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Easy, reliable, accurate fleet management.
EROAD connects drivers, dispatch and the back office with a unified solution that helps you maximize fleet safety, performance and compliance. LEARN MORE
Reviews 12
james masterson
Aug 30,2024Worst customer support iv ever encountered.
Tim Pol
Apr 05,2024THEY WILL NOT RESPOND ONCE YOU SIGN A CONTRACT! We've had them for the last several years. Insane amount of phone calls, emails and support requests to fix current units, and question charges. Once you sign the contract, you're stuck! We added new trucks to the fleet, needed more units to get those trucks on the road, and despite the many, many phone calls, didn't receive a single response in a 2 month time period. DO NOT USE! RUN AWAY AND FIND ANYONE ELSE! YOU'LL THANK ME LATER!
Allan Guthrie
Jan 17,2023Still waiting for technical support to fix our issues, it's beyond ridiculous! They have no problem charging us for the product that we cannot use, but no-one their team seems to be able to respond or resolve the issues.
Jennifer Stewart Squires
Sep 21,2022For a small company, EROAD is not the way to go. We purchased an additional device, and our contract on all devices was extended. Sales person refused to return calls. A year or so later, a couple of our owner/operators decide to get their own authority. We ask EROAD if we can transfer ownership to the drivers. Nope. EROADS is as inflexible as a company can be. Simply not a good fit for an owner/operator or a small company.
Dauri Howell
Aug 31,2020Great service.
Keith Lucht
Aug 28,2020Eroad has maintained outstanding reliability, technical support and continuous upgrades to meet the needs of the customer.
John Orr
Aug 28,2020Love the service use it daily
Joe Stubblefield
Aug 28,2020Just over all happy! The EROAD Team is a success!
Raymond Beck
Aug 28,2020EROAD is awesome. And is definitely worth the money. There support staff are amazing, heather is awesome at fixing problems if she can't figure it out, she will call you right back with a answer.
Cyrel Moore
Aug 28,2020Great Product and Great customer service. The people at EROAD are always ready to help. They are the greatest. The whole team is there to answer questions or look into issues when you need help .
Denis Velic
Aug 28,2020Great company!! friendly and very educated and knowledgeable staff. Affordable rates and great customer service
15110 Avenue of Science, Unit 100, 92128, San Diego, US
https://www.eroad.com
Consumer
Nov 14,2024As a driver it’s terrible. Isn’t accurate for changes in speed zones. Doesn’t allow for different weight distribution in vehicles when sensing harsh braking or cornering. Very clunky 90s capacitive screen that may or may not sense your input. It needs a button to flag issues with accuracy of mapping but doesn’t. We have to make phone calls though our organisation to flag issues. Unit impedes vision in the vehicle and is a safety issue. Overall has a very negative effect on our work culture. If other similar work came up without this I’d be far more likely to jump ship. There’s a place where the sun doesn’t shine, and this belongs there