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Reviews 16
Candice Key
Sep 26,2018Very professional and helpful. Great service
Breana Moore
Sep 26,2018Forte is an amazing and professional agent. She makes the process of finding the perfect trip seamless and works expediently on behalf of her clients. I greatly appreciate her sweet spirit and follow through skills. I will continue to refer other fitness and associates to Forte as she has been a joy to work with!
Alex
Aug 24,2017Very satisfied with my experience. Will definitely use again.
Leon Brookins
Dec 16,2016I would definitely recommend this company to anyone who loves to travel. Forte is a professional that knows her stuff. Everything was as she clearly explained. I commend her on every aspect of her company....Outstanding! !!!
Jeanette H
Dec 16,2016In my opinion Excalibur travel needs help with communicating with their customers. I will mention two incidents but there are more. 1. At the time when I first heard of our family trip and the Riu Resort I Googled the resort and went directly to Riu Montego Bay website and noticed there were two locations "Riu Montego Bay Resort" and "Riu Montego Bay Palace" (now there are three). I called Excalibur Travel to ask which resort did they provide quotes. They had NO IDEA that there were two resorts in Montego Bay. This was a sign of what was to come. As a matter of fact she got upset and told me that when going on the internet and googling Riu there will be tons of websites and there is only one resort. I had to let her know that I was specifically at the Riu website and it shows more than one location in Montego Bay (the hotels are right next to each other). She was clueless! 2. When asking for information they (Excalibur) should explain the reason why they are asking for your personal information. When I was asked for information it was simply stated that the information was needed. When I asked why was the information needed. I was told where to find the information. Then I asked my question again as to why did they (Excalibur) need that information and I once again was told where to find the information. This happened 3 times via email then finally Excalibur Travel called me again to tell me where to find the information. I asked again "Why do you need this?". Their answer still didn't make sense to me because it was related to my airline travel and I would have been making my own re-routing/travel plans if such an emergency happened. I am saying all of this because, if Excalibur had sent me a complete sentence in the original email I could have responded appropriately. I got delayed in Charlotte NC as well.
Cynthia Thomas
Dec 16,2016Flight continuously delayed in Charlotte, based on snow storms, we all attempted calling the agent, ring no answer, no call backs, finally arrived home at 3am. Will never utilize this agent/agency again!
Hatim Shafique
Oct 25,2016Ms. Forte our travel agent did a fantastic job with the bookings and arrangements.
Minister Rita
Jul 12,2016I was totally satisfied with the service render. A spirit of excellence was exemplify from the beginning to the end. What a great feeling to experience when someone is attentive and caring from start to finish. The professionalism and wealth of knowledge given was priceless. I don't plan on going anywhere else for my travel plans. Thank you very much Ms. Forte' for making my family and friends feel safe, secure, satisfied and mostly, "special"! You did the thang my dear!!!!!
Karla Steel
May 08,2016I would recommend this company to anyone and would use this company for all my travel needs. Forte is wonderful and very informative.
Julie Pellum
May 03,2016Our Travel Coordinator, Forte is very helpful and knowledgeable. She provides a quick response to anyone's questions regarding this trip. Due to the fact, there are several individuals going.
Marie Mansel
May 02,2016She is a pleasure to work with and very efficient.
Cora Smith Jones
Apr 30,2016The Sales person was Excellent very friendly
Rosie Holden
Apr 30,2016I enjoy the travel arrangements that Excalibur expert Forte has provided to me over the past 5 years. The service level has been excellent.
Frances Smith
Apr 30,2016Keeps us informed throughout the process
Anthony Martin
Apr 26,2016Excalibur Travel Agency is a awesome company. They always take great care of their clients.
1142 South Spaulding Avenue Suite 3, 90019, Los Angeles, US
http://travelexcalibur.com
Tiffany
Oct 22,2018I had the pleasure to work with Forte and she was beyond amazing! We were a difficult group to work with, but she still made everything happen for us.