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Reviews 164
Rose Harmon
Feb 11,2025Alex followed through on every promise. He stayed in touch and kept me thoroughly informed.Thank GOD I was able to expierience a favorable outcome.
Naomi Hornby
Feb 11,2025Very kind and helpful.
brian wayne
Feb 10,2025Just finished finalizing our cruise with CruiseHub. I have to say that it was a fabulous experience. We booked an MSC cruise with an option to change. Well, my wife just loves to peruse the possibilities. We went back and forth with CruiseHub weighing our options. First Marcus, then Phil could not have been more accommodating. We finally did settle on a change and Phil was terrific walking us through the changes. I do know how stressful the booking process can be and the team at CruisHub made it stress free. If I could, I would give CruiseHub 11 out of 10. I give them my highest recommendation.
Ted Hanson
Feb 09,2025Good communication, efficient, and this is my second positive experience so I’ll be back for future cruise needs.
Everly
Feb 09,2025Alex is very helpful and kind.
Nikita
Feb 08,2025Liked the deal I was able to get. Did not like how long and how many phones we needed to have to get there. Long waits on the phone, at some points it felt like the agent didn't know what they were doing. Parts of the phone calls were rude and lecturing because I messaged cruise hub through Facebook when encountering a problem and the agent apparently didn't like it, and when I asked for the prefixes to be fixed after sending him an email with the correct prefixes and our names before he booked anything and he didnt bother to double check them and listed both my daughters as boys. Then at the end, the agent told me to go give them a good review and to make sure I did that as soon as I got off the phone... i don't like people demanding a good review. Not sure if I would go through cruise hub again as I felt like the cruise lines customer services are much more professional and genuinely nice and helpful, unlike our agent.
David Fonseca Teixeira
Feb 08,2025Adam Blake was very helpful, friendly and professional. And Sam Miller always reached out to ask if I had any questions. Definitely recommend!
Charissa Messinger
Feb 07,2025Anthony, zeke,and Dexter have all been so helpful on everything I needed. I am very pleased with all of the customer service.
Jessylene Balodong
Feb 07,2025Adam Blake's Assistance is amazing and his so patient with me.
Roshanda Archie
Feb 06,2025Adam was great and very helpful! I would definitely book through him again!
Kristen Brown
Feb 06,2025Every time I called in I was treated with respect and helpful agents..they would look for deals for me and they did find a few that went through…never had a bad experience with them…the only thing I didn’t like and had nothing to do with cruise hub was that if I called carnival they wouldn’t talk to me or answer any questions always had to go through cruise hub
Florin Pescaru
Feb 06,2025I had a very good experience. The cruisehub.com agents were very prompt, answered all my questions and provided all the necessary support to understand and have all the information. I recommend it.
Trisina Adams
Feb 05,2025Phil was AMAZING!!!!
Mary Ann Russell
Feb 05,2025AWESOME AGENT ADAM!!! Adam was on top of my reservation at all times. He made sure my book was securely booked and reached out to me several times to make sure my booking was complete.
Terry
Feb 05,2025I really enjoyed Adam Blake's service he provided! He went above and beyond for me and my family to ensure our cruise! Awesome guy!
Old Dr Lou
Feb 05,2025proactive agents willing to help and offer assistance. Both Alex and Olivia were very attentive and listened patiently to a 70+ senior talking his preferences.
Bettina
Feb 03,2025Trevor was great! He was patient and answered all my questions. He was very knowledgeable.
SHANIE STYLES
Feb 01,2025Very easy company to work with excellent pricing better than everybody else with onboard credit and specially dining and very thorough about making sure everything was handled well. I will definitely use them again and looking forward to my vacation.
Annette Childree
Feb 01,2025First time ever booking a cruise and Phil made it easy and painless. Can’t wait😃
Jennifer
Feb 11,2025If GOD can tell Adam how much I am Grateful for all the help he has truly given me and the patience he has with me during this trip, it will truly make my birthday even better, I am truly grateful for the person that is chosen to help me with this cruise and I’m Super excited for the cruise I am going to Enjoy for my birthday ! Thanks cruise hub for having such amazing staff I am overly satisfied