Purchased 2 lights from this company. Both lights were poor quality so I emailed the company and asked to return. They charge a 20% "restocking fee" so I opted to exchange (which the 20% restocking fee wouldn't apply). I have emailed this company asking if a particular light would qualify for an exchange. So far I am on my 8th email to this company with no response. I sent the lights back (I paid for shipping) and still no credit or response. I cant get an answer and am in limboland. Worst customer service EVER! Do not do business with this company unless you want to be ghosted. Im at the point that I will forget the exchange, pay the 20% restocking fee and NEVER do business with this company again and let everyone I know they are awful just to be rid of this company and problem.
Biologische wijn voor een mooiere wereld.
Duurzaam, geweldige prijs/kwaliteit en top service. En omdat wij zelf de wijn maken, houden we die kwaliteit hoog. En betaalbaar.
Gecertificeerd biologisch en vegan.
DAAROM NELEMAN:
🍷 100% biologische en vegan wijn
🍷 Rechtstreeks van onze Spaanse wijngaarden
🍷 Zonder pesticiden of chemische toevoegingen
🍷 Bekroond en bejubeld in binnen- en buitenland
🍷 Duurzame keuze voor iedere gelegenheid en budget
🍷 Gratis ruilen of retourneren met 100% lekkergarantie
🍷 Gratis bezorging vanaf € 75
🍷 Op werkdagen voor 16:00 uur besteld, de volgende werkdag bezorgd
N IL
Mar 20,2022Purchased 2 lights from this company. Both lights were poor quality so I emailed the company and asked to return. They charge a 20% "restocking fee" so I opted to exchange (which the 20% restocking fee wouldn't apply). I have emailed this company asking if a particular light would qualify for an exchange. So far I am on my 8th email to this company with no response. I sent the lights back (I paid for shipping) and still no credit or response. I cant get an answer and am in limboland. Worst customer service EVER! Do not do business with this company unless you want to be ghosted. Im at the point that I will forget the exchange, pay the 20% restocking fee and NEVER do business with this company again and let everyone I know they are awful just to be rid of this company and problem.