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Reviews 41
Carol
Aug 02,2023Excellent service and product. Ordered a replacement foam cushion pad using the online ordering guidance and voila!!!! A few days later it arrived at our house and my husband is thrilled with his new, supportive, armchair cushion (huge improvement on the feather cushion he used to have that just squashed flat every time he sat on it).
Raymond Willis
Aug 02,2023Quick prompt Service & quality Product
shelaco
Jul 28,2023An excellent company with great products, very helpful staff who understood my requirements and advised accordingly. The help I received made the last few weeks of my husband's life tolerable with a soft foam mattress that relieved stress on his joints. Thank you so much.
Mr john parsons
Jul 12,2023Straightforward website, excellent value for money, speedy delivery and a very good quality cushion made exactly to the right size......Thoroughly recommended
Mrs J Broxholme
Jul 11,2023The company was able to supply exactly the right size foam for what was wanted. When the order arrived it was completely correct and very accurately cut to measurements, meaning that the bench cushions I was making were an excellent fit and the person they were given to was delighted with them.
Mr. Trevor Pugh
Jul 10,2023An excellent company that gave me good and friendly advice when I rang them. My resulting order was professionally cut to the measurements I provided and arrived quickly.
P.Derbyshire Whitehead
Jul 10,2023Straight on to it! Excellent service showing real interest;arrived on time--goods perfect
Deborah warner
Jul 10,2023Quick delivery Foam excellent quality and value for money highly recommend
Ailsa Whitmarsh
Jul 10,2023Excellent product- really pleased with quality. Wasn’t sure what I needed but team was very helpful and knowledgeable providing different options to suit my needs.
Peter
Jun 15,2023Excellent service, price and quality, with great customer service.
Robert “BOB” Smith
Jun 15,2023Quality foam,ordered on line to fit a cover l had made. Gave the measurements and received foam that fits perfectly. Great service too. Bob&Jill (Selsey)
Graeme Whitty
Jun 15,2023Easy website, good advice. Replacement cushions turned up quickly and was spot on.
Mrs Carol Morley
Jun 15,2023Assistance given prior to purchase was excellent, & the product arrived within 4 days of being ordered. Also, they used a local supplier for delivery, hence helping their carbon footprint. Highly recommended.
POTTERTON BOOKS
May 24,2023Absolutely first class service. Shannon helped with all aspects of my order, from quotes to final product created. Up to date correspondence on progress of the order throughout the process. The final product of two bespoke cushion and back covers for conservatory chairs and matching sofa, where stunning, flawless.. professionally stitched to a high standard, reasonably priced too. I would highly recommend to anyone. So glad I found this company
Lorraine Newbury
May 19,2023Easy to order on line with excellent information about which foam is best to use . Arrived well packaged and both pieces cut to the correct sizes . Kept well informed about order and delivery , excellent product and would highly recommend the product and the company .
Jane Kirby
May 19,2023Very pleased with my two recent orders of foam cushions. Easy to use website and prompt delivery (almost too prompt- the email saying the courier has it is followed immediately by one saying it will be delivered in the next hour or two, which is fine if you happen to be in, but not great if you're out).
Michael Annesley
May 19,2023Great service. Quick delivery. Good quality foam cut exactly to required dimensions.
Kelly
Apr 27,2023Fantastic service kept updated with order very happy
Hanne Jorgensen
Jul 01,2022Reading these good reviews I thought I might have the wrong company. My experience is somewhat different. I ordered a piece of foam cut to size, it was quick, easy and competitively priced. I was also very happy when I was informed that my order was dispatched in a matter of days. I was given a "window of delivery time" by their courier DPD. We spend all day in, paying special attendance to the "time window" but nobody came. I was greeted by an email posted in the middle of the expected delivery time saying they had missed me. My foam could now be collected at Sainsbury's in the neighbouring town,- it took me an hour to get it and I had paid £ 7.50 for delivery! I contacted Foams Direct fully expecting an apology and a refund of shipping. Not a bit of it, customer services told me that as I had collected the foam ( AND elected to do that with DPD!) it was now not their problem. Now, why would anybody pay £ 7.50 for a delivery only to elect to drive to another town to pick it up? My feeling is that as a customer my contract is not with the courier, Direct Foam has the contract with DPD not me. I felt that as a customer I simply didn't matter and they didn't care at all. The foam however is fine.
Unit 1, Dial Post Park, Horsham Road, Rusper, West Sussex, RH12 4QX, Horsham, GB
http://www.directfoam.com
MR A SWINLEY
Aug 03,2023They didn't fulfil the order - a piece of foam I ordered and paid for never arrived. I've emailed the company and have had no response.