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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.
Reviews 751
cperez
Sep 23,2023Your customer service was very helpful. However, just recently, My delivery date was changed from 9/28-10/5. I had to rearrange my time off because I was told 9/28/23. Aso, very disappointed I was charge for delivery. After spending over $9000.00, this is something a manager could have just thrown in.v b
Barbara Gatherer
Sep 21,2023When I saw the chair on the site I noticed a small sentence below stating “make an offer”. I called the company in Los Angeles and asked if people really do this. He said yes. I asked do they get their offer. He said yes, sometimes. Takes two or three days for an answer. My husband passed away two years ago and I’m relocating from Nebraska to California to live with my granddaughter. I’m 88 years old and trying to budget my money. Lo and behold, I got the lower price plus a nice note acknowledging my loss. What a gracious company. Waiting for my recliner. Thank you for your kindness🥰
Maria McKellips
Sep 19,2023John Richard brass marble table was damaged in delivery: due today 9/18. I was emailed today 9-18 a new table will arrive in 4 weeks! Very disappointing. Oct. 24th! Very late.
Alice
Sep 15,2023I had a problem with an order so I canceled it. A supervisor called to see if he could solve my issues that caused me to cancel. He found a solution so I reinstated the order. All very professional. I was very impressed.
Pooja Dewan Gulati
Sep 08,2023Hi, I received my order in a damaged condition. And when I filed a claim form I was told a third party would help repair it. However I was refused any financial compensation. Why should I pay the full amount for a piece that has a dent? I am accepting the repair provided you offer me a discount because this is a damaged item
Karin
Sep 08,2023Nelli was amazing and so helpful and brought the entire process
Larry Wiese
Sep 06,2023Good selection, great, easy to navigate website. So far so good.
DAVID
Sep 06,2023Emailed them about delivery options... Never heard back after 3 weeks. read other reviews and have decided that I was fortunate to not hear from them.
Melissa Arbiter
Sep 02,2023Wrong product delivered
Mr. VINOD MUGER
Sep 02,2023Not good. Didn’t have availability and shipping confirmed date until payment made!!!
Ambreen adeel
Sep 01,2023Very good company always accept my offer price, thts the way of doing business and make happy to your customer, will buy again n again, love their furniture
Maria Quimpo Quimpo
Aug 29,2023I placed a bid online for a piece of furniture I have been looking at for 3 years. The response to the bid was immediate. The customer service rep assigned to me (Nelli) was very professional and pleasant and worked extremely hard to get me as close to my budget as possible. I appreciate all her efforts and coordination with management who also accommodated my requests and concerns. GRAYSON FURNITURE absolutely delivered on their promise of treating their customer with respect, honoring available price matching and doing their best for every customer. I was very intimidated to look into a furniture shop in Beverly Hills .. I am from the Inland Empire. But i felt that I was treated like one of the locals — with dignity and respect. Thank you Nelli and Daniel!!!!
Kim T
Aug 29,2023I like the website and product offerings. I didn't like that I got all these emails that said 10% or 15% off then the codes didn't work.
Alice
Aug 28,2023Beautiful candle holders that arrived well packaged and much sooner than I expected!
Joe K.
Aug 22,2023Personalized customer service!! Nellie was fantastic. She took my initial call and then called me back later that day with answers and solutions to my inquiry. The Shipping department also was above and beyond finding a needed item to include in my order.
Laura M
Aug 22,2023Quick response to my questions about purchasing a product and was able to complete my order. The staff person was kind and helpful.
Paul Denicola
Aug 20,2023I only gave 3 stars because when I called to place my order I was on hold for over 10 minutes for three separate attempts. One time I waited and was told the call was being dropped for whatever reason the robot said. I finally was able to place my order with someone online through a message who asked for My phone number and called me back. Seems like you’re very understaffed. You almost lost my sale. Otherwise my last order was a stunning/expensive coffee free table. You do have great products at reasonable pricing
Liz Stafford
Aug 19,2023This is one of my dream pieces of furniture! Nelly made it a great experience! From start to finish she called me back and we made it happen!
Lisa Staley
Aug 18,2023I feel that great in your company at this point in time of the little premature. I know nothing about your bus bar. However, I did get a sample of the wood which was very prompt
265 South La Cienega Boulevard, 90211, Beverly Hills, US
http://graysonliving.com
Caroline Wells
Sep 24,2023Prices are reasonable