I had a disappointing experience. My shoes arrived damaged, and the return process was more complicated than I expected. It's frustrating, but the customer service team was helpful when I finally reached them.
The shoes were fine, but the box was crushed during shipping. It's frustrating since I like to keep my boxes in good condition.
Customer service was very responsive when I had questions about my order. Shipping was a bit slow, but the quality of the shoes made up it.
The shoes were in good condition, but the delivery took way too long. Customer service was slow to respond to my inquiries.
Can't believe how quickly my Jordans arrived! I've already told my sneakerhead friends about this site. Highly recommend.
While the shoes were genuine and looked great, the tracking system wasn't very accurate, which made me anxious about my order.
Absolutely flawless experience! From ordering to delivery, everything was smooth. The sneakers authentic and look amazing
I wouldn't recommend this site to anyone. the sent me the wrong size and made the return process so difficult. A waste of time and money.
This site saved me so much time hunting for limited-edition sneakers! The prices are reasonable, and everything is legit
Disappointed with the slow shipping. The sneaker are fine, but waiting three weeks for them to arrive wasn't ideal.
My son ordered 2 pairs of shoes, and we've had nothing but problems. One of the pairs was completely wrong - wrong size and style, and the second pair hasn't even arrived yet. I'm still waiting on a refund for the first pair. I won't be shopping here again
The packaging was solid, but it took over a week longer than promised to ship. I appreciated the communication, but wish the process had been quicker.
Great variety of sneakers and an easy-to-navigate website. I've already told all my friends about cushiow.com. Keep up the great work!
Terrible experience. They don't seen to care about their customers at all. I had a simple issue with my order, and instead of fixing it, they gave me the runaround
Ordered a pair of Nikes and received the authentic shoes within the promised delivery time ... nothing to complain about from here
I would not recommend this site. The customer service could take a day for them to answer and 99% ò the time it has nothing to do with what your problem was
Often delays and generally takes too long.
My son ordered 2 pairs of shoes over 3 weeks ago. Only one was sent, and that was the total wrong shoe. It wasn't even the correct size! I had to send the shoe back. Who knows how long it'll take to get back so that I can get refund. We're still waiting for the other shoe.
Shipping took a bit long but otherwise was easy and good experience
Demarcus Marsh
Feb 12,2025Great service, but I had to contact customer support to get updates on my order. Once they responded, everything was handled smoothy. Shoes were perfect.