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The One & Only Demons Basement.
Reviews 25
Avi McGrady
Feb 10,2025Spent money, absolutely no correspondence or response for my email asking where the product I bought was. I ordered about 2 weeks ago now, and it hasn't even shipped, and they won't respond to any emails.
Ricardo Acosta
Jan 31,2025Tried ordering a jacket from these folks they took my money and now the website and Instagram are shut down I can't even figure out who to contact to get my refund Update after over 2 months of screaming at the stomping my feet and asking for my money back they finally gave me my money back Update; after asking for a simple update as we are 8 weeks into waiting they canceled my order and fought me on it literally never order from this place at this point I'm gonna open my own brand and bury them
Tee
Jan 28,2025Scammers!!! Order my son hoodie back In December and here it is the end of January. No tracking number nor product. This company will send you the same generic email saying that they are working on processing orders. I should have known not to order from a company called Demons basement. At this point, just refund me my $60. This is sad that ppl are still scamming people in 2025.
Immortal One
Jan 06,2025SCAM! SCAM! SCAM! Daughter placed an order February 2024, here we are January 2025, and still have not received the order. Their canned responses when you inquire the status of the order is absolute BS! I see how they respond to others claiming they are not scammers, well that is BS too! You are scammers, and should not be using God Bless to end your response when you are doing the Devils work! Demon is the perfect name for you evil f@#ks!
Daniel Luna
Jan 04,2025Terrible customer service I emailed them with no response since I purchased the item not even an email other than saying it was confirmed
Lilith
Jan 03,2025Joke of a company. Don’t give your time or patronage to this garbage company. The clothing is just cut and paste pre-made graphics stuck on .03$ alibaba pre-made garments. Their quality and customer service makes SHEIN look like Chanel And their customer serious is unreal… laughable, really. Edit/response: no, it was definitely your company. I’ll just post the interactions between myself and “customer support” so people can read them for themselves. The reviews you have on Trustpilot says A LOT. If I were to reach out to this company they wouldn’t even know how to respond. You know the old guy playing WOW on south park with the fibromyalgia, wrist cuff? That’s who it feels is behind this company (at least customer service). In conclusion, I would save yourself the time, money, and aggravation, and just avoid this company at all cost. They can’t even be bothered to leave an actual response to these bad reviews. Even THAT is copy-pasted. Says a lot! Tens of thousands of supporters 😂😂😂!? Are we talking bots you bought off the dark web to fill your IG with? Those “supporters”? I really hope ya’ll didn’t quit your day jobs.
Schwum Enjoyer
Dec 24,2024Do not buy from these people, straight scam. I placed an order nearly 5 months ago and still haven't received any merchandise or shipping updates. $200 down the drain. I emailed their support and got the same auto response they send to everyone. They delete negative comments and I'm pretty sure most of their positive reviews are fake. I've been stalking their social media comments every day to DM and warn any new potential buyers, saving a few would-be victims. If I can't get my money back I can at least prevent other people from getting scammed by these scumbags. There definitely needs to be some legal action taken. I will now be much more careful where I shop online.
Mya S.
Nov 28,2024Great experience I received my order in about 3-4 weeks and they are very responsible and communicative! They do get some negativity which all companies do so I was on edge but still purchased and my order came through quite fine in great condition! Thank you and will order again!
Tauster
Nov 27,2024These people are literally Alibaba warriors and scammers. Just one of the many drop ship losers who use Instagram to advertise. I hope this business crashes to the ground tbh or gets some legal consequences soon. Order from December 2023 never fulfilled or refunded.
jay ward
Nov 27,2024Ordered from them august 21st and as of today November 26 I haven’t received anything. They say if you have an issue with your order email them but send out some bs automated response. On top of that they b*tch about having so many orders but they dumbass keep the site open. CLOSE THE DAMN SITE SO YOU CAN CATCH UP ON ORDERS. Also they been having the same sale on their site since I ordered back in august with the countdown saying it’s going to end. When in fact all they just do is restart the timer on the site.
Miriam Figueroa
Nov 01,2024I have been waiting for almost 3 years for my order. They offered a credit and ordered so Another item and I’m still waiting for them. I I have been getting emails about orders being shipped but mothering has arrived. They send emails your order was shipped but they don’t have a tracking number on them . To me they are scammers !!
Betzaira Vasquez
Oct 29,2024Don’t order from here , I ordered last year Christmas and still haven’t gotten my package. Bunch of bs I keep receiving emails that’s it’s still in process. Smh
Amanda Phillips
Oct 20,2024Been given the run around since purchasing 120 dollars of stuff Aug 14th. 9 emails have been exchanged with no clear answer or no product in site. Please someone shut them down! I have proof of everything where can I upload. I will do it on reddit.
Josephine Bland
Aug 30,2024My grandkids like DemonsBasement hoodies and shirts so I’ve made several purchases for birthdays and past Christmases. Each order arrived within the stated time, the quality was good and the designs were just as advertised. I will definitely shop with them again.
IG: reinadeinsectos
Jun 25,2024ordered two sweaters from them, they sent the wrong sweater after about 6 months of waiting & when i reached out they said they’ll send out the correct one in february, its now june & still haven’t gotten crap!!! on top of that, the sweaters are such crappy quality, thin, cheap looking, & their prints r soooo off!! on top of that the decal is like sticky & weird. DONT BUY FROM THEM!!!
Will
Jun 05,2024I messed up on my order information and they were able to fix it for me within 24 hours easily and great communication from customer support. Amazing people forsure!
Tyren Reed
Jun 03,2024They make sure they always get you right! Great designs and good qauilty and will keep you up to date!
Glock Model
Jun 02,2024The hardest clothing line
Anthony Roberts
Jun 02,2024The designs are amazing, the quality is amazing, it’s also affordable, overall it’s amazing. The only thing I will say is the shipping does take a lil while, but if you can get past that then you can enjoy quality at its finest.
11202 Memorial Pkwy SW, 35803, Huntsville, US
http://demonsbasement.com
Del Cid
Feb 18,2025They never ever ship anything. They only bombard you with emails apologizing with excuses on why you are delayed. They do not respond to contact. SUCH A SCAM!