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C W Sellors Jewellers

Hosted by David Simmons

3.5 (826 Reviews)

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Welcome to C W Sellors Jewellers. We are an independent family run jewellers, established in 1979. As one of the UK's premier jewellers we specialise in producing handmade fine diamond and British gemstone jewellery. Discover the most sought after luxury and branded jewellery and watches, shop in store and online with free UK delivery and up to 4 years interest free finance available.

We are an authorised stockists of premium luxury brands including TUDOR, IWC Schaffhausen, Faberge, Breitling, Chopard, TAG Heuer, FOPE, Messika, Roberto Coin, Montblanc and many more.

With over 40 years of experience our dedicated team of highly trained watch specialists, are on hand to offer expert advice, working closely with our suppliers to offer you the finest selection of highly sought after fine jewellery and luxury watches.

Reviews 826

3.5

Out of 5.0

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Sarah Palmer
Dec 04,2024

Ordered a Tissot watch online, received email saying it will be sent in 2 days, when there was no communication after a week i contacting the very polite sales team they said they were having difficulty with supplies from the manufacturer, but will let me know. After another two weeks with no communication i cancelled the order as they did not know when it would be in stock, I ordered the same watch from John Lewis and it came the next day. Today i am pleased and thankful to say i received a full refund but it has taken 43 days and CWSellors have wasted alot of my time.

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Andrew Fisher
Dec 03,2024

Always excellent products and excellent service

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darron
Dec 03,2024

Expedited a watch for a present - super quick time. Both Hanny and Leah were exceptional in helping me. I speak as I find and was impressed with the level of service tbh

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Darrell Worthington
Dec 03,2024

Great service and always great prices

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Nicola Bowen
Dec 03,2024

Fabulous service both online and in store

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Simon Newell
Dec 02,2024

Purchased a watch for my wife asked them to adjust the strap which they did all good so far. Watch arrived and my wife open the parcel and tried the watch on. Unfortunately she did not like it so we parched the watch up and sent it straight back via Royal Mail tracked postage. Sellors told us the watch had been worn and not it the same condition as when it was sent out and would not give a refund. The watch was out of the box for less than 20 minutes I will never use Sellors or any of their companies again. If you use this company take your own pictures of the item when it arrives and when and if you send it back.

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Ian
Dec 02,2024

Staff knowledge was very helpful in assisting my purchase

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Rashid Wahab Khan
Dec 02,2024

Order No. #CW94675 22/11/2024 trying to get updates but looks wild goose chase?Thanks for the update hopefully watch will be good as ordered.

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Sina Mo
Dec 01,2024

Excellent service and competitive prices. I needed to send the earrings overseas and the customer service representative kept me well up to date and the earrings arrived in a few days! Very smooth experience and would definitely buy jewellery here next time.

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customer
Nov 30,2024

Great service, product and delivery on time, kept informed through the process.

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Lee
Nov 30,2024

Bought a Tag from Cw sellors, this is the 2nd watch I've bought from them. They engraved it for me and kept me well informed at all stages. Harriet in particular looked after us .

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Beardsley
Nov 29,2024

Items turned up just as advertised excellent thank you

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SUSAN
Nov 29,2024

Lovely necklace bought for my nieces 18th birthday

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Amanda
Nov 29,2024

Would highly recommend buying from c w sellers. High quality jewellery as advertised (bought online) arrived quickly tracking and notifications excellent

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Yugant
Nov 28,2024

I hardly write reviews but this customer service was disappointing. I asked for a refund since they had told me the item was out of stock in online chat but they disconnected without trying to resolve anything (on the website it does not say anything about out of stock). I will get my refund no matter the circumstances while I write this 1 star review. I would have given 5 stars if they kindly gave me a refund without any hassle.

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Michael Limon
Nov 28,2024

Multiple buys from cw sellors and always been a great and easy experience ordered 2.30pm recd 10am next day always great discounts never had any issues and wouldn't go anywhere else.

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Alison Andrews
Nov 28,2024

The ring is a lovely design and I really would love it ...there is one flaw though. I have tried ringing the shop to explain but my local is now closed so I need to know about exchanges ...as mine has this flaw .

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Customer
Nov 27,2024

I started to worry that the company were not legit. I paid and had not received my items ordered 6 months ago (May 24). I was told the items would be ordered in (not in stock) but no warning it would be a 6 months wait! However, the items did arrive today perfectly packaged. I got them for what I believe a good price. Free luxury jewellery travel box as well. Staff polite on phone calls. Where the company fails is that different staff would say different things when I chased the order status, so order updates where my items were were frustratingly inaccurate. If you don’t mind waiting months and months do rest assured the items will come, from my experience anyway.

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Richard
Nov 27,2024

Lovely bracelet made to order and received within a week of placing the order. My wife was delighted with her anniversary present.

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MR P FERRAR
Nov 27,2024

Very helpful very responsive. Met all needs great service

01335 216 004 [email protected]

King Street, DE6 1EA, Ashbourne, GB

http://www.cwsellors.co.uk

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