Finance One offers loans from $8000 with low rates and fast approvals. Our flexible terms of 3 to 7 years accommodate various needs, from cars to boats and more, ensuring accessible and efficient financing solutions for everyday Australians
Fantastic communication clear and understandable when not sure verified and checked systems/dept and clarified relevant info before responding to ensure accuracy Nadia and Jayden have been amazing
Helpful, fast and did not have to wait
Nadia was incredibly helpful, and easy to talk to and got it all done in under basically 5 minutess!
Really nice customer service agent Nadia, and super quick in getting my statement to me. Nice phone experience too, no long holds or talking to someone that didn't understand, all round 5 stars, not one thing could have been improved :)
Nadia, from Finance One not only immediately changed my monthly payments to weekly, she also, organised my last monthly one, perfectly, better than I could have asked
The staff are so helpful, polite and understanding, they actually want to help. A lot of finance places the staff are quite rude and just want your money. I'm so happy with the services finance one has to offer. Thanks again Alana😊 Jo L
Amazing service! Quick to get a loan and responds to all phone calls and emails almost instantly. Great service. Will chose Finance One for my next personal loan.
Staff are friendly and knowledgeable and happy to help you.
quick response time, accommodating to my situation and always super friendly
Very disappointed that I will have to pay a ‘small’ admin fee of $595 to have my interest rate reduced.
Finance one has been nothing but helpful everytime I've called, short hold times and friendly staff. Highly recommend 👌
I run a business and not having the time in my day to do much else I was happy with the team at finance for a sorting out what I needed with just a short call came a fast outcome, I will certainly use them again.
The person on the phone was very polite helpful and understanding couldn’t be happier with the outcome
This team at finance one from the start have been over the top helpful and had me feeling comfortable about the whole situation.. very helpful.. very professional.. overall 10/10 thank you very much !!!
To the team of Finance One I Noel Cassidy From 2016 until I had my heart attack in jun/July 2017 I Carrie a car loan from Finance One Being a New Zealander I wasn't entitled to any center link Benefits Which made my life very stressful Unknown how to pay for me outstanding accounts I was not answering calls from alot of accounts so they were ringing my wife then I heard my wife screaming at the phone At that point I thought that I'd better answer the next call Well it So happened too be Finance One This is how the first call id received from them ( it as an lady she starting by saying- Good-morning Mr Cassidy This is Finance One just contacting you to see how are you today? I believed that I'd interrupted and said YES I NO that I owe you money! But me interruption was RUDE then calmly She replied Please Mr Cassidy Calm down and tell me what's happening? So I did she'd mention nothing about me late payments she just said well Mr Cassidy ill look into your file and get back to you within two weeks) She rang back as she said two weeks later I answered the call Then she Goes Good-morning Mr Cassidy It's (I can't think of her name sry) From Finance One I hope your doing well with your health please do not stress about your car loan as I have reviewed it and put it on hold we will contact you with an update later on. We here at Finance One wish you all the best and speedy recovery For two yrs you Finance One carried me I can't thank you enough for being understanding and compassionate when dealing with me. It Made me feel like a family member Thank you very much And Please if you would I would like the business address to send Flowers a bottle of Wine plus a bottle of whiskey to SHOW me appreciation for your patience compassion and checking on my Well-Being cheers team Finance One NUMBER ONE IN MY BOOK!!
Great service. Friendly and understanding
Amazing people and very helpful
Asked and received payout letter strait away and the women was nice and easy to talk to and had a nice voice
Tracey was very helpful, understanding and easy to talk to has a clear passion for helping people. a great asset to finance one. thank you
customer
Feb 24,2023Excellent customer service ✅