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Reviews 33
Steven Coombes
Dec 17,2024A very friendly and polite service provided by staff who are always willing to help and answer questions. From start to finish, the renewal process was excellently managed with a willingness to go the extra mile to achieve the best possible result.
James Monroe
Dec 09,2024Great service. Jaydon, thanks a lot for your patience and guidance.
Tom Barclay
Nov 06,2024Great communication throughout the renewal process.
Kate Morris
Oct 17,2024We've been working with GG for the past two years now. All of our interactions with them have been extremely pleasant! Would recommend them to anyone!
Ruth Erskine
Oct 04,2024The most helpful customer service team in the industry!!
Pitstop Productions
Jun 27,2024Swift effective service
Tim Page
Jun 24,2024Great, responsive service - tailored to the video games industry.
mbw
Jun 15,2024They are Attentive, patient supportive and efficient
Max Louis MLC
May 20,2024A fantastic team of genuine and professional people. Insurance isn't something you want to mess up and with GG I feel informed about the decisions we make on what or what not to include in our policy year after year. They give us the confidence we need in our insurance to operate properly. Big thanks to the team at GG we've worked with (Gail, Jaydon and Phil)!
Diana Finley
Apr 04,2024The team is amazing! They respond quickly to my emails and explain everything I'm questioning. This is my second year with them and I honestly feel so safe and protected with them.
Roman S., Head of Legal
Jan 16,2024Great cover and service, as usual. Superfast, professional and responsive Team.
Robin M
Jan 15,2024Personalised, professional approach to providing insurance for an industry so many still fail to understand (video games development). It is a relief to be able to work with people who understand and apply the correct cover to our projects and company.
customer
Jan 04,2024Excellent customer service
Kris
Jul 26,2023We hit a difficult start with our game and had no choice but to ask GG Insurance to cancel our brand new policy (that had just started). Communication with GG Insurance was great and we managed to get it cancelled with no extra charges, no fuss or delay on GG part. It was a huge plus because when things don't go to a plan things like that matter a lot. We are very disappointed with how things went with our game but knowing that GG Insurance was helpful all the way we really hope we come back one day. From our research GG Insurance appeared as the best option. We cannot say anything about claiming on the policy because we didn't, but as far as we got it was really good experience.
Alan M.
Jun 15,2023After having used many insurance brokers over the past 15 years, I finally found one that knows all about insurance coverage for video game developers. The owner, Phil Wildman, is a gamer himself and specializes in insurance for this industry. Plus their head office in London gives them an edge to be able to have in-person rapport with the people at Lloyd's. I feel in very safe hands with GG.
Caroline
Mar 04,2023It was great to find somewhere that specialised in our industry! Gail was so helpful, friendly and responsive, and we set up a new policy with such ease! Would definitely recommend.
Voicemod
Dec 07,2022Gail chased me until we got the renewal done, and after that, was able to reduce the quote after discussing it with the insurer.
M Heywood
Nov 10,2022Great service when renewing our cover - clear advice, no problem to provide multiple options and made sure they understood our needs.
Karol Rychta
Aug 22,2022I am very pleased and with the attention and serviced we received from GG Insurance Services. Both Phil and Gail went above and beyond to respond to us quickly and answer any questions we had. I highly recommend using the services of the GG Insurance.
Suite 793, Lloyd’s of London, 1 Lime Street, London, EC3M 7HA, , GB
http://www.gginsurance.net
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