Excellent service phoned to ensure I had ordered correct size and fast delivery. Couldn't ask for more
Great value, very quick delivery, Many thanks
Good communications with with this company. Very pleased with both company and product. Would happily recommend.
Excellent service
Very helpful (specifically Mario in my case). Went to great lengths to help me get the right equipment (I ordered the wrong bit first) and independently set me n the right path. Couldn't recommend them highly enough.
Ordered item on 21st December, only informed today - 9th January- that they didn't actually have the item and they are refunding my money. Terrible customer service, I had to chase them for an update, shouldn't be advertising products they don't have and made no effort to get the item back in stock. Meanwhile they have been chasing me with automated emails asking me to review my experience!! Well it was awful, careful what you wish for, I'd avoid this company, clearly a tin pot outfit.
I recently purchased the cooking system along with the Half Moon Cast Iron Plate for my 16-inch kamado barbecue, and I couldn't be more pleased with my experience. From start to finish, Kamado King has proven to be a top-notch provider. Thank you!
Everything was seemless. Communication was good !!
Fantastic customer service and very fast delivery. Would definitely recommend. Also stock items for my kamado that I couldn’t find elsewhere.
Ordered the rotisserie and once again outstanding quality and service. Thank you.
Quick delivery and excellent bbq
Great bbq delivered quickly.
Excellent product at great price and prompt and personalised delivery. Care taken to make sure the part ordered was the correct one.
It’s a shame that this isn’t a 5 star. Ordering was easy and email received to confirm. Got a phone call to state delivery date and time. The grill arrived very quickly well packaged and in great order. We had ordered a package which included pizza stone, heat deflector and protective cover. Sadly the heat defector and cover were missing which we had to phone up to get them sent on. They arrived within a couple of days. When reading other reviews it would appear the missing cover is a regular issue. Perhaps the systems need reviewing to ensure these errors don’t continue.
Spares are really difficult to get for these types of bbq, but this shop stocks a fantastic selection of goods and I was able to buy a replacement part for my bbq, which is brilliant, as my family and I love our bbq. Mario provided an excellent product, & service. It really couldn’t have been better, I would highly recommend Mario to all. He provides excellent product knowledge combined with a superb personal service, and the quality of goods supplied is A1****** Thanks Mario.
Thanks , nice quality, quick delivery
Good advice over phone
Second time I've used them due to upgrading my komado and good quality and great service yet again..
Ordered a Kamado bbq excellent customer service. Called to double check the colour, they were super helpful reassured me and said they would double check before sending it out. Then got a phone call asking what day was best and they delivered it to fit my schedule. Was delivered within 6 days of ordering would have been sooner but had a bank holiday Monday
Simmer
Aug 29,2024Amazing customer service and communication.