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Online carpet and flooring company with UK wide delivery on all our products, We offer greatly reduced prices on luxury vinyl tiles, carpets, carpet tiles, vinyl flooring, real wood, laminate flooring, artificial grass and many accessories.
We also supply a vast range of commercial flooring products.
Reviews 59
Gary from Lincoln
Oct 15,2024Amazing service, vinyl ordered Monday afternoon and delivered before 10am the following day ! Great price and service from Brad, internet shopping as it should be.
Lulu Reid
Oct 10,2024Don't spend any time choosing your carpet, underlay, grippers, luxury vinyl, astro turf...... until you check if they deliver to your area.....AND don't believe what their website says... quote "it's an old website and needs updating" 'Speedy nationwide delivery service' what a load of rubbish.... obviously their sat nav doesn't work past Devon. I have an order for over £1600 but will give it to a company that is bothered about customer service. UPDATE.... Your postcode checker stated that you covered TR13 so maybe check your facts before replying to reviews as you then just look incompetent as well.
Eva
Aug 09,2024Great experience! We had been messed around by another carpet company for weeks and called Floor to Your Door to see if they could get us the carpet that we wanted quickly. They were so nice, really helpful and sorted everything out so fast. Great communication too which was really reassuring. After such a stressful experience with the first company this was such a relief. Thank you!
Jessica Jane Johnson
Jun 09,2024Super speedy installation. Looks amazing!
Mr.B
May 09,2024Excellent service from Floor To Your Door. After checking availability of stock, I proceeded to purchase a carpet and underlay online. A simple system once you know your measurements. Order placed midday Monday, all goods arrived Wednesday morning. Highly recommend.
Wills
Oct 10,2023EDIT TO RESPOND TO COMPANY: I have copies of both my invoices which clearly show the altered one. I cannot upload them here. I chose not to answer the two calls from you on that particular day as it was stressing me out hearing you promise to send my items out and that "they will be with you today" when I knew fine well nothing was ever coming. I emailed you instead. You did NOT clearly admit the incorrect delivery was your fault at all. Initially you went off my first call to see if the supplier would reduce the standard delivery fee of £30 down to something more reasonable, at my request, as I thought I had incorrectly ordered the wrong items. I realised the issue after we hung up and called YOU back. That is when you admitted the issue at your end. £36.72 was refunded yes, although this does not make this whole process worthwhile. I waisted a whole week not being able to complete the job I planned, and waisted a lot of time waiting by the door for delivery's that never showed. Original Review: I would not use again. My invoice was fraudulently changed to make it look like I ordered different, in stock items to what I actually wanted! I almost paid extra for the items, plus delivery, thinking it was me who made the error! I was promised exchange items. Even after a week of waiting home every day for the new delivery, I still had missing items and I STILL don't have what I ordered to get my job finished. I also didn't realise this was a drop shipping set up. Because of this, I had no direct contact to my supplier or delivery company. I was helpless, relying on a 3rd party company.
Karen McNaughton
Jun 20,2023Brad provided fantastic customer service. He phoned me after I sent an email request. He confirmed the carpets were in stock and you can even select your delivery date. Brad also phoned me on the day of delivery to confirm approx time of delivery. Fantastic service and great prices. I wouldn't hesitate to use again. This company are based in Bristol but delivered to me in Glasgow and the service was better and more reliable than local companies in my area. Thanks again.
Chris L
Mar 30,2023after spending months and months trying to source a specific carpet and being constantly messed around and being given false promises i was eventually advised to contact Floor To Your Door. After making contact and discussing what it was i was after i can honestly say i was not disappointed. They were more than helpful, incredibly courteous and extremely professional. The overall price was a fraction of what i was being quoted by company's that didn't even have the stock. Delivery was on time with no delay and the driver was also very helpful and friendly. FLOOR TO YOUR DOOR will be my go to now for all flooring needs and queries
Lainey
Dec 24,2022Amazing company. Placed my order, got immediate confirmation and dispatch notification. Arrived on my specified date. Delivery driver was brilliant & very helpful. Carpet was exactly as advertised, good quality, excellent value for money. Would totally recommend them and use them again.
Mel Charlotte
Oct 09,2022Ordered a carpet for a bedroom, great value for money, excellent service. Would definitely recommend.
Emma
Sep 23,2022Excellent and prompt customer service, from sending out samples to organising delivery and fitting. Fitter on the day very polite and a tidy worker. Carpet in excellent condition, the sample didn't do it justice
rachel robertson
Aug 28,2022Called them for advice.. First, they answered promptly and Brad (I think that was his name) gave me expert (he is an ex carpet fitter) advice on everything I needed to know about measuring, fitting, accessories etc. And very helpful when I struggled with filling in online form. Carpet arrived with 20 min warning. Friendly and helpful delivery guy. Beautiful carpet. All round excellent service - very refreshing in this day and age. Thank you.
David Gill
Mar 31,2022Just had my carpets fitted by two fantastic lads Arthur and Jack brilliant workmen never stopped carnt recommend them highly enough.
JULES
Dec 11,2021Needed some vinyl for the kitchen and had been looking for a couple of weeks when I stumbled on Floor To Your Door website. Saw the vinyl I had decided on, it was also the best price I had seen online so I decided to go ahead and order. I am so glad I did. The very next morning I received a phone call to confirm everything, emails updating me along the way. So professional and well organised. The flooring arrived on my chosen day, just waiting to lay it now to transform my kitchen. Just want to say thank you so much for a great A1 service.
Jason Pertoldi
Dec 01,2021Very pleased with the quality of the carpet and very quick delivery
little blue
Nov 18,2021Great communication and fast delivery and at a good price
Charlie Lambert
Nov 17,2021Great communication, no messing about and delivered to the door. Will use again…
Tanya Ritchie
Aug 30,2021Very helpful when I called to enquire about cutting different sized pieces for a large re-carpeting of house job. Fast delivery and again helpful delivery man who used common sense and was patient. Overall I would highly recommend "Floor to your door" to my friends and use them again without hesitation. Great value for money and I couldn't find the carpet anywhere else for less.
Lisa Munt
Aug 25,2021From start to finish I was kept up to date with the progress of my order. Very competitive prices which I was a little dubious about but when the carpet arrived I was very pleased with the quality. 100% would recommend!
neil ohara
Jan 20,2025Great quality carpet and underlay. They even upgraded the underlay as they had ran out of the one I ordered. Would definitely order again. Saved around £400 compared to what another company was quoting for the same carpet.