We love being outside. It's not uncommon to find us fishing, hiking, biking, or floating down the river. We are fortunate to be based in Montrose, Colorado where outdoor activities are abundant throughout all seasons.
We appreciate and value our customers and strive to provide high-quality products and excellent service.
Ed's fly shop is so desperate to make sales that they're willing to send you a different product from what you ordered. I do realize that there are limitations in what's in stock, but send an email first before processing an order and then sending a different item. Unhelpful customer service and snarky responses.
Great products, prices and timely shipping, thanks!
I was sent the wrong item. Will be returning.
Very easy to add products and checkout. Great prices and no tax!
Ed’s fly Shop did an awesome job getting me some fly tying material that I needed in a pinch. Thanks John
The order took over 10 days to arrive. Given the cost of shipping, which I thought was high, that is unacceptable. I shipped a two-piece fly rod to Washington State, and another to New Hampshire, both of which arrived in two days. The shipping cost was roughly three times the cost of your shipping two leaders and some strike indicators to me.
Sadly the store was out of stock for 1/2 of my order, I received a refund but no explanation, I’m assuming only one of the items I purchased were available? I would have preferred that the item would have been sent when back in stock, I know managing online mail order business is challenging to ensure prompt service! Hopefully the product will be available in the very near future! Thank you, Sincerely, Charles Yost
My order was marked as shipped, but was not actually shipped until almost a week after the initial date. I contacted the shop via telephone and e-mail, and was not contacted back on either.
Excellent fly shop for ordering online. Ed has a wide variety of products. Shipping is fast and merchandise comes on great condition.
Ed’s got my order together and shipped in very good time. USPS, however was not so fast! Have not had good experience with them recently! The only minor problem with the order was that the OROS indicators were dented in because they were packed in too small of a bag…they will still work! Ed’s is a great fly shop to visit in person, friendly staff and well stocked!
I found everything I was looking for and product was received Yeasterday USPS 7 days total. No Back orders. The Lamson Reels Had no user manual matrial, no directions no parts break down information was a little surprised. Went to the web site to get info, and watched Utube Video
Good service.
Really appreciate Ed's time over the phone talking with me about his suggestion for a WF5F line. And as promised the next day he had want I wanted in stock and was shipped off by the next morning. Looking forward to its arrival in a day or so.
Quick and exactly what I ordered
Website is poorly organized/difficult to navigate. Contact email address is no longer valid and primary phone line’s voicemail box is full. Spoke to owner about a sale, got an earful about social/political issues.
Great website, easy to navigate and order. Very fast delivery.
The order process was perfect. Communication and shipping were perfectly as hoped.
Great prices with fast delivery!
Excellent! From start to finish, very professional
zuritajiz
Aug 30,2022Great response time and products prices