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Reviews 25
Helen O'Brien
Sep 16,2024I placed an order with this company 6 weeks ago and I have had no response from them. They have taken my money, however their telephone number is constantly engaged and they do not reply to emails. Fake company I think!!!!!
Dee L
Aug 28,2023Lovely ring - better than in the picture. Took a little while to arrive, but was not disappointed when it arrived
Ben Blay
Jul 18,2023The customer service is amazing. KT kept me updated and kept my mind at ease throughout the process. And to top it off my ring is perfect!
Gemma Maitland
Jun 14,2023I would highly recommend HIZ Jewellery. I bought a ring from this company, at the time, the ring fitted him but after a few months it didn’t , it was too small ! I contacted them directly and they managed to give me another ring which now fits. Not only is it a lovely ring but the service I received throughout, was amazing!
Satty
Feb 10,2023Excellent communication throughout with KT. Really happy with the quality of the Beresford ring. Thank you!
Mark Boyle
Dec 15,2022Great ring and very easy service. KT great with any communication.
Adam Smith
Aug 24,2022Great service. Very quick and they were able to make the ring to my exact specifications. Would happily use them HIZ again!
Susan
Aug 02,2022Fantastic service. Quality jewellery.
Awosope
Jul 16,2022What an amazing customer service! We were not left in the dark but they communicated with us throughout the whole process. My fiancé really liked the ring - he can’t wait to wear it, he was so pleased with it.
Becky
Jul 15,2022Absolutely fantastic from start to finish. The ring came and was to small our weddding was only a couple of weeks away and the team there did what they could to make sure we got the ring back before the wedding. We communicated every other day with updates and responded within minute with any questions. Would definitely recommend and will be ordering from here again.i would give it more than 5 stars if I could. Thank you!!
Josh Domfeh
Jul 11,2022My partner bought me the Ezra ring for our wedding and I must say, I’ve never been happier with a ring before! It is very quality and it fits on my finger perfectly. I have worn the ring now for about a month and no signs of wear and tear so far. Kate from Hiz customer service was amazing and very helpful. I would definitely recommend these rings!
Steve Murdoch
Jul 01,2022Outstanding customer service and product I would highly recommend their services
Customer
Jun 30,2022I chose the Cornwall ring. It’s a flat court ring (lightweight). The 9 carat gold looks great. I prefer the lighter colour. The Zirconium inlay adds some extra class. I like this ring a lot. It looks contemporary and fits perfectly. It’s comfortable and easy to get on and off, and arrived in good time.
Mohamed Atti
Jun 07,2022Great product, customer support, service recovery, and most important great communication and product quality and tailor made to my request with great prices!! Special thanks to KT who was in contact with me throughout!!
Dale
Jun 02,2022Great ring, great service, will 100% use again! Can't wait for my wedding day so I can pop Rufus on my finger for good!
Brenda Woodcock
Jun 02,2022Ring is beautiful and service was excellent
Hollie Briggs
Jun 02,2022Couldn't be more helpful! The ring is beautiful and great quality. They went out of there way to make sure I received it before our wedding. Would definitely recommend.
Dale Leeming
May 28,2022I ordered Rufus for my wedding ring. Classy and understated. Great communication from the team and delivered exactly on time. Can't ask for more. Just a shame I have to wait until August to wear it! Cheers, Hiz team!
Andrew Lindsay
May 27,2022Made to order, great quality, came exactly when said it would, with personal updates on progress. Very chuffed with ring.
Lee Butler
Oct 18,2024Previously used and product received. Discounts applied. No reason to doubt them (over a year ago) Ordered another recently. Now in the process of claiming money back. No product. No response. Do not use