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"Our pets are our best friends. They are constant companions, great cuddlers, offer endless amusement and entertainment, and never let us down. With all that dogs and cats do for us, it’s only natural that we return the favor and do all that we can to provide them with the best possible care. That’s where Dr. Marty Pets comes in. From top-quality dog food and cat food, to supplements for joint health, to probiotics for digestion, Dr. Marty Pets is here to provide your furry friends with the best pet products available."
Reviews 763
Val Richards
Feb 19,2025Terrible return policy!! I received an order that I DID NOT ORDER and was charged for - Twice!! I was willing to return but found out (I guess it was in the small print somewhere on their website) that no matter what the issue, I had to pay for return shipping. Most companies, if it was their mistake, will cover return shipping. They REALLY should change the return policy. Also, when I placed first order for kibbles, I was shocked at how small the bag was for the price. Did not reorder.
Thomas Skeens
Feb 14,2025I put some on top of my dogs normal food and he did it it at first. Along with his food. But after a couple of weeks he stopped eating as much and some days not at all. Be warned because I never saw the size of the bag mentioned on their website. I got 3 1 pound bags for $90. Which was supposed to be like a discount. Now I'm down to the last bag already and cancelled my membership. I filled out the return form and found out I have to pay for return shipping. That's not right because it's supposed to be 100% money back guarantee. But now I. Have to pay return shipping and make sure to get a signature and tracking info.This dogfood is a waste of time and money. It doesn't even absorb water like they say it does.
Jim B
Jan 18,2025Do not feed your dog Dr. Marty's food. My pup vomited and had diarrhea for several days, was very scary!
Robert Adams
Jan 08,2025Dog ate it for 2 days and would not touch it after
Jacque Putnam
Dec 17,2024I have been adopting resuce felines for many years. Its seriously important to feed safe food!!! My cat Cody suffered and died after eating Rachel Ray's food. It destroyed his kidneys fast and painful. I'll not forget that too much vitamin D kills. I believe that Purina pro plan wet Cat food is killing my cats. Pancreatitis, coughing, hacking, vomiting. Dr. Marty's freeze dried raw Cat food is the only food I trust now. No ingredients are sourced from China. Thank you for saving my family
Donny Larsen
Dec 16,2024first off you would need a magnifying glass to read the weight of the bag (literally). I didn't realize it was only 1 lb bag and at $40.00? Are you kidding me? My dog better be able to be my Designated Driver at that price. My Corgi ate the first helping only after I mixed Beef Gravy with it. The last 2 days she wouldn't touch it with or without the gravy. I gave to my neighbor with same results.
Laurie Jones-Woolson
Nov 19,2024My cats literally wait... and when I say hey guys it's here, they race! I put them on the table top to get a good picture. They are already waiting up there for me anyway l o l !
Sandra
Nov 14,2024I have 4 cats and 1 prefers wet food, 2 prefer dry and 1 will eat anything. It’s been about 10 days and all 4 enjoy Dr Marty’s cat food. Wet, dry from the bag or crumbled up they all are enjoying mealtimes! They also are not constantly asking for food or freak if their dish is empty. Litter box is also seeing results with their poo. So overall success in our household! Thank you Dr Marty!
Jennie filippello
Nov 07,2024My complaint is one of cost of the product. It’s too expensive. Their answer to that as you could see below is that “it is not for everyone.” Buy this, they mean only people that could afford it. Which I think is a shame because we all should be able to afford good food for our dogs. It shouldn’t be out of reach financially for middle-class income. However, this product is out of reach financially for middle-class income. I have been feeding my dog, Dr. Marty dog food for a year now with no results. I got the sensitive formula and it was very expensive $100 a month. They have another product that addresses a dog itchy skin, however I would have to buy the supplement which is $42 a month. It seems like gouging to me for desperate pet owners. I think I’m going switch dog food because I don’t notice a difference and I think a lot of money is just going out the window. They have a money back guarantee, but it still doesn’t resolve the issue that it’s too expensive and cost prohibited for most middle income families
amanda jo eaton
Oct 29,2024The dog food wasn’t too bad. The smell was horrible. We also ordered two jars of the probiotic powder it didn’t do anything. Do not buy it. It’s a waste if you have a dog large or even medium breed it’s not worth it. It is way too expensive. The normal person cannot afford this. I’m a single mom with two large dogs this is out of my budget completely and then they offer a moneyback guarantee, but you have to pay to ship it back. It’s not worth it. I’ve canceled all my subscriptions and I will never use them again.
Mich
Sep 07,2024Been feeding my dogs Nature's Blend for years..they love it! Feel good feeding them a product with clean ingredients!
Allison Herrington
Sep 03,2024I placed an order for 2 small bags dry food 1 small bag of treats and 1 small bag of cat food these are very tiny bags. Plus I received 25% off. I received cat food and treats. Waited and waited. I called and inquired about my order. They stated that was my full order so for those 2 items were over 100.00 minus 25 percent!!!! Total rip off. Take a screen shot of your order.
