Grayson Living

4.0 (751 Reviews)

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Grayson Living is the best place to shop for luxury home furnishings online, hand picked and curated for you. Based in world renowned Beverly Hills, Grayson Living has access to an unprecedented selection of the most desired home brands in the world.

Reviews 751

4.0

Out of 5.0

DEAN NANCE

Mar 21,2023

Great price compared to other sites and no charge for quick shipment!

Roger Ferris

Mar 18,2023

Customer service provided by Faith was beyond exceptional. And Grayson's prices were the best we could find online. In January 2022, we wanted to place a substantial (nearly $7,000) order for Copeland furniture using the Make Offer option on Grayson's website (Copeland is excluded from Grayson's standard discount promotions, which was 10% at that time). We asked for a 5% discount but Grayson responded by offering us a 10% discount instead! Who does that?!!! Unfortunately, in August 2022, 3 items arrived direct from Copeland damaged. We filed a claim with Grayson, accompanied by many photos as requested. Faith, in Customer Service, handled our claim efficiently and to our full satisfaction, ordering replacements for 2 pieces that were damaged beyond repair and giving us a reasonable discount on another item that suffered minimally visible damage. The replacements arrived in perfect condition. In a separate order in 2022, we purchased a Copeland table. When the piece was delivered, we were unhappy with the appearance of some of the pieces of cherry wood Copeland selected for the table top. Faith attempted to get Copeland to replace the top but Copeland refused. So, Faith offered to order a new top from Copeland (and a slightly larger size that actually worked better for us) for a very minimal price, with Grayson's customary free shipping. The new top was much more attractive than the original, so we wound up better off with the larger table for a minimal upcharge. Congrats to Faith and Grayson for turning an unsatisfactory experience into an overall positive result. We would definitely order from Grayson again.

Jim Patrick

Mar 17,2023

Easy Fast transation

Seema

Mar 17,2023

Garbage. DO NOT order. DO a google search and find a reputable company like Wayfair to order from. My furniture stated 2-3 weeks shipping BEFORE I ordered. 2 months later, still not shipped from the warehouse. The customer service rep, Wendy got even more confused and delayed my shipment. It arrived damaged. I requested the refund 5x!! What kind of trashy company is this??? Seriously, save yourself the time and money.

PM

Mar 14,2023

Excellent product pictures. The product pictures gave multiple angles and were extremely important in making the final buy decision. We could tell from the images that the product was well engineered and fit our needs.

Cecil Mathew

Mar 10,2023

Timely and prompt responses on my inquiries which matters to me.

Nancy Hardin

Mar 10,2023

Fast and easy check out!

Douglas Rice

Mar 04,2023

Communication about my order is excellent!

Jan Betten

Mar 04,2023

Your company helped me replace 4 elevator lobbies that were flood due to hurricane Ian. So glad I found your website on line.

Virginia

Mar 04,2023

Mora was very helpful and courteous!

robert swanson

Mar 02,2023

great company

Sandra

Feb 28,2023

Excellent Customer Service!! Thank you!

Meg Bowe

Feb 28,2023

Great service with salesmen that accommodate your request to ensure satisfaction.

Leslie Villarreal

Feb 26,2023

The customer service person was very helpful. I had never bought from this company before she explained everything well to my satisfaction

Janice Sguardo

Feb 22,2023

I love the great communication and the wonderful prices!

Lorenzo Gentile

Feb 15,2023

I needed a designer table. I liked Table Dark Espresso. By the way this table was 15% off. I ordered it. Delivery arrived 3 days later. I assembled it without any problems, there was an instruction, but I didn't need it. This table fits perfectly into the interior.