Your team is on point and a Pleasure to work with! Jenny is Always willing to adjust delivery times to fit my needs! Top notch service indeed!
I've been a Genesis customer for 20+ years. Great customer service, unbelievable publications, and the flexibility that comes with being a top-notch business. You rock . . . literarily and musically!
Excellent service done by Jenny F. Also Ringo’s photography is simply fantastic!
Conforme . Rapide . Envoi très bien protégé . Parfait .
I just like the high-quality product that they deliver on every occasion and they always come through on time and when they don’t, they always give us a discount. Keep up the good work.
Start to finish, The purchase, communication, delivery and final product was all amazing. The amount of detail and care put into The Tragically Hip This Is Our Life was incredible.
I have dealt with Genesis publications since 1999, they are always super efficient and so helpful Barry Duke
The packaging and the way it was designed to keep the book intact.
lovely Book arrived on time very well packed
I have no words....this book truly encapsulated TheHip at its core. A Masterpiece. I feel unworthy to possess such a wonderful treasure.
Perfekt Service.
Excellent product
Very pleased with the quality, love and care within each book
I ordered a book in March of 2023, it is early February of 2024, still, no book. I call yo ask what the problem is and call I get is a recording telling me to leave a message. Totally unsatisfied. All I want is my money back.
Ordered a book set May 2023, received multiple emails advising that there was a delay and would be another month. Same story every month! Still no book, finally received a refund in November! Terrible service and not to be trusted
I have ordered a lot of books by this company. All their books are from a high quality. I can reach them well by e mail . I was even invited for a VIP meeting with my wife on a Ronnie Wood evening. Good stuff. I just ordered also the beach boys book signed by 4 members. Go on ! Greet jan G from Holland
Don't trust this company or their promises. I ordered this book on December 15th and only received it today, January 06th because I called and emailed every day for about two weeks. There is only an ansaphone..you can't talk with anyone. The excuse being an 'unprecedented amount of Christmas orders'. They promised guaranteed delivery for Christmas then didn't have the courtesy to tell me it wasn't coming. Really lousy customer service. Rubbish excuse. Watch out.
I cannot rate this company highly enough. I purchased a copy of the Jim Morrison poetry book at the start of the pandemic. Genesis Publications kept me up to date throughout the numerous lock downs. The printing process time was affected by the pandemic but again I was kept informed of what was happening. When the book arrived, it was even more beautiful than I expected. The quality is superb. The vinyl disc that came with the book was damaged but it was quickly and efficiently replaced. I would have absolutely no qualms at all in buying another book from this company. Thank you very much for such a first-class item and for such impressive service.
Prima kvalitetsbøger, som er emballeret godt, de bliver altid afsendt med kurér
Brad
Oct 25,2024You deeply care. Your creative book making is on par with the artists the books represent. Thank you!!