Ferratum

4.5 (841 Reviews)

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Application can be completed in 2 minutes. All applications will be subject to credit vetting and affordability assessments. 7 DAYS A WEEK. First-time customers can borrow up to £500. Existing customers, if they qualify, can borrow up to £500 as a MicroLoan or up to £1000 as an instalment PlusLoan.

Representative example: APR 1270% if borrowing £400 for 4 months. Interest: £265.48. Interest rate: 292% p.a. (fixed). Total amount repayable: £665.48 by four instalments of £166.37.

Warning: Late repayment can cause you serious money problems. For help, go to moneyadviceservice.org.uk

Reviews 841

4.5

Out of 5.0

Eve Bv

Jan 05,2018

Discriminatory policy ...

Vishal Patel

Jan 02,2018

I took out a loan and my first payment was rejected as my debit card expired. Benn trying to contact Ferratum on phone number and mobile but no answer. I asked for a call back from the automated service and still no one calls. I received and email for notice of arrears with a contact number which no body answers. I understand I owe money and would like to pay back soon as. I even sent an email to which no one responds. Really bad service

Jen

Dec 22,2017

I’m really annoyed, I understand that my card was charged 16 pence to make sure it was valid. So why then have they now taken £31.86. I was told this was a loan with no upfront fee. It didn’t do that the first time I got a loan. So now I’m down 31.68 so I will be contacting the financial ombudsman as well as showing my banks fraud department my credit agreement where it says nothing about a fee of £31.86. Note also I have text, rang and emailed you about this today...... no answer to any. Was told you would ring me back. No call.

James Weir

Dec 18,2017

Requested loan 24 hours ago, approved and ‘paid out’ yet received nothing, have had text saying payment within 2 hours and yet nothing

Hibo jama

Dec 14,2017

Absolutely rubbish!! No form of communication I too have been having the same problem not being able to talk to an agent regarding my outstanding balance. or vice versa no one has tried to contact me I really don't know what else to do at the moment I'm sure they do this so they can charge interest to customers that haven't a clue how the system works

NILESH

Dec 07,2017

i have recently tried to repay my loan..i have phoned the contact number..the automated message tells me to enter my mobile number to repay my loan...i have no confirmation whether my payment has been successful or not...im not on facebook either....is their any other way to pay back my loan? im hoping that im not being charged interest everyday because im not going to pay for it.

Lenny

Dec 01,2017

Never answer the phone, you just get cut off by their automated system and don't get a call back when requested. Am sure I'll get a reply saying to contact them on Facebook, but who wants to do that?

Paul Wilkie

Nov 29,2017

Can't contact them, want an early repayment I've text "TAKE PAYMENT" I've also used their automated phone service, I've tried to speak to someone but the automated service just shuts me out. I'm still being charged interest daily as I wait....unacceptable.

Kate Lambie

Nov 21,2017

I always use ferratum they are really reasonable rates and always do what they can to help , iv never had a problem borrowing from them .

Alex G

Nov 20,2017

Amazing company. You guys should be proud to use their services. They need to fix their communication then this will be perfect.

Emma McCrudden

Nov 18,2017

I have chosen 4 stars simply as they are very hard to contact. Money came very quickly and application in easy steps with speedy results. Just need to answer the phone.for customer to speak with a real person

Mesfin Abebe

Nov 08,2017

looks good but idont the finale result do not cear whatnthey doing

Preeti

Nov 03,2017

I've have called several times during each hour since 9am and have failed to reach anyone. I've even requested a call back this morning. I'm now going to incur extra charges and all I wanted to do was repay earlier. This will be the last time I use Ferratum. Other payday loans are much more straightforward and so much easier to contact.

Lianne

Nov 01,2017

We’re good for a while now they have changed systems there rubbish they don’t wanna lend people money as easy as they use to and you have to jump through hoops now to get a quick no hassle loan. And there phone lines are always busy.