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Reviews 881
Brenda
Dec 05,2024I came to Designrr tech challenged. I have easily found the resources I needed to help me create my first book. I haven’t published it yet because I need to proof it and spruce it up a little bit I will definitely be creating more items here. I am so happy sounds this app.
mercelee padayhag - perez
Dec 05,2024the customer service is great! keep up the good work.
James
Dec 05,2024I’ve been using Designrr.io for eBooks I’m creating at work, and it has been nothing short of extraordinary. This software is an absolute game-changer for anyone looking to create professional, polished eBooks with ease. From the moment I started, I was blown away by how intuitive and user-friendly the platform is. Every design element is thoughtfully taken care of, making the entire process seamless and enjoyable. Whether you’re a seasoned designer or a complete novice (like me!), Designrr.io makes it easy to create stunning content without any stress. The level of customization and creativity it allows is incredible—every feature feels purpose-built to make your life easier. It's clear that a lot of thought and effort has gone into making this software not only powerful but also a joy to use. If you’re on the fence about trying it, I couldn’t recommend it enough. It’s a brilliant piece of well-made software that has exceeded my expectations in every way!
Rafał Sulikowski
Dec 04,2024Łatwość i prostota interfejsu.
Caroline Shaw
Dec 04,2024Made uploading to Amazon kdp a lot easier. A few teething issues but nothing serious. Queries were answered fairly promptly.
Liza Blogodornova
Dec 04,2024I ultimately decided not to purchase their product, not solely due to the reasonable warnings and complaints I came across on Trustpilot, but primarily because of how the company responded to those complaints. Most of their replies come off as passive-aggressive, contradictory, arrogant, ignorant, and dismissive—very unprofessional and that made me suspicious. So, this is my complaint about the administrators who respond to complaints here. :D Some of their replies read more like anecdotes and looks like not much has improved over the years in terms of their service and customer support. For example **Complaint goes like**:"I have been trying to reach customer support for days, but no one is answering the chat, and I can't find any other contact information anywhere else. **Reply from Designrr goes like**: "Average response time is 2 hours. Other companies at this price level offer zero support. " [ and no word about where exactly to find desired contact information after all ] __________________________________________________ Wow! There are so many similar complaints about ignorance of customer support. People are saying there's no response for days, and in some cases, no reply at all. Yet you claim a response time of 2 hours; in another answer, you say it’s only 20 minutes. They say blue is blue, while you insist that blue is not blue—it’s actually yellow, or sometimes purple. Which version do you think is accurate? Additionally, your closing statement sounds like, "What did you expect at this price level?" which reveals everything about your company's attitude and business values. No one cares about other companies here; we're discussing issues with YOUR products and services. And one more of many burned my eyes... **Complaint goes like**: They have intentionally not provided an easy cancellation method. Despite cancelling my free trial plan on time, they still charged me. I had to find the cancellation link through a Google search, as there is no cancellation option available on the account page. It's impossible to contact them. **Reply from Designrr goes like**: You can log in yourself and cancel your trial AND refund even if your payment has gone through. You can contact us via chat 24/7. We answer due 20 minute intervals. __________________________________________________ a) Your job is to explain why the company is charging for subscriptions when it should not have occurred in the first place because the customer did cancel their trial. A professional approach would involve apologizing for the inconvenience without being defensive, dismissive, or gaslighting the customer about issues that are your responsibility. b) Your response in cases like this often implies (yes, i saw a pattern) that the customer can easily log in somewhere to resolve this issue, - cancel the trial, and receive a refund, despite that they are clearly stating that the cancellation option is nowhere to be found on their account page. If it's so easy, a professional approach would involve clear instructions or a link for a subscription/refund/cancellation page. You did not solve anything, you just talked around. c) You don't provide any clear instructions, yet you encourage customers to go somewhere—who knows where? After all this confusion, customers are left to waste MORE time navigating your stupid UX interface to request a refund for a subscription they didn't even sign up for in the first place. b) Many responses from the Designrr admins here clearly demonstrate the calculated flaws in the system. Looks like it is intentionally designed to discourage people from finding solutions fast. They hope people will be unaware that they have been charged, especially since no confirmation emails are sent. These deliberate obstacles cause individuals to miss their opportunity to cancel and request a refund, allowing the company to fully charge them and refuse refunds after the 30-day money-back guarantee period has expired. It appears you have no sense of shame, do you? Yes... This is what I understand just from reading admin replies here. If this all is so perfect and if the policies of your service is so transparent and user-friendly as you state, people wouldn't be so unsatisfied REGULARLY and people who need to solve this cancellation issue ASAP would be able to do so easily without going circles and writing bad reviews on Trust-pilot out of despair. And more importantly - you would help them with clear instructions. You had years to change this mess, but you chose not to. Dodgy business.
