English Brands

Hosted by David Simmons

4.5 (33 Reviews)

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Reviews 33

4.5

Out of 5.0

Conny

Mar 24,2024

Great chelsea boots and very good service! Thanks alot!

camilo fraticelli

Jun 23,2023

Got me a pair of shoes that i couldn't obtain in the states, got them to me in a timely & expeditious manner, communicated well and the whole transaction went through hassle free. A pleasure to deal with, and i would definitely recommend them :)

Nathan Christie

Jun 21,2023

Very helpful and knowledgeable with plenty of advise. Great price and good delivery, would recommend and definitely use again

Matthew

Apr 21,2022

Excellent company to deal with, very helpful and accommodating, 5 stars all the way!!!

Alex

Jul 23,2019

Good prices. Fast delivery. A good experience overall.

douglas

Jul 14,2018

Shoes looked nothing like the picture (colour different and picture had high-ish shine finish, whereas shoes were dull matt) and after following their advice on returning them, they then decided to keep my money. I initially phoned to find out the process for refund; the person I spoke to said she'd have to check with the boss who wasn't in that day and would phone me back on Monday. Heard nothing for several days, and then I followed up with an email. I received a reply to that saying that I just needed to return the shoes to the address contained in the email. I sent them to the address, but didn't hear anything for around 4 weeks, and couldn't see a refund in my account. So I followed up again; and this time was told that I wasn't due a refund, just a credit note, as not received within 14 days. This wasn't the case, and the date they claimed to have received them was in fact a Sunday (despite being sent via Royal Mail). They also didn't offer any explanation as to any of this, including why they hadn't contacted me before, and when I followed up with a further email disputing the dates and their policy they replied with a very rude email, saying that they were also no longer offering a credit note. So they now have both the shoes and my money - and I'm left with taking this forward via the Small Claims process.

aidan

Jul 02,2018

all good, cant really go wrong with UK made shoes little bit cheaper than the actual solovair website. i cant speak for their customer service however im confident that everything that they stock is of the utmost quality

David Bell

May 07,2018

Good web site. Fast delivery.

Scott

Apr 20,2018

I am happy with the range and prices of products from the supplier with ample customer service. The only issue was, I ordered a an item to be later informed that it was no longer in stock. I tried a smaller size as suggested but this did not fit, returning the item was easy and I would buy from the company again.

Jean Cordial

Apr 18,2018

I was disappointed as I ordered something one day to get a follow up email to say sorry it was discontinued, having said they were very apologetic and very nice to deal with. I will use the website again, hopefully successfully

Cliente

Mar 11,2018

excelent service

Eric Dobie

Feb 17,2018

Very efficient site, easy ordering and quick delivery, I would recommend this company.

Hampel

Feb 16,2018

All perfect thanks

François

Feb 09,2018

Quick response by mail, great advices and good prices !

Togarashi

Feb 01,2018

Nothing to complain about. Prompt replies to (pre ordering) emails, quick shipping.

Happy customer

Jan 24,2018

Couldn't recommend English Brands more. As they suggested, just sit back, relax and let the package arrive safely at your doorstep.

Tatjana

Nov 12,2017

Excellent choice of British made shoes, and clothes.Very pleased with my recent purchase.Staff very helpful and knowledgeable. Definitely will visit again.

CustomerTerri

Sep 24,2017

The clothing I purchased was top quality and the customer service was excellent, to my amazement my items were delivered within acouple of days. I was so pleased I asked for advice when ordering accessories to complement and was sent a direct link for ordering the items and also payment. A pleasure to shopping on line and a very satisfied customer. Thank you