Excelfares

Hosted by David Simmons

2.5 (19 Reviews)

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Reviews 19

2.5

Out of 5.0

Jayden Jean

Apr 26,2024

Terrible experience with Monte, which I doubt is his real name. Asked him for help rescheduling a flight and he was trying to charge me $400 MORE for EACH TICKET, saying "we can't do anything about the additional charges, that's all on the airline"... So I went through the airline and showed him a screenshot that he was grossly overcharging me and then he changed his tune and said "oh, its easier if you want to book through the website, just give them your voucher number" and indeed they did not charge me anything extra for the tickets. THIEF!!!!

Marcelle

Apr 21,2024

we paid them to book us 8 ticket.. got to the airport and there were no tickets FULLLLL SCAMMMM do not use! !!!!!!!!

Elliot S.

Oct 24,2023

Amazing Service as always. Just booked 14 flights and had ZERO issues.

Glendy cabrera

Oct 20,2023

Great services

Laura Villacis

Oct 03,2023

Very respectfull and eficient

T Jack

Sep 19,2023

complete fraud . they take all your financial information when you book what appears to be a great deal then they immediately call you to try to get you to up your price more than quadruple and when you push back they become vulgar and even threatened my family.

CM

Aug 22,2023

These people are straight up SCAMMERS. They confirmed our flight was booked via email months ago and we realized today they never actually booked it. They tried to blame us and say they called to notify (no voicemail or email). The Indian guy on the phone said his name was "Joe Fernandez" and refused to let us speak to his supervisor. We are out hundreds of dollars and now have to rebook our flights last minute. SHAME ON KAYAK.COM FOR LINKING THIS SCAM WEBSITE WITH SUGGESTED AIR FARES.

customer

Jul 29,2023

Very good service and fast

Erick Gutierrez

May 20,2023

Not a reputable website, the price they advertise online seems to be great but it’s fake, once you’ve paid for it they will call you saying that the ticket is no longer available and sell you another price another airline and airport total scam ! Scum bags

mischa m

May 16,2023

A total scam! Booked tix for a cheap price and got a confirmation. Then they called to try to upsell me and when I wasn’t interested in higher-priced tickets they told me they couldn’t sell tickets at such a low price because they were “losing money.” I said they were advertised at that price and I already paid. When I received no follow-up emails I called the airline directly and found out I wasn’t booked as a passenger. Avoid!!! Pay a little more on a reputable website and avoid having to rebook closer to flight date

mayre nazco

May 11,2023

no daría ninguna Estrella si fuera posible, compre un boleto de avión en abril para viajar en mayo de miami a New York . Cancelaron mi boleto sin ninguna notificación , aunque dicen que me llamaron por teléfono , No tengo ningún mensaje de voz, ni ningún mail . No me dicen la causa. La tarjeta no fue cobrada pero es algo que yo nunca revisé , hasta el momento que fui a hacer el online checking y llame a este lugar … Y solo dicen que está cancelada y no me dicen causa.

Emily White

Apr 22,2023

We tried to save money by booking through excel fares, what a mistake. They quoted us one price and charge us another. When I called Joseph said, we cannot do a refund “bc that’s not the way our system is set up” and he would give me a voucher for the difference. I said no, so now we’ve been going back and forth for the past 4 weeks around a refund. So scammy… beware

Jason Friend

Apr 20,2023

The good reviews written on this site are fake and have been placed by Excelfares. This company registered its website in September of 2022, a bad sign. I was considering booking a flight with an excellent fare of $307 but when I called their number and talked to a representative, the best fare they could give me was $728 and that was with a $30 off coupon for 1st time customer. Based on the bad reviews, this is definitely a scam. Go with the tried and true services, like Expedia, Travelocity, Orbitz or go directly through the airlines. These people will only cause you trouble.

Doris D

Apr 17,2023

Paxton went on and beyond. I really appreciated his assistance.

william whelan

Apr 11,2023

Absolutely horrible, and I’m getting ready to file fraud after given the runaround about my $400+ refund that I still haven’t received over a month later. I received the 6 flights I purchased, however, I was told my refund would be in effect 7-14 business days, and to call back if not received. Nope, then I was told two billing cycles, and to call my bank. Still, nothing from my bank. I was told they’d call back in two business days, and still no call. Here’s how it works, you purchase the flight, and they call you and tell you that the flight is no longer available, but they have one for a more expensive price. The prices don’t reflect what’s online. When you try to purchase the tickets for that price, they tell you it’s no longer available, but tell you they have something, but it’ll be more expensive. At first, they seemed reliable, but over time, they proved otherwise. As soon as I rebooked the flight at a cheaper price, I was given a call, and told that the previous flight finally went through, I told them I want a refund (same day booked) and given the other price I was quoted. He said that flight was no longer available, so I told them I want to cancel my flights, and now all of a sudden, that cheaper price was honored. Thank you, but no thank you. I’ll be filing fraudulent charges and taking that route to get my money back.

Ken

Apr 07,2023

Monte was great and very helpful 5/5

George Louis

Apr 01,2023

Mr. Juan Reyes was so patient answering all my questions and finding optiions for me. I have never received this type of servicenor had I made reserVtiins with them before. For sure, this will be my first option when booking another flight.