Surplus income generated from the sale of Cycle of Good products funds education and social enterprise projects in Malawi.
The day after placing the order of the Elephant Bike, the team called me to check the details and explain to me that the Bike was being constructed and that they would call me again to arrange a delivery time. From start to finish, the service was excellent. The bike, after some basic adjustments for my height, was exactly as expected. Solid, dependable, and capable of easily hauling up to 40kg of stuff without breaking a sweat. It's an excellent cargo bike from a company that wears its ethical approach proudly on it's sleeves!
Arrival day - I was contacted by cycleofgood by mobile a few days before my bike actually arrived - it arrived 2 days after it was collected from their premises - they provided a tracking over night service to Northern Ireland. Package was excellent ...all recyclable and the inner protective filling was recycled cardboard boxes - thinly sliced! All tools provided - instructions including photos emailed. Cycleofgood moved heaven and earth to get me a quote to courier this bike to Northern Ireland at lowest cost - well done! All comms were great and nothing was a problem! Very pleased with the bike very robust and easy to get going out of the box! Literally! ! Good adjustment to seat and handlebars! Also ordered a tablet cover and it’s lovely too - beautifully made and lined inside!
excellent service.arrived on time .no damage and very little work to set up.I'm on the road now and soon will be carrying all my fishing gear to the lake on my elephant bike.Thank you so much. R Parker
Great products. Real feel good factor but super useful too.
Great Customer Service!! There was a minor problem with one item that was sent. It was resolved with no issue.
The A4 folders are brilliant. Really robust
Friendly efficient service, awesome bike! I do all my local errands on this bike.
very prompt service. good product.
Excellent service - thank you!
Nice reconditioned bike supplied very quickly and to spec as ordered. Very pleased.
Fantastic products, really efficient supply and delivery, nice warm ethical feeling about buying from such a worthy charity
Prompt service; excellent items.
My nephew was really pleased with the present we bought him (wallet with zip compartment). Such a great initiative to re-use old bicycle tyres.
It’s a great belt but unfortunately the wrong one was sent to me. I ordered the wave and got the straight stitch. It wouldn’t stop me ordering another though.
I love my bike, but i worry that the reason for that is the freedom it gives and not down to the actual structure of the bike. Problems arose after the second outing on it, almost immediately it started to come apart, the peddle wabbled out and i had purchase tools to fix it, then the seat bearings fell out causing the seat to come off, the gears also stopped working after a week meaning i'm stuck at max gear making the hills very difficult and the most recent problem was the £60 paneers and their closing piece that fell off meaning one of them is lidless. There is an upside however as the company has wonderful people working for it, and after explaining my issues to them they sent replacements and aided me with the repairs.
Great bike thank you
sem problemas,
Excellent service, best bike I’ve ever owned. Get one while you can
Ordered a couple of items for presents as liked the idea of up cycling. There was a slight issue with one of the items but on notifying the company they went above and beyond what I was expecting so very good customer service - I would be more than happy to order goods again from the company and highly recommend them.
Jason
May 08,2021Excellent company, Very Pleased with service and goods.