Ordered a step ladder payment was took and later received an email telling me my order wasn't in stock. Now I have to wait until I receive my refund to order somewhere else
Lightening fast
When I had a problem help was available
Decent site you found what I needed but big surprised to be charged £21 for postage and couldn’t find anyway of changing at checkout stage. Just seems £21 bit excessive for postage !
Great service, including helpful staff, and prompt delivery.
Website was very easy to navigate, found what I was looking for easily and payment went through. Email arrived shortly after with invoice for my records. Item was delivered very fast.
Easy to use website. Ordering the item I wanted was quick and easy.
Excellent service
Great company to deal with.
Great service, fast response
Top quality I’m very pleased with it
Very good customer service. Quick delivery and well informed.
Ordering the course and signing on to do it was easy. The course itself was easy to use
Helpful fvjjjj
Just made my first order from your website and I must say I had no trouble at all the specifications were there for the particular winch and prior to that was given all information from a nice chap via email. I will be happy to leave another review once my winch arrives. Daniel Blake Scarborough.
Very happy with product
If I could, it would be a minus 1 star. I tried to purchase a tool to remove bricks from our newly laid drive from them and I was told it was out of stock and would not be in for several months even though they would have taken my money and held onto it for several months. They then advised me on another one which I purchased trusting that it was the right tool. It arrived just in time for the builder to use but it was not usable or suitable. So when I raised this they decided to send me the instructions, but it was too late as the builder had to smash out the brick as the tool was not usable or suitable. When I asked could we return it we were told that we had to pay for the return as well as £15 plus VAT for the restock. RESTOCK REALLY???? What I don't understand is why should we pay for the restock when it was them that told us that it was this product that we needed to find that it was not usable or suitable. AVOID THIS COMPANY. THEY NEED TO BE TRAINED IN CUSTOMER SERVICE AND SUPPORT AS WELL AS UNDERSTANDING A CUSTOMERS REQUIREMENTS RATHER THEN JUST PALMING YOU OFF WITH SOMETHING NOT SUITABLE.
Polite , knowledgeable and professional assistant made the purchase easy
Easy to navigate website found just what i was looking for at a great price
Victoria
Jan 28,2025Quick and Easy! I made a custom order, and the process was extremely simple and the team were very helpful.