Everything I've bought from HAYO'U has been lifechanging! I now gua sha every night - and everyone comments on my how good my skin looks! I'm now onto the body sculptor too and couldn't manage life without them!
Some products are fine but others are plain silly. Avoid the bulky but fragile Body Sculptor - an expensive and poorly designed gadget. I used it only for 2 weeks before it broke into pieces after falling on a soft (!) floor surface (not tile or wood!!). Since it is supposed to be used with oil of course it gets very slippery and the design is not ergonomic. £80 wasted. Customer service unwilling to replace or give even partial refund.
Meh. Took weeks to arrive. The body oil is very small and badly designed (pretty glass bottle but with a squeeze cap — doesn’t work w glass, kind of absurd). I don’t like the smell. It’s too too, like a geisha squeaking without oxygen. As for the stone gizmo — nice, cool heavy stone thing to rake your body with but… and? My bad. I bought the advertising I guess.
I purchased an item sold to resolve an ailment, it caused a new health issue. I asked for advice, was given some but overall told it must be a 'me' problem, zero accountability. I now have two health issues and Hayo'u refuse to help further and refunded £11 for the product in question. The customer service rep was unkind, belittling, very argumentative and used classic gaslighting techniques to try and make me quiet. i was incredibly disappointed and upset by the whole experience and plan to seek external advice.
Ordered a specific brand colloidal gold as my partner had a bottle - the contents dark red distinctive taste. Hayo’u have this exact one on their website so I ordered it - I was sent another one liquid lighter in colour tastes nothing like other one - I emailed they ignored my email - so let’s just say they don’t send you what you order absolute JOKE!
The products truly are amazing, I’ve done lots of research and found the oils, foot lotion and body wash are exceptionally high grade pure ingredients. The face brush leaves skin so soft to apply foundation to. I really am blown away with their products.
A beautiful collection of ethically-sourced wellness tools and informative tutorials to go along with them! I love this brand!
As a sufferer of rosacea for many years, I have tried innumerable products but nothing, absolutely nothing, improved my skin until I started using the Hayo’u jade restorer. The practice is so calming, the oil doesn’t irritate (which I have to say I thought it would) and the quality of the products is first class. I am a complete convert. Thank you to the Hayo’u team for transforming my skin.
Excellent customer service and first-class products.
I like the products - I’ve bought the jade facial gua aha, jade comb, facial oil and the body tapper. The tools are good and it’s nice to get a bit of self-care time through the busy day (I keep them on my working from home desk and try to use it frequently). The body tapper is especially nice and really good at awakening the senses, I use it a lot around my shoulders to relieve tension from sitting at a desk too much. The products are expensive but there is practically always a sale on. One star removed because I have noticed that the quality of the tools over the years has definitely changed - I bought a jade gua sha about 5 or so years ago and bought another one recently so I could use one in each hand and the new one is considerably thinner, not as smooth and generally doesn’t have quite the same pleasurable feeling. Still nice to use and unless you had two that are different you’d never notice of course, but it’s a shame that it’s not the same standard (I ended up looking for a resell on eBay and got another one that must be years old and it’s thicker like my original one).
I have been using the Rose Quartz Beauty Restorer for the last 3 months and I absolutely cannot explain how amazing my skin looks and feels. I have had so many compliments! I love the cooling sensation on my skin and I couldn’t go a day without it. I love that the Gua Sha Tools are 100% natural and each one looks different, makes them unique.
Just received my products and I'm in love! The jade tools have such beautiful patterns on them and the quality is nothing like the cheap ones I have. I definitely recommend their tools.
I received the tapper tool which is beautifully made and presented. I also received the gua sha rose quartz tool, all just a few weeks ago. However the gua sha fell on the bathroom floor and smashed to pieces, so I have not really been able to get the best use or benefit. This is an expensive tool but very fragile, easily broken if it falls on a hard surface.
All the tools are the best quality. They are also ethically sourced and made. The oils, shower oil, candle and diffuser all smell divine and are also to quality💕💕
I ordered the tapping sticks from Hayo'u Method on a Friday evening and they arrived Monday, undamaged and well packaged. So quick and amazing quality. You can trust Katie and her company for a trust product, courier service when ordering Happy customer
Very good service . My only fault and its a small thing the delivery time wish it could be quicker . The products are very good and I love the body oil so I have now bought the face oil aswell.
These tools are so beautiful and I am very proud to be a retailer here in Ontario Canada. Customer service, shipping times and product performance are all over the top. Thank you for the early delivery. Donna Georgian Glow Thornbury On Canada
I believe wholeheartedly in the Hayo’u Method. Katie and her whole team have changed my life
Love my mineral wash. Came within 2 days of ordering
Rebecca
Apr 15,2025I've had great customer service from Hayo'u, and have bought numerous items which I use all the time. My good friend has had incredible results on her legs with the Body Sculptor, but now Hayo'u have brought out the ceramic chisel tool I'm going to get that one instead! Love the stuff Katie puts on social media.