Greenfield Collection

4.5 (492 Reviews)

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Our goal is to offer our customers an unprecedented choice of high quality wicker baskets, backpacks and related products with 24 hour dispatch, low cost delivery and unbeatable prices.

Reviews 492

4.5

Out of 5.0

mohsen vardanjani

Apr 13,2023

I planned to buy some gift for some friends berthday party, I bought some items from green field collection. Unfortunately I received damaged item, I explained with email to the costumer services immediately, but after one week there is not responding at all. Price it doesn't matter but it's really shameful.

Mrs Gwenda Caroli

Apr 12,2023

I was so pleased to find the wine cool bag on this website. It came promptly and was exactly as described. A very positive experience.

Herby S

Mar 31,2023

Prompt delivery. Great

REBECCA GRACE

Mar 23,2023

Really terrible customer service. No response from Greenfield after several emails. I ended up phoning them as no one responded to me. The delivery company auto selected the wrong address and when I realised what had happened I contacted Greenfield straight away to rearrange the delivery (before it was dispatched)- no response. Now we don't have a picnic backpack for this weekend and my children are thoroughly disappointed.

Lorna

Mar 21,2023

I found the chairs I was looking for at a great price. The website was easy to navigate and the checkout smooth. Delivery was quick and as it was DPD, I was assured that the delivery service would be good too. I would use Greenfield again

Susan Baldwin

Mar 21,2023

Fast delivery,perfect size for us two in the car when travelling and seems very sturdy! Our tall flask just fits in! And looks very stylish!

David Thomas

Mar 21,2023

Easily fits 2 bottles of wine. Good quality fabric. Wine glasses are ok but will be replacing with 2 glass ones.

Diana Geraghty

Mar 17,2023

Good product quick delivery

Micmac

Mar 15,2023

Very good customer service and speedy delivery

Mrs C Dark

Mar 12,2023

Excellent quality product, exactly what we were looking for. Good service, order arrived on time.

MB

Mar 11,2023

ordered a flask as a replacement for our flask and mug picnick set, original order arrived very quickly but unfornately was damaged (dented lid and base). Customer service were very good and sent a replacement flask, however, once again the flask was damaged (dented lid). informed customer service but still awaiting a resolution.

Steve Cracknell

Mar 10,2023

Very fast delivery, within 2 days, and on the occasion I needed to contact Greenfield, the customer service and follow up was excellent. And the item I purchased was 15% cheaper than the same item on Amazon.

Mrs D Bull

Mar 09,2023

Great efficient service & the quality of the picnic rucksack I purchased was exceptional.Would definitely order from them again.

Jac

Mar 08,2023

Quality products, lots of choice and super fast delivery!!! I've ordered twice now and will certainly be back. Brilliant!! Couldn't ask for better. Thank you

Peter W

Mar 07,2023

Great product and fast delivery . Paid for express delivery and needed next day as needed the product for a trip I had planned . Unfortunately one of the products arrived cracked and I emailed the customer services address . Didn’t receive any response or acknowledgment to either email so I called the customer service number . It appears this has been outsourced to a ZENDESK EMAIL amd they hadn’t received the emails I sent apparently. It took a while to resolve the issue on the call due to communication challenges but eventually resolved and replacement product received next day ! All good other than the customer service helpline and email and aftercare ! My initial contact with the company without speaking to the help desk was amazing when a charming young man rang me back in response to my questions : that’s why I bought the product . Difference between chalk and cheese experiences !