All products are 100% authentic original brand name fragrances - sold at up to 70% off. The largest fragrance & cosmetics store online. Worldwide delivery | shipping
Item never arrived. Avoid plus customer service is really poor.
Ordered a sample of Maison Francis Kurkdjian Baccarat Rouge 540 × 1 at a total cost of £18. Received my order today and it is clearly a fake. Oily water with a hint of nail varnish remover. Gutted and annoyed with myself for being so gullible!! Do not buy from here!!!! SCAM!!!
Received item , was told I would receive free gift , then when I was told my email to write a review of my free gift, I simply stated in my review, I never got it! So then the company moderates the review and said wouldn’t show my honest review so hypocritical to say the least.
I bought some goods on 22nd May and after three weeks of waiting I started sending e-mails asking about the tracking number of my order. No reply. Not long after I also wrote to cancel my order and to ask for a refund (breach of contract on their side). No reply. However a couple of days ago I received a marketing/advertising e-mail from them (for that, they have the manpower). Please stay away from this website and even though they advertise products at a very reasonable price, if you don't receive them, then you will pay dearly!
Still waiting on order fc#1195 have emailed several times. I have not even had the courtesy of a reply. Julie Hendry
I STILL HAVEN'T RECEIVED MY ORDER FC#1186 , PLACED AND PAID FOR ON 24th MAY
still waiting for my item _ haven't received my item yet
I made an order at the start of May and nothing has arrived. I have emailed several times with no response. I also made contact via the Facebook page and Facebook messenger and also no response. I phoned the number on the Facebook page and it takes you to a ski company. Does this company even exist?
Made order recieved ok well packed
I had a very good price for the product I was looking for and also dispatched on time
Delivery took longer but was pleased with the order
Easy to order my favourite perfume through fragrance centre and a fabulous price .
Easy site to navigate, very competitively priced and given I purchased these items during quarantine, a very quick delivery with very regular updates. Thanks.
De très bons produits, à prix intéressants. Livraison rapide Je recommande fortement !
Very helpful and great products.
I was disappointed as I had ordered frangipani spray and after I ordered and paid I was told that they were out of stock. So I was offered cherry blossom instead. They did offer me a refund, but I would have liked a bit more of a choice than cherry blossom .But they were very polite about it and it was prompt delivery.
First class communications with customers
I ordered on their website and all appeared fine- on the day I expected the item to be delivered they sent me a cancellation email of my order- I immediately contacted them asking my this had been cancelled and had no response. I contacted again requesting my refund and I have still not had the money - 3 emails later! Terrible customer service and now out of pocket by £45!!
Not even received my order after nearly 3 weeks since ordered and asking me to give them a review. I have emailed them requesting to know where my order is but have received no reply as yet. Would not recommend.
Sandra McQueen
Oct 01,2022I've ordered a few times from Fragrance Central. I've never had any problems, so I was surprised to see the other reviews.