Vladislav Todorov
Nov 29,2024It is my primary tool to write my novels. It's so easy and intuitive. The thing that I most like about it is that when I just open the program and my enthusiasm to write comes instantly from the inside. I'd definitely recommend the program with two thumbs up!
Ida Froyda
Nov 29,2024Once you understand how the system works, it is easy, simple and fun to use. Very effective and creative. I would not have imagined that it takes so little effort and time to create an e-book with this system. I highly appreciate Paul's helpful approach and personal support. I highly recommend Designrr to everyone. Thank you
antonie Botes
Nov 29,2024I am a novice when it comes to working with a computer but with Designer one would think I am a pro-writer
Ryan Adams
Nov 29,2024Was autocharged $300. Asked to cancel. They said we canceled but can't give you a refund. They said it's got to be within the first 30 days of the transaction. OK it's been 1 day of the transaction. Even on trials or renewal, every company i have dealt with offers a cancelation policy that allows for a refund. Not this we can cancel but no refund this enormous amount of money. I got no notification whatsoever I was going to be charged. Had I been notified, I would have canceled. Guys, their product is horrible, I would not use this whatsoever. You will lose money and this is not worth it's weight.
Inglês de Carreira
Nov 28,2024Designrr has been the most impactful thing lately in my life. I'm a creative constantly having flows of ideas and Designrr not only has helped me do it quickly but has made the thought process looking at amazing templates and visualizing my own content there and just by doing that I'm refreshed with a rush of more inspirational thoughts. Seeing your content so well presented in front of you, leads to a higher confidence in yourself. I feel limitless. Designrr, thank you very much for being commited to improving and giving back to the world with this phenomenal tool! I'm thrilled to be a daily user!
Sandra Edith
Nov 28,2024Designrr is a powerful tool for getting an idea off the ground quickly and into book format such as title, chapters, and AI-suggested and generated content (if you wish to utilize that option). It has a simple interface and smooth user experience. Great value for my beginner needs, it's quickly become part of my go-to daily tool and app kit. Definitely giving it 5 stars!
Tim Larance
Nov 27,2024Am having fun designing!
Joseph Essèmou-Abalè Kossi ASS
Nov 26,2024The facility of outlines generated. The outcome is very great and interesting
craig cornwell
Nov 26,2024Easy to use service and product offering for somebody just starting out in the world of content writing and ebooks.The price is also good for the basic package which is all i really needed, although i will consider upgrading,
Ronald Travis
Nov 26,2024I love the simplicity of the product. I am not a very technical person, however I find that it is very easy to navigate this site. I am excited to keep learning more about the product and eventually upgrading to go deeper into writing and designing. I absolutely love it!! Great Job!!
Nathalie
Nov 26,2024A wonderful combination between chat GPT and canva. Easy to use.
Gaetan
Nov 25,2024Don't buy this service, they have fraudulent practices. I bought the basic product for $27 on April 17, 2019 which I haven't really used. Then on November 15, 2021 I was charged $97 for a premium service that I never ordered. I managed to get it cancelled. And what a surprise it was to see on November 15, 2024 that they charged $97 on my Paypal without my permission. I immediately contacted them saying that a fraud had been committed, that I had never requested this product and that I wanted a refund. They refused, saying it was too late to cancel and that I should have cancelled before I was charged. But no matter how many times I tell them that I never authorized this purchase, it's a fraud on their part. They refused and cut off contact. I'm forced to sue them. Read all the comments and don't make the mistake of trusting them.
Chris Marshall
Nov 24,2024Designrr is really easy to use and produces incredible material for my company!
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https://designrr.io
Felicia Thomas
Dec 06,2024Designrr is a handy tool for anyone looking to create professional-looking eBooks, audiobooks, and digital content without needing a ton of design skills. Its user-friendly interface makes it simple to turn your content into polished products quickly.