To leave a review you need to be logged in
We sell locally sourced, ready to burn firewood at great prices. From Yorkshire, where warmth is important.
Reviews 117
Maggie Levine
Mar 27,2024Competitive prices for local customers. It was useful to have a text message telling us when the delivery would be, so we could move our car. Delivery was within a week of ordering.
William Lupton
Feb 28,2024Great logs that burn well and excellent service - as always.
Jacques Smith
Feb 21,2024failed to deliver on the date they notified
Richard Bates
Feb 14,2024Excellent product and the delivery driver couldn't do enough to get the logs to the log store. Highly recommended
Jacqueline Sayle
Feb 01,2024Logwise are very professional in handling their orders. Deliver service is very fast, even in the busier times if the year. Logs arrive bone dry and burn evenly giving out a good slow heat, if stored and burned correctly. Prices are very competitive. Online ordering is very easy, but you can reach a human if you have any issues. Highly recommend them.
Anthony Solan
Jan 31,2024Very happy with the service, driver always pleasant and helpful. The only improvement I'd suggest is perhaps giving an approximate delivery time so I know when to expect.
Simon
Jan 06,2024Very good communication and service, but above all, a good supply of decent logs. Will definitely use them again.
J C BEST
Dec 31,2023Excellent quality and service, will buy again
Leanne Roberts
Dec 09,2023The firewood is excellent, and we are very happy with that. The lower rating is due to delivery: all the wood was left in a pile outside the front door, and took two hours for us to move with a wheelbarrow to the backyard storage area. We couldn't wait for more help as we were afraid it would rain. This leaves a lot to be desired in terms of service, and we were disappointed by this.
Donna Caldwell
Feb 17,2023Got the wood, delivered exactly where I requested, it burns well and arrived promptly. Couldn't ask for more. Many thanks.
Daniel Smith
Feb 02,2023Brilliant service. Ordered and delivered the same day above and beyond anything that was expected. The quality of this wood is second to none. Thank You
Helen D
Jan 31,2023This was my first time ordering from Logwise and it was great. I got what I asked for exactly when I wanted it. The delivery driver was really nice and got the wood as close as he could to make it easier for us to move it to our storage area. It was a good price and my first time ordering wood that hadn’t been kiln dried (and the eco firefighters). There were a few pieces that were clearly damp (unsurprising given the weather) but I’ve separated them out to leave to dry out again. I also ordered the smaller chunks just because I have a stove, and I have found some of the larger logs tricky to handle/ fit in the stove and had to use a splitter. The smaller chunks are much easier to handle but I hadn’t thought about storage - they are harder to stack, so might rethink that for next time. The price was good/ the eco firefighters work really well and I will definitely order again
luke swift
Jan 21,2023Really great service. Prompt delivery. Logs burn really well. Will recommend to friends and family. Thanks
Matt Fletcher
Jan 21,2023Pleasure to deal with. Switched to logwise from a friend's advice after our old supplier let us down. Had a few deliveries now from logwise always at the planned time and very friendly. Wood is excellent, the best we've used.
Simon Bancroft
Jan 20,20232 Star Review! Those are for the quantity and consistency of logs and for a competent delivery driver. Firstly delivery arrived with no preadvice so no one home, delivery driver Chris used some logic he left it and not far from where I would have asked 👍 As for the "Kiln Dried Logs" definitely not dry and even running the stove at full bore with all vents open not giving out much heat, kiln dried is questionable! Burning through them pretty fast with the stove on full bore so won't last long before I have to restock. I always do my best to buy local and support local businesses but as a first time customer sadly I won't be chancing placing a second order as logs are not cheap. Could be a one off issue but that's my recent experience from January 2023
Sally Burrows
Jan 17,2023I was really impressed with the quality of wood supplied - it really is seasoned hardwood (unlike some other suppliers). The delivery man was very helpful and friendly. We did have a problem getting the bag into our garden as they do not have a lifting arm on the truck but he sorted it out with patience and good humour.
Barbara Shiells
Jan 05,2023Ordered just before Christmas so wasn’t expecting it to arrive until well into Jan, but arrived 1st day back! Really pleased! Wood is right size for my fire & burns slow. Friendly guy delivering who got bag as close as possible to my wood shed. Thank you, will definitely use you again.
customer
Jan 03,2023After initially not getting a response to my enquiry, after following up I received an excellent, clear and very helpful response. Great quality logs were delivered within less than a week of my order being placed which was good given it was a very busy time of the year just before Christmas. Advance notice of date and time of delivery would have been appreciated but in the event there wasn't a problem. I like the mix of logs - some 'normal', some odd shaped offcuts which suit the type of woodburner we have.
M. James Airey
Dec 30,2022Very friendly, flexible and low cost local service. Smooth ordering process. Notified in advance of delivery, but was unavailable to take delivery, so Gareth arranged to deliver on Christmas Eve at no extra cost. Very happy with experience and will be ordering from them again.
David
Apr 09,2024All really good, very pleasant, decent price and delivery. Would use again.