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Thanks to Roman, everything went very well! Thank You!
Michael was very patient and helpful. He spent a very long time with me on the phone explaining how to maneuver and set up the cover letters and resumes. He was tolerant of someone who knows very little about the computer. I would recommend him to work with people who are not proficient with computers. An experience I had last week was, the man became so frustrated with me not understanding he hung up on me. Thanks for providing me with Michael.
Not gonna lie, I thought I was going to get a customer service representative that treated his job like it was a pay check. In the beginning, I thought he sounded like an automated service until I had to got in to address my problems and after that he took it and ran with it. He didn't pressure me, he solved the problem that I initially called in for, and then he followed up with finding a solution which was finding a package deal for someone like me that doesn't have all the time to sit around and play with different softwares and programs all day. His name was "Roman", like Roman Numerals. So because of Roman I am still a customer of Cover Letter,
I really liked my experience with Cover letter now I just no longer needed the service.
Great people
Ben (1085) did an outstanding professional job in handling my account matter. I will definitely return back to Cover Letter Now to do my business writings. Thanks!
Lou has great customer service skills!
Thank you for your help and answering all my questions and concerns taking the time out
Too expensive
I was unaware that I was on auto pay and when I realized it I spoke to a wonderful woman that reimburse me for two months great customer service
Excellent service, varied products, easy to use, helped me get the job I wanted. When I go to cancel, no hassels, easy communication, fast efficient and even got part payment refunded back - good company this!
The date on my credit card which started my services does not coincide with the two week trial period. I canceled within this period and hope I am not continues to be charged. I will file a charge back with my credit card company. fyi This is not U.S. based site. Something I will check in the future.
A great service to use I found it was easy to create a cover letter and resume. Also they have excellent customer service.
Exceelent customer education!
This company is great for creating a resume or a cover letter when seeking employment. I talked with Sally with an employee number of 1035 and she was excellent and assisted me with great knowledge.
Thank you for promptly cancelling my account and refunding the last charge.
Crystal was such a pleasure to speak with. Not only did she reactivate my subscription but gave me a great deal as well. All customer service reps sould take lessons from her professionalism
Tiara Miranda my assigned Rep was totally Outstanding. She helped me out so much I hope she receives a commendation Letter from her Supervisor she deserves one. I Love your company and will intend to stay with this company for many yras to come
The representative was very nice, very helpful and truly professional. She is the "face" of GREAT customer service.
Marissa Douglas-James
Aug 22,2019It is a great tool that you can build on and personalize to create your own perfect cover letter.