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Reviews 133
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Feb 27,2025I recently had my boiler fixed, and I couldn't be more pleased with the service I received! From the moment I called, the team was incredibly responsive and professional. They scheduled an appointment quickly, which was a relief as I had been dealing with rubbish heating for weeks. When the technician arrived, he was polite and well-prepared. He thoroughly assessed the situation, explained the issues in a way that was easy to understand, and presented me with a clear plan of action. I appreciated how he took the time to answer all my questions and ensured I was comfortable with the process before moving forward. The repair itself was done efficiently and effectively. The technician worked diligently and even took the time to clean up after the job was done. My boiler is now running smoothly, and my home is warm again! What stood out the most was the level of customer care. It’s rare to find such dedicated service these days. I now have peace of mind knowing my boiler is in top shape, and I have a reliable company to call if I ever need assistance in the future. I highly recommend this company for anyone needing boiler repairs. Their professionalism, expertise, and commitment to customer satisfaction deserve all five stars! Thank you for restoring comfort to my home!
Luke Burdon
Feb 27,2025Was really quick to come out and complete the job
Joseph Cox
Feb 27,2025I rang Lewken in a bit of a panic due to my boiler breaking down and having a family with three young children and no heating or hot water I needed this sorting ASAP! I spoke with Jamie on the phone and explained my situation and he managed to get out to see me on the same day, unfortunately gave me the bad news I needed a new one but the service was amazing. I paid my deposit and by the next day I had an engineer at my house installing a new boiler and by the time I was home from work we had heating and hot water again! No mess left in the house and the engineers were very pleasant evening when my children kept asking them what they were doing! We had a Hive thermostat fitted and their engineer stayed and showed my partner how it all worked and just showed very thorough workmanship. Really impressive! Lyndsey was really helpful after and made sure we were happy with the install and I couldn't be happier, would recommend them to anyone!
Matty Wedge
Feb 27,2025What can I say…. Jamie and his team was excellent very professional clean and tidy excellent customer service…. We had a boiler installation done I would highly recommend Jamie and his team all day long… thank you for a wonderful job…
Gary Bicker
Feb 27,2025After Jamie came round to my home when I was on the market looking for a new boiler Jamie responded very quickly and was very professionally and on time. I would highly recommend Jamie and his company as the new boiler was fitted on the arranged date once again his lads were on time and respected my home by keeping it clean and tidy would highly recommend.
Madeleine Dray
Feb 27,2025Spoke to Jamie over the phone, in need of a new boiler, took me through the process smoothly and wow, what a job lewken have done, also cannot argue for value for money what so ever, would like to thank the whole lewken team for what they have done and I will definitely be back when I need any future work done!
Maggie
Feb 27,2025I was so please with this company but they attached a wrong component'; they were difficult to contact and although we are elderly the company refused to help us. Their engineer said it was the wrong time switch for the boiler, there was no attempt to replace it. Exhausted by our efforts we now can't time our heating and have to do it manually. Good fitters poor after care
Carole Smith
Jan 17,2025After a bit of a bumpy start as the engineer had a family crisis so started a day late,would have appreciated a call earlier in the morning but I had to ring however after that they were excellent,Lyndsey was happy to liaise with the tenants which made life a lot more simple,the job was done quickly and efficiently very pleased and cheaper than our normal heating company
Charlene
Dec 24,2024Highly recommend. I had no boiler and Jamie sent Nick out on Xmas eve to install a new one. Thanks to them I will be warm this Xmas. Can’t thank them enough :)
John
Dec 19,2024First class service from start to finish at a competitive price. Would thoroughly recommend.
Ismot Kabir
Dec 07,2024Our family friend Mrs. Sulekha Dey was very upset with her suddend boiler breakdown. Lewken Plumbing rescued her by a prompt survey with urgent commissioning on her desired day (Saturday). They are skilled professionals, doing their job at highest standard. I always recommend them.
Conrad Stevens
Dec 03,2024Great company had new boiler fitted in a day, nice friendly installer and fantastic service from start to finish,would highly recommend them.
Christian R
Nov 28,2024Great experience from beginning to end. Our boiler broke in our property just after we moved in. The team quoted effectively and with very clear communication throughout. We were given a very quick turnaround and on installation day, the installation team were courteous, polite and quick. I wouldn't hesitate to recommend Lewken.
JackieJones
Nov 27,2024Absolutely first class Had a new boiler fitted Monday so professional friendly very clean removed old boiler rubbish Throughly recommend these guys Brilliant Service from start to finish Completely trustworthy
Sandra Sadler
Nov 22,2024The engineer came and fitted a new boiler for me today arrived nice and early very polite so very pleased with new boiler and he took time to explain about the boiler and absolutely no mess thankyou very much sandra Sadler
Paul Kelleher
Nov 22,2024I needed work done on a communal heating system in a block of flats. Jamie’s quote was a lot less than half the price of the Managing Agent’s contractors. I then found out that I had to supply a Method Statement, Risk Assessment and all their insurance details to this agent. I was surprised to find that Lewken provided this and Kevin, in admin, emailed it without any fuss. Lewken were understanding when this agent cancelled access to the boiler room the day before they were first booked in. They got access today. Gary and Tiler came at 8am and fitted new copper pipes to the old steel pipework, allowing me install radiators and prepare my plumbing for my new kitchen and bathroom. They finish tomorrow, but I had to write this today. Amazing work!! around a lot of returns in this old art deco building. The boys didn’t stop until after 5pm, and left the place spotless. Jamie even rang to check that I was happy with the progress. Top Drawer! I’m so happy with the entire team. Thanks Lads : )
Laurence
Nov 21,2024Had a new boiler supplied and fitted by Lewken Plumbing and Heating today, the workmanship is of high standard, very professional throughout and extremely polite. Thank you so much for your services.
Alison Waters
Nov 16,2024I messaged Jamie early on Saturday morning as my water pressure had dropped and the boiler wouldn’t fire, meaning I had no heating. Within half an hour he came round, diagnosed and fixed the problem for me. I would totally recommend Jamie, he is reliable, trustworthy and provides a brilliant customer service ⭐️⭐️⭐️⭐️⭐️
Sabeena
Nov 01,2024Overall a great experience. Minimal disruption and super quick boiler and radiator replacement. Less than two days! A friendly and polite team thank you Jamie, Gary and your other colleague (sorry don't know his name). Would definitely recommend.
1A Bluebell Road, Kingsnorth, Ashford, TN23 3NW, Kent, GB
http://lewken.co.uk
Joe Maher
Feb 27,2025Many thanks to Lewken Plumbing for the new combo boiler. A professional service throughout! From the initial phone call with the office to the 2 lads who carried out the installation (Gary and Tyler.) I would highly recommend this company and will use them.