

I received the items yesterday and I have to say, it’s better than I expected!!! It’s awesome and the design quality is flawless. Absolutely love it!

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Reynolds
Dec 01,2020

I ordered a beetle style bottle opener from coppertist about 12 days ago.i did this before coming to trust pilot and was immediately concerned about the one very bad review ,so ofcourse i was very nervous.i can confirm today that my item arrived in a very nice drawstring bag and that the bottle opener is beautifully made.lovely quality.very happy

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hhallgrim
Oct 18,2020

Hey, I have not bought from this company But I have a suspicion that they are scammers. I have seen the website is brand new. I cannot find their items online for sale when typed in. I have checked the responses of each post and many people comment, you won't answer my emails and im waiting for my item from 12 weeks ago. All their prices are marked half off. These are take tell signs of scammers! I have fallen to this too. Please look them up before buying!

+1 (336)448-3562 [email protected]

ROOM A1-13, FLOOR 3, YEE LIM INDUSTRIAL CENTRE 2-28 KWAI LOK STREET, KWAI CHUNG HONG KONG, 999077, New Territories, HK

http://www.coppertistwu.com

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