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Esland provides trauma-informed, therapeutic services, helping children and young people gain stability, develop resilience and facilitate transition.
Reviews 13
IsaGachaFilms ,
Dec 30,2024Just awful !
YOMAMA
Feb 27,2024Esland is a good place for kids in need; it's not for everyone who can put up with some of the pains that come with it.
Kelsier Paige
Oct 26,2023This is the worst company I have ever worked for. The social media posts, website and their promise of staff investment, working for a company which truly values you, was what first attracted me to the role however it couldn’t be more opposite. After leaving a company that was child centred, where the young people were well looked after, cared for and had their needs met as I was looking for a new opportunity I can honestly say it was the worst mistake I have made. Working for Esland has shown me everything what is wrong with the social care system, where the company is just focused on money for their directors at the expense of vulnerable children's lives. The company is full of empty promises, recruiting staff for homes that aren’t operational and won’t be for a while so they expect their staff to travel miles, out of their own region. Poor management support and very poor standards of the home. I can’t speak for all the homes but the ones I unfortunately worked in were inadequate, very outdated ,it was very clear no money is spent on modernising the homes or making the homes homely for these young people, even when doing the food shop we have to choose between frozen vegetables or meat for our dinner as the budget doesn’t cover it. Staff often using their own money to cover costs such as parking, bread, milk etc. Homes unclean, with a lack of resources and daily essentials. Staff completing paperwork as a tick box exercise and not being factual, or actually helping the young people meet their goals As well as accepting referrals without a proper transition period, no risk assessments in place for staff safety, office doors that don’t lock. Management off under investigation & no one in place to support instead. Im not usually one to write reviews and I too read the reviews of this company prior to accepting my contract but had the attitude that “people always have something to moan about” so I’ll give it a shot. Don’t be a fool like me. If my review is read by just one person and they turn down a job working for this awful company I will be glad, it really is dreadful. Its a shame the CEO doesn’t spend more time in the homes and see what really goes on, as I would be ashamed to have my name as the head of a company, that cares so little about the very reason we do this job, for the young people!
Lauren Page
Aug 08,2022I really enjoyed my time at Esland. It was hard work but it felt worth it as you're helping young people. They have given me many opportunities to learn new skills and provided training for me to obtain certificates in project management which helped me in my role and progressed my development. They invest in you and give you the chance to step up and sideways if that's where you want to go. I was able to progress from admin to manager within 4 years and they supported me to change departments when I was unhappy in my role. My manager really supported me through the pandemic and the uncertainty.
John
Jun 27,2022I don’t even want to waste anymore time on this company. Very two faced, the managers are degrading and also love to join in on the two facedness. It’s all about if the face fits. You also aren’t allowed to reply to anything they say, you’re spoken over as what you have to say isn’t as important. Good luck if you're going to bother with them.
Paul Duggan
Apr 13,2021I worked with the same two young people for three years. They knew I just wanted to stay with them until they left later this year. I made the mistake of complaining about a manager. My shifts were changed. My days were changed.my pay cut. I was redeployed to other homes while agency staff brought in to work at the house I should have been working. When I complained too much I was threatened with the sack. I quit on the spot.
Bob Smith
Mar 03,2021Not a safe feel to the school that I work in. Company profits come before teaching and safety of pupils. Management at school and at a higher level only look out for themselves and are too focussed on OFSTED, usually to the detriment of the pupils - teaching and support staff have been told by the Head Teacher at Grantham to 'make do or leave'. The teaching team work together well, despite the management not really understanding what is going on in the classrooms. Managers can become managers by experience, not by being good managers - that is what is happening in Grantham. Unfortunately, I am having to stay as there ar no other jobs around but I'll leave as soon as anything else turns up. The management have ruined what could have been a great school in Grantham.
Worn out
Feb 19,2021Where do I start...manager of my home wasn’t qualified at all, liked sending pictures of his private’s to female members of staff, slagged off children calling them derogatory names, poisonous staff who if they didn’t like you did their best to get you out. This company broke me, my concerns were raised and ignored, long shifts with no proper breaks. Place needs shutting down, when ofsted are due, they run around like possessed people to ‘tart’ everything up. Spot checks should be done, to see the real esland! Avoid at all costs.
Millie Clark
Dec 07,2020This company sucked the life out of me and turned me into someone I am not. Managers thrive of bullying staff, don't go to those above, they're all friends and family. Very toxic environment. They will not support you and quick to put the blame on staff during incidents. Hours random, shifts are random not as promised at interview. Managers tell you 'You're not allowed a life' and expect you to work extra day. Very minipulating, rude and laugh in your face over serious concerns. They tried to 'diagnose' me with autism and announced this in front of the staff team as a 'Joke' because I bought up - Things are not getting done on the list. Staff are lazy and it gets blamed on the hard workers. I strongly advise to avoid!! I was signed off with stress due to how this place is managed. I'd go home crying and shouting often. 5 staff left in a month in the same home. Don't risk your mental health. This is the only work place out my ten years employment that I regret! Go to a different company.
