Diffusion

Hosted by David Simmons

2.5 (30 Reviews)

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Reviews 30

2.5

Out of 5.0

Lauren Wilks

Feb 20,2019

The atmosphere in this shop was very uncomfortable when shopping and when I was purchasing a top the staff were standoffish and rude. Also, the lack of diversity in the staff is an absolute joke.

karston

Jan 01,2019

Order got cancelled 2 business days after order, did not issue refund, e-mail/customer support hasnt been answered in 3 days. Never had more fun

Zoe

Dec 20,2018

First class service and at peak retail time. Last minute Christmas gifts and had missed the delivery cut-off time. Called Diffusion Online and they pulled out all the stops. Result = delivery within 24 hours! Would highly recommend.

DUNCAN NEWTON

Aug 07,2018

I brought some Boss t shirts and they couldn't be more helpful while my wife brought a red leather bag, She asked if it was leather and on the receipt it states leather ! But it's NOT . My wife rang and asked for a refund and was told NO . She has been mis sold this bag and now we will get trading standards involved .NOT HAPPY

Adam

Mar 26,2018

Order was dispatched within 24 hours and delivered quickly. Product exactly as described. Excellent service all around.

Stuart Green

Dec 30,2017

The sales advisor was rude and dismissive of me when I questioned the returns policy and said why don’t you speak to the manager then, he’s there and just pointed. The manager was of a similar nature so guess the advisors attitude came from there. I was made to feel like I should have been privileged to be in the shop. I will never spend money there again.

c8k

Aug 07,2017

Refused to let me return a £90 faulty item because I was 15 days past their paltry 14 day return policy. If it was just a change of mind then fine, but for a defective item I expect better customer service. From this experience I would not shop here again or recommend the shop to others.

Thomas Procter

Nov 02,2016

Delivered in best possible time. Said 3 - 5 days delivered in 3. Item perfect quality and well wrapped. Would highly recommend hence writing this review. Well done Diffusion Clothing

Ethan Alves

May 21,2015

Ordered a pair of Vans for £14 from £45 felt guilty for paying so little and got 15% off. Great range of brands, excellent promotions and excellent DPD delivery. Packaged with a piece of purple paper and a diffusion bag which looks awesome. Shall be shopping again soon. Excellent.