Excellent service and timely feedback and response.
Excellent service!!. We are receiving regular feedback and updates from Dirk and Melissa. Moving our portfolio from the current broker has been smooth and without any glitches.
So thorough and sweet, explains in layman's term so you understand.
I responded to an online advertisement and my experience with the Invest Online Team was great. I received honest and open advice from Sam Bailey and during my transfer process I was informed of the progress all the way. I had many questions about possible solutions and Sam provided timeous and satisfactory answers. This was my best experience with a financial services advisory firm to date. I can definetly recommend Invest Online
I was very impressed with the speedy reply and action from Natasha after my request for the withdrawal - she did everything online and no paperwork or any action was needed from my side - thank you for the awesome service you have given me during my years of investment with Allan Gray, much appreciated.
I visited the online site and applied. I then received a mail from Drik and he was very help full and all was sorted quick. All my questions was answered quickly to my satisfaction.
Service and information was prompt and honest. Usually one has to make certain commitments before getting a full report and breakdown sheet with recommendations on investment advice. Would recommend to include 'Investonline' for anyone looking for investment advice.
My experience with Investonline via Freedom has been good. He called to find out my needs and provide information on the options available. I found him to be professional and knowledgeable with regards to the products and services, also willing to assist with questions and concerns. Overall, great experience.
From the minute I started investing through Investonline 12 years ago I have only ever received first class service. Advice is clear and, to date, reaped rewards. All the consultants I have ever dealt with have been friendly, helpful and efficient. Requests are dealt with promptly and my most recent experience with Natasha has been excellent on all levels.
Service is without doubt the best that you could ask for. Most helpful and obliging always.
I changed my financial adviser in the year of my retirement (although I continued to work on contract for another 16 months) and am very satisfied with the service I received (and still receives) from Investonline - I appreciate the respect and personal touch
Stuart is knowledgeable and takes time to understand the client's individual financial situation and needs. He is reliable and follows up on actions as committed. He is able to answer questions and offer advice and suggestions for the client's consideration, but allows the client to be the decision maker.
My rating is based on my experience when communicating with Jannie or the team. So far Jannie has been very helpful with putting together an investment portfolio for both my wife I. I feel comfortable dealing with Jannie.
Have dealt with Geran for a coupe of years. He has always been very helpful and advised us for our best interests.
Jannie does a great job by contacting me quarterly. I feel secure with my investment in the hands of Investonline. Thank you!
Stuart is always available, timeous with replies to queries via e-mails, will call in need and gives guidance and insight when requested.
The fact that Stuart contact us on a regular basis to discuss our investment portfolio is not only informative but also very comforting espescialy during this volatile market conditions worldwide. Service is excellent and latest investment strategies are well communicated and explained. Effective feedback and assistance when needed. Customer service is excellent and calls are answered immediately by a friendly, professional person . The availability of professional's in the world of investing is just one click away. Clients are treated with respect no matter the size of one's portfolio.
Very friendly and helpful with lots of knowledge,was very happy with the service,thanks
I would like to thank the Investonline team for a stunning work they do. I was helped by Garen Niemand and Pinky. Gaten explained everything I needed to know. All the people who interacted with me were friendly and helpful. I really don't regret having Garen as my financial advisor. I appreciate the guidance they give to me.
Sonia Johnston
Sep 20,2024Moving our investments from various portfolios to Investonline was the best financial decision we ever made. This culminated in a comfortable retirement just 2 months ago. Thank you Jannie Smit, your invaluable guidance and ongoing advice has made retirement stress and worry free.