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Removals company for house moving, office relocations, piano moving, packing, storage, deliveries, collections and van self drive hire in Birmingham, West Midlands
Reviews 34
Katie King
Jan 22,2025I concur with other negative reviews. I imagine they are fine if you are moving a very short distance. I was moving from one furnished apartment to another from Solihull to Wandsworth. The driver arrived 40 minutes late and took 8 hours to deliver the contents of 1 x 400sqft apartment 100 miles. Contested this with the driver who I had to chase repeatedly throughout the day with a lack of communication. I contested the invoice and was told 'tough'. They put the reasoning down to sickness and that they sought an alternative driver. Then the excuse was 'traffic' (in the time it took me to do the journey twice my items still weren't delivered). Wasn't happy at all with how this was all handled, I would seek an alternative and save your money for a company that values customer service - avoid.
Millie
Dec 19,2024Needed to move in a hurry, and they delivered! The team worked quickly without cutting corners. Very reliable and professional service.
Matthew Rivera
Dec 16,2024Their van self-drive hire was exactly what we needed. The price was fair, and the service was seamless. Great for anyone needing a DIY move.
Addison Hughes
Dec 11,2024From packing to moving, the team was excellent. They handled every item with care and ensured everything was delivered safely. Truly a great experience!
Sergio Barry
Nov 18,2024First time shopping here, received fantastic customer service. Spoilt for choice on anything you need, high quality products and they're even offering to swap bags of Royal Canin dog food for FREE bags of quality dog food.
Silva Fountain
Aug 19,2024Fantastic, reliable and fast service! We moved from Birmingham to Fulham today and the 2x guys who helped us were incredible. They worked fast. They arrived 10 minutes early. They had a great attitude. They worked carefully and did not break anything.
Andrew Killeen
Mar 28,2024See my reviews below: IMG Group has responded saying I should contact them privately. I have sent them any number of emails,to which they never respond, because they owe me money. I had to take them to court because their service was so terrible, and won the case. But now they won't pay up- not one penny in 14 months. If they ever responded to an email we wouldn't be in this situation. But now they're posting fake reviews to try to repair the reputational damage, instead of just complying with the court order.
Sue Case
Sep 12,2023IMG Removals was great. They were easy to communicate with, arrived exactly when they said they would, were faster than estimated, and very professional. The price came in under the estimate. No complaints and would highly recommend.
Freddie Faulkner
Jun 19,2023They are very efficient and such nice gentlemen. Our company and my family and friends have used them several times and we probably will again. Very convenient and very good price. I didn’t even need to be at home as long as somebody opened the door. I Would use them again and will recommend to anyone I know!
ameena rawat
Jun 03,2023Whole sale was excellent.. Polite decent salesman
Nova
Feb 23,2023IMG Removals was amazing, the team were very professional and quick. Mish went above and beyond in helping me and I would recommend them to anyone, the only company I’m working with when moving anywhere.
Mohammed
Feb 22,2023Great service they was really helpful especially George and Phillip they also helped me fit the washing machine I would definitely recommend them to anybody 👍👍👍
Phill
Feb 03,2023I used this company to move and i had the best experience, completely helped me from day of quote to day we moved. Office staff very friendly and helped sort out any questions i had, and the moving team was brilliant couldn't of asked for a better service highly recommend
Marius Toader
Jan 10,2023I moved from London to Birmingham the team was very poilte they came on time and there price was very reasonable would recommed to everyone
J.g
Jan 10,2023Moved a 3 bed house from Erdington to Erdington came on time and very professional would recommend
Francisco Inocentes
Oct 01,2022This company will have you pay for a moving that you wont see ever again. They will block your numbers, take your money and keep your stuff. Straight up scam.
Sam Williams
Jan 11,2021Fantastic service, quick and efficient. The guys are friendly and professional even dismantled and put my furniture back together again. I would highly recommend.
Joseph Dempster
Feb 11,2020Excellent service
Anjula Devi
Jan 22,2019Very efficient and friendly
C1, Seedbed Centre, B7 4NT, Birmingham, GB
https://www.vanremovals.co.uk/
Val Spica
Feb 12,2025Terrible Experience – Damaged, Stolen, and Lost Items! If I could give zero stars, I would. This was hands down the worst moving experience I’ve ever had. Not only did they break several items due to careless handling, but they also left belongings on the road, "lost" furniture, and some of our stuff! Boxes arrived damaged, some completely missing, and a few pieces of furniture mysteriously disappeared. When we tried to address these issues, the company was completely unhelpful and dismissive. Moving is already stressful enough—do yourself a favour and avoid this company at all costs!