To leave a review you need to be logged in
Reviews 352
M Carter
Jul 07,2023I wish I'd read reviews before using this company. Bought a Royal Signals flag for my husband. It arrived when it should have done, and the flag itself was well made. However the print was shocking, "Jimmy" was slightly blurred and there were white bits all around him and the Certa Ceto. My husband said he would be embarrassed to hang the flag, so I emailed the company. Three weeks later and still there has been no reply. The flag was sent back by special delivery so I know they received it over a week ago, no email to let me know that. As of yet, no refund. I wonder how long that will take, and how many times one of us will have to make contact with them about it, we may have to go round to their business premises. Obviously they took the £75+ for the flag out of my account straight away! Be warned, don't use Flagmakers UK.
Graham R
Sep 16,2022Useless can’t get a union flag correct Had no idea you could get a fake uk flag but they managed it If you know your flags it’s easy to spot As the uk ( union ) has a right way up and a wrong way. The flag they sent out. Is the same both ways with thin white strip at the top and the bottom ???? I’ve seen better printed plastic ones at the beach Just a heads up there the thick white line at the top and the thin white line at the bottom The way they have made it is NOT a union flag. And Not fit to use
Steve
Aug 25,2022I would like to take the opportunity of updating my recent review of Flagmakers, and in particular the response of there customer service team when a problem arose with a flag I had purchased from them. Within 24 hours of my review of the 4th of August being posted Kim came back to me to discuss the problems I had experienced. I am genuinely pleased to report that Kim dealt with my issues extremely professionally and we came to an arrangement on another flag which I am pleased to say arrived promptly and is now flying on my flagpole. My bad experience is now a distant memory and Kim has personally restored my faith in Flagmakers and I will definitely be returning for additional flags in the near future.
Sarah Payne
Sep 20,2021Provided an excellent service. Ordering was easy and extremely prompt delivery. Superb quality and a you tune instruction video available to fly flag.
Mark Twittey
Sep 14,2021Great product, delivered really fast. Highly recomended.
Alf
Sep 14,2021Arrived very quickly. Flag is very well made. And will hopefully last a few years.
Steve Anderson
Sep 06,2021Ordering was very easy and advice readily available. Product arrived quickly. Very good Company to deal with.
Phil
Sep 06,2021Top quality product delivered in amazingly quick time!
Sideosea
Sep 06,2021All went well , very pleased. It was a pleasure to talk to the staff.
Malcolm
Aug 23,2021Didn’t take long to arrive it’s great quality although I haven’t hoisted it yet.
Louise Dixey
Aug 23,2021I needed a high quality durable red ensign in a hurry. I received my flag very quickly. It’s a high quality product, exactly as required and excellent value for money.
Dave Fuller
Aug 16,2021A quick and simple ordering process plus a promised delivery date.
SL
Aug 16,2021Fast efficient service we love the flag
John Clarke
Aug 10,2021Excellent flags very well made
Andrew Robert Huber
Aug 09,2021very good product
RedKen
Aug 02,2021Nothing but good to say about my dealings with company, site was easy to use and quick to respond to questions. At last a company providing quality British flags actually produced in Britain not China.
V Norman
Aug 02,2021Fantastic face masks. Have purchased several times before and am very happy with them, they fit comfortably and I don't feel the need to keep adjusting them as they cover the face well and don't move when speaking.
Customer
Jul 29,2021My order was fulfilled quickly and I was please with the product provided. The only problem I had was that the website asked me to choose the size of storage bag I required but there was no facility to do so. As the only size available held the flags there was no difficulty.
BB
Jul 27,2021Flag arrived promptly, and as always is very good quality. Great product, great service, good price. What more can you want?
Adelphi Way, Ireland Industrial Estate, Staveley, S43 3LS, Chesterfield, GB
http://flagmakers.co.uk
SIMON DAVIES
Feb 01,2025I purchased a red ensign union flag a while ago. The flag was very disappointing and underwhelming, and did not look like how it was presented on the website. The material was good quality but surprisingly very thin, (to me it looked like the polyester fibres had a loose open weave - whereas the website images/polyester material appeared smooth, and thicker than the actual product) the sales administrator for the company did explained that it was MOD grade polyester and thicker material does not bode well in windy conditions, and though this may be true, I felt frustrated by this explanation. My main frustration was that there was a stitched seam right down the middle of the material/flag, again not shown on the product images on the website. Now I could understand if two or more opposing colours or patterns were being stitched together, but this simply was not the case as the main body of the flag was red, no need to stitch two separate pieces of red polyester together. The most obvious reason for this I can see is to cut down on waste material. An additional frustration when I requested a refund was that there was a 20% reduced refund amount due to a restocking fee (in fairness it does mention this in T&Cs, but in this day and age this is absurd). I never got a reply to my last email, though I did receive a refund (minus a 20% restocking fee) quite quickly. I’m sorry to complain Flagmakers.co.uk, but simply not good enough. You need to take a real close look at your products and website, and try to remain unbiased (it was clear from the sales administrator’s email replies that she was quite offended about my comments though I was only trying to give some constructive criticism) and not to forget that sometimes a customer may have a valid point to raise.