Da Kine
Sep 03,2024The specific purpose of this review is to address the unsatisfactory nightmare experienced online when attempting to place an order on 08/29/2024. THIS reviewer/customer has absolutely no question as to the quality of Dr. Marty’s cat food. I have witnessed the remarkable improvement in both my pets on these quality foods and actually rates the FOOD at 5-STARS!!!!! . . . however, . . . Background: I specifically (and timely) order 4-bags each month to ensure I have enough cat food on hand and not run out due to experiencing extended shipping times after placing my order. (I do not subscribe to monthly orders because Dr. Marty’s has not convinced me of their online security practices for safeguarding customer information). More Background: AND, I DO NOT order food and treats in the same order anymore due to a bad experience two months ago when the Dr. Marty's online page did not warn that the treats were out of stock while placing the order! The result being the food portion of my order was held up waiting for the treats to restock! Dr. Marty’s did not inform me of the problem! I only found out when I called the company after nearly running out of food waiting for my order to arrive. The company then refused to split my order and send along the food! Unfortunately, I had to resort to serving my dog and cats “burnt kibble” until my Dr. Marty’s order arrived and had to restart (nearly from scratch) to adjust feeding them back on Dr. Marty’s food. Complaint: This past Thursday, I accessed my Dr. Marty’s account to place my customary order of 4-bags of cat food. As per my usual custom, I selected the 3-Bag offer/discount and added it to the cart. From the “Cart” page I select “Continue Shopping” to navigate back to the order page and select the 1-Bag option and add it to the cart. (There is no ability to make these selections for a total of 4-Bags at the same time). Only this time, when I check the cart, the 3-Bag portion of the order has been replaced by the 1-Bag order! I went back and forth between these pages only to find the order will only allow me to select one option, not both and cannot make a total order of 4-Bags of cat food!! (Up to this month, the ability to order 4-Bags with the 3-Bag discount was previously available)! While online I call customer service and explain the situation. The woman is nice and tries to be helpful but cannot fix the problem and ends up instructing me to go back and place two separate orders, one for the 3-Bag option with the discount, and a completely separate order for 1-Bag. Seems to me this method presents a problem . . . the 3-Bag option is discounted and qualifies for free shipping, (nice) where the 1-Bag option does not and the shipping for a single bag is (for me) expensive and certainly not worth the additional cost, regardless of the food quality. Finally, out of frustration I go back and adjust my order to select a single bag at $29.95 and in the Cart page click the “+” to increase the quantity to “4”. Now the bill totals $119.80. I apply the qualifying “texting” discount code (-$6.00) Subtotal: $113.80 Taxes: $6.03 Shipping: $0.00 Grand Total: $119.83 (divided by quantity of 4) = $29.9575, slightly more expensive than the original $29.95 for the single bag. . . . My hands are up!!! I cannot catch a break and it should not be this hard . . . Dr. Marty's, please FIX this . . .
Vincent Bianca
Aug 05,2024Excellent products, the teeth cleaning chews are fantastic, they work as advertised!! His products are safe and effective, not many products these days can that be put in that category.
MW
Jul 28,2024Foreign buyers beware. Although they offer delivery to Mexico, they wait until after you order to tell you it may take "4 business weeks," Other vendors have delivery within 2 calendar weeks. I have waited more than a month, and their tracking service yesterday reported the package had been returned to the US. My repeated requests for help from customer service get nothing but responses that the 4 business weeks have not passed so they will do nothing, not even explain why the package went back to the US. They tell me to consult with their contractor in Mexico to find the product but give no contact information. In the meantime, my elder dog is suffering; the supplement I ordered is supposed to help, but he can barely hobble and may not survive to try it. They also fumbled the order, and it took 45 minutes with customer support to confirm they had used the correct credit card after twice telling me a different card was charged.
GuruDya Khalsa
Jul 11,2024The cat food is great, but...... The customer service is unpredictable. Twice now, I have called to get something changed on my account and the order after that call goes to the wrong address even though the call had nothing to do with the address. The software seems to randomly pick up a prior address. Also the subscription process is very limited. We will no longer be using Dr. Marty's cat food.
Janet
Jun 16,2024My dog vomited the three days after I started feeding her. I’m not sure if it was caused by the food. It’s been sitting on the shelf ever since. Yesterday I received another package. Since I never schedule anything for automatic order. I don’t know how this happened. I’ll be calling the company asap.
Suzette Goodin
Mar 09,2024BEWARE.......DEPENDING ON WHERE YOU LIVE TO SHIP THE ITEMS BACK COULD COST YOU UP 17.00 DOLLARS. About your refund policy. not talking about the produce. My cats voimted up Dr Marty cat food. There was no way my cats could have ate your cat food. the reason i am complaining is about your refund you say we can send the produce back, but you fail to tell me that its going to cost me 17.00 from Ohio to Cailifornia. You need to some how to tell your custmors the Expense of shipping the product back. i DO NOT LIKE buying anything unless i can ship it back.
Gail Melton
Mar 07,2024Ozzy really enjoys the Nature's Blend. She's been less itchy, more active and happier than ever. Unfortunately, I just can't afford to continue 😪. Im retired and even at 50% off it just doesn't fit my budget. This makes me so sad because Ozzy is my world!! I hope Nature's Blend helps a lot of other pups enjoy their lives.
Romina Alesci
Feb 25,2025Dr. MARTY charges TOP DOLLAR for his products. He really cares for your pet...not so much. For the price we pay it should be delivered in 3 days, mine is taking over a week +. Oh yes he loves spending our money...not his.