Sophie Thorpe
Jun 05,2020Your skills will be wasted here. Good luck If you want to be assaulted, have broken bones or have your personal property defaced and destroyed by the very same people you’re caring for and have zero support from the company. When an accident happens, management do not support you and all the blame will be put onto the regular care staff. Risk assessments are useless and out of date, so staff are not protected. You only get promoted if you have the right face and if yours doesn’t fit, then you get bullied or pushed out. I have been a witness to some pretty vile behaviour from management to regular care staff and I can honestly say that this company is all about the money and couldn’t care less about the kids and their staff - we are all only a number and we are all replaceable. If you want to make a real difference in care and are truly empathetic and value human beings, please go somewhere else. Your mental health will suffer, and your soul will be broken, all whilst they (management and main office staff) gloat and push themselves up on their social media platforms (only Facebook now as oddly their twitter and Instagram account have been removed) on how wonderful they are. Funnily enough they don’t show bad reviews from Ofsted and how their staff struggle on a daily basis. Most of the main office staff are friends, friends of friends, relatives or spouses and are all in it together. Most of the 5-star reviews that you see on indeed are written by main office staff (Belper) trying to do some damage control. They do NOT represent the staff on the frontline and deal with all the craziness and abuse. They are safe in their office doing 9-5 and switch off their phone after that and then you are on your own. Even the managers on call don’t answer their phone or if they do, have no clue what to do; in general, care staff know more and deal with crises on their own. I wish all the current staff good luck and do NOT require an official response from Esland Care. I have already spoken to Esland’s new CEO and raised my concerns. That was months ago, and nothing has changed based on recent Indeed reviews. I put in three years’ service with Esland and I am so glad I’m out but feel for my colleagues and friends.
Hughesy
Dec 02,2019If you want to keep a good work-life balance don't work here you'll do lots of work and have no life the money might sound nice but a 60-hour working week really really isn't you go home dead and return to work half dead oh and if you ever have the opportunity to stay awake for 3-4 nights at a time with 15-year-olds running around smashing the house up off there heads on cocaine, then do it but be careful you might go to work and end up with serious injuries regularly staff members are hit around the head with rocks bricks on three occasions staff was admitted to hospital with concussion one lady had her head split open the blood was everywhere!
D-Man
Apr 26,2019All I can say is I worked at Esland for 2 years my experience was inadequate with lots of friction, not just from the young people in fact mainly from your colleges firstly I would like to point out that managment need to stop allowing your regional managers and staff to falsify documents I am aware of three incidents that involved the falsifying of documents one causing a manager to leave because she felt no other option after attempts where made to bully and intimidate her into signing a document in an attempt to manipulate her opinions from a previous supervision and I'm not talking about EE, I mean what was you thinking I thought management needed to be a least competent EE didn't even have, probably still don't have her NVQ3 yes 3 guys! The new manager of orchard covered up the assault of a child and you talk about my ability to safeguard YP, ironic or what... on reflection I realise I connected with most young people if not all in some way at some point and I honestly believe my wise words will walk with some of them young people through life and all it brings. My down fall was that I didn't connect with colleagues I was all for the young people I said what I wanted to say when I wanted to say it at, times probably to honest and the senior team and management clearly didn't like it... I always though I would love to be a RCW however after spending two years at ealand I realise the politics of it all kills it there's definitely! pretty much everyone you meet LIE and falsify its disgusting, as for the people at head office well what can I say they just don't have a clue and will do anything to increase profits people (including the young people) are simple cattle of cows there to provide a service or give them money, there vision is not to support and protect young people it's to get rich I just hope nobody dies while your trying.
Willow Willow
Feb 25,2025Serious Concerns About Esland’s Assessment Home.. one home every ! Having worked within Esland’s assessment homes, I feel compelled to highlight significant concerns regarding both staff welfare and the care provided to young people. The management culture is deeply problematic, with bullying behaviors prevalent and staff constantly at risk of suspension, often without justifiable cause. Despite the complex needs of the young people in their care, there is a concerning lack of therapeutic input to support their emotional and psychological well-being. Rather than receiving the guidance and intervention they require, children are often subjected to punitive practices that can be deeply retraumatizing. For example, they are routinely made to sit alone in their rooms at night without access to a TV or any form of comfort to help them settle—an approach that lacks compassion and fails to consider their individual neeeds. Furthermore, Ofsted inspections do not always reflect the true day-to-day conditions, as homes prepare extensively for scheduled visits, presenting a misleading image of their operations. The lack of unannounced, thorough inspections allows these shortcomings to persist unchecked. Staff are also treated poorly, particularly in the aftermath of serious incidents. There is no meaningful debriefing or support, leaving employees to deal with the psychological toll of highly distressing situations on their own. The expectation is simply to “get on with it,” regardless of the impact on their mental health. Esland’s current practices are unsustainable and do a disservice to both the young people they claim to help and the staff who dedicate themselves to this challenging work. Regulatory bodies should take a closer, more unfiltered look at what truly happens within these homes. Staff are often reluctant to raise concerns through the whistleblowing procedure, as there is a pervasive fear of retaliation. In many cases, those who speak out are identified, which can lead to targeted mistreatment or professional consequences. This culture of fear prevents legitimate issues from being addressed and further enables poor practices to continue unchecked. The regional manager has overseen the dismissal of numerous staff members and created an environment that has driven others to leave. This has resulted in a high turnover rate, significantly impacting stability within the homes. As a consequence, one of the assessment homes has become increasingly reliant on agency staff, further disrupting continuity of care for the young people.