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Reviews 20
MZ
Nov 22,2024We have been using EasyComposites' webshop for two years and have never encountered any issues. Orders are consistently processed quickly, and delivery is fast. However, during our last order, we received materials that were cut to the wrong size, which prevented us from delivering our project, as we relied heavily on those materials. Fortunately, customer service responded promptly and sent a replacement at no charge. Even if there are issues with your order—possibly not due to the sender's error—the customer service is exceptional, helping to resolve problems in record time.
Ian
Jun 13,2024Easy to use web site. I got exactly what I needed to repair my sons stunt kite. Payment process using PayPal was good. Also the item was delivered the next day. Will definitely use again if the situation arises.
Craig Mcleod
Feb 29,2024Recently attended their excellent and very knowledgeable Open day training course. Well structured and thought out content with both demonstration and practical sessions throughout the day. A very progressive company their product range, technical knowledge, online training and classroom training are possibly the industry benchmark.
Stuart Mather
Feb 23,2024My second open day with Easy Composites, and once again delighted with the day. Great mix of 'theory' (explanation really...) and hands-on experience. Left me with a better understanding of when resin infusion is the process of choice, whether it was a compromise compared to other processes etc etc - and then I got to do some :-) And having done even a very simple 'project' like this really gives you the confidence to "do it yourself". Add to that a nice bunch of folks from Easy Composites, and a classroom of 'like minded' (well all interested in CF infusion :-) ) - makes for a good day out. Couldn't recommend the Easy Composites experience any more highly.
Mr Haynes
Feb 22,2024Contacted Easy Composites to ask advice for best product to repair damage to my Giant SLR carbon wheel. Took the wheel to their facility in Stoke on Trent where Paul provided outstanding customer support and technical advice. Amazing service. Thanks
Chris Hennessey
Feb 19,2024The advice from Easy Composits is straight forward and reliable. Their products are reliable and of very high quality. They were quick to contact me when there was an issue with any of my orders, and filled and dispatched my orders in a timely fashion. Would recommend and definitely use again.
Craig charlton
Feb 08,2024I recently attended the first open day for Out of Autoclave Prepreg products. I have to say the whole day was magic. The workshop and its facilities are first class. The team, led by Paul and Matt are so down to earth you feel like friends from your first contact. The open day workshop was delivered at a level that was understood by all with detailed explanations where needed. If you are looking at projects in composite materials, no matter how small, these guys can assist with technical advice and product selection. Their inventory of products is impressive, and they have all the materials you would ever need. I for one will only every purchase my composite products from Easy Composites and I will certainly be look to book on training courses when they return.
Paul Fryer
Feb 06,2024Recently attended the Out-of-Autoclave Prepreg open day. Very professional and knowledgeable team delivered a very interesting and useful day. Very useful experience.
Kaz Manthena
Jan 26,2024Had big issues with the carbon fibre starter kit, I believe I had a bad batch. As I used a competitors resin and I have a perfect finish. But with this it was awful, loads of bubbles! I asked for a refund and they are avoiding it. I also placed a review on their website but they removed it. So i have to do it here. I will be taking further, as their product is not fit for purpose. So I would avoid at all cost if you are thinking of buying their resins or starter kit!
Nigel
Jan 03,2024Good quality products. Delivery was quite slow given how expensive it is, but apart from that the service is excellent.
Lisa Hughes
Nov 08,2023Excellent customer service. Lewis went over and above to try and get my order out today—a pleasure to do business with. Highly recommend.
Seren Bach Design Co
Oct 11,2022Super fast delivery and quality resin. My Go Too company for all my resin. Buy with complete confidence.
Peter
Sep 29,2022Excellent customer service and a great product. I have just completed a fairly complicated and expensive project - I needed some technical guidance and they were very helpful (and patient). I will only use this company if I need further products in the future and would thoroughly recommend them.
Alex
Aug 03,2022Excellent quality products, and reasonable pricing. Generous tutorials and online training too.
Leigh Downing
Dec 17,2021Staff are just fantastic, helpful, knowledgeable and polite. Prices are good as well.
alihapali
Oct 20,2021Not good at all
Michelle
May 20,2021I've ordered from this company 3 times now and can honestly say they offer consistently good service. The product range is also pretty good. Deliveries are always well packed in sturdy boxes; so far not had any products arrive damaged in any way. I love that the staff are knowledgeable and can offer technical advice to ensure you are buying the right product for your project, saving you time and money.
Paul
Jan 22,2021Fantastic website with a wealth of information and practical help on it that complements the huge range of products. Really responsive to queries sent via the website. After placing an order but adding a note about adding on a product that was out of stock before the order was sent, someone from easycomposites called me within minutes to talk through the order, directed me to some alternatives to the out of stock product on their GlassCast website and stayed on the phone while I chose the additional products I needed so they could be added to the order and all dispatched together. This was amazing customer services and really unexpected, a massively refreshing change compared to most companies and really really appreciated. I'm looking forward to receiving my order and will definitely be using easycomposites going forward. Thank you!
GMG
Nov 01,2020An excellent company in every respect. Website is clear, intuitive and full of helpful information. Having ordered some products late in the day, the company emailed me the next day to apologise they hadn't got them out the same day...and then refunded the postage. This was not only unexpected and generous, but also really excellent customer service. I have already bought products from them again. I couldn't recommend them more highly.
39 Park Hall Business Village, ST3 5XA, Stoke-on-Trent, GB
http://www.easycomposites.co.uk
david east
Dec 18,2024A1 Service! infact should be even higher! from the moment i placed an order, i was given emails showing what was ordered, when it was expected, and every time it was dispatched the next working day. I live on the Isle of Man, and we still get the parcels within 3 days. Products are superb, and the prices are more than reasonable. I did have a shipment that was in 2 boxes, and only one turned up, but Customer Service were quick to sort and it was delivered the next day. I cannot fault the service at all. I even made a mistake on one order, (ordered the wrong type of gelcoat) but Customer Services quickly swapped it out before it was sent, and allowed me to pay the difference. All round perfect company to deal with.