I moved across town. They got everything there in under 2 hours. Super speedy!
They took such good care of my antique furniture. They wrapped and padded everything so carefully, and nothing got a scratch.
It was really fun and easy to move with these guys, their team is a great help and provides efficient and reliable assistance. It was an overwhelming moving assistance!
Mouse Poop and Cockroaches Mouse Poop and Cockroaches - Please read why this was an awful experience: The Movers Did 100% of all packing! - Under Estimate Total Square Footage to give you a lower price and you get hit when they are there. I went from 350 square fee to 600 square feet an price almost doubled - They were going to store my goods for two months. Once they had the good they raised the price 50% - When we receive the belongings, they are wrecked. They were treated poorly, and the brand new boxes now had oil stains, mouse poop in the clothes, and cockroaches coming out of boxes. - I called over and over to try and get some compensation and they offer $125 on a $5,000 move where we had to get all clothes cleaned and the breakage of fragile items was severe. RUN AWAY!
Moving my office was a logistical nightmare, but these movers turned it into a success story. I had stacks of files, desks, and equipment to transport to the new space. These guys were like efficiency ninjas. They labeled everything, disassembled the furniture, and loaded it all up without breaking a sweat. They set up the office even faster than I anticipated. Talk about minimizing downtime – they nailed it!
The move went off without a snag, and I would recommend the movers to anyone who needs one. Thank you so much for making this so entertaining for me.
A very great positive, professional, and responsive business! I had an incredibly positive experience with Direct Relocation Services during my recent cross-state move. Their professionalism, prompt communication, and attention to detail were exceptional. Speaking directly with both the senior moving consultant Paul Stroncek, the dispatcher Maria Gonzalez and movers Joe & Levi ensured a seamless process. They exceeded my expectations and made the move stress-free. I'll definitely be using their services again. Highly recommended!
I hired them on May 31st. I told the Rep,Joy that I needed eveything delviered on the 15th of July.Joy said that they need to pick it up by the 10th to have it there by the 15th. The 10th came and no call. I called them and they said they will call 48 hours out. The 11th came,I called again.They again said they will call 48 hours out since it a 2 day travel to connecticut. The 13th came and no call. I called again and got Diego the owner, He said that they could not garrannty a 15th delivery and that If I want it on the 15th to cancel and get a U Haul. Deigo cancelled it and said I would see my deposit in 7 business days. I call 10 days later and no meny returned. I spoke with Taylor and she said I would have the money by thursday. No money on thursad or friday. No I'm dea;ing with Andrew and he said they are having a problem on August 4th making the refund happened. Well today is the 7th of August still no refund.Andrew is saying hopfully the money will be returned by the end of the week. These actions speak for themselves. I have also sent emails to Diego the owner and he does not return emails. Lets see if I get the deposit money back by Friday August 11th which is 4 weeks later.
Very professional and timely team! Will definitely be using them again.
I recommend this moving company for all moving needs. These guys are very quick and reliable and you will be satisfied
Let’s go!!! Boom. You guys always do me me very well. Keep on with that great customer service and thanks for taking care of me! You have my support and upmost respect. Thank you again 🙏🏾
These guys know moving! WOW. They were on time careful with all my belongings and the price was right. I will use them again if need be. Thanks for the great service
Grateful to have found a moving company like Direct Relocation Services. From the first phone call to moving day, this process went so much better than could have imagined. Highly recommend. Thank you Direct Relocation Services!
Shane was great. However when I needed to cancel my move getting my deposit back was a very bad experience. They said 10-14 days. It’s been 23 day/17 business days and I still haven’t received it. They told me there is a cue. Feels like a Ponzi scheme where they only refund when they get a new account. To be clear they didn’t provide any service. This was a deposit.
William Edward
Jul 16,2024I was delighted with the prompt service. The following day, their personnel scheduled and sent out the movers. We endorse them!