Brilliant all round. Customer service presentation 100% & value for money. Thank you so much.
My 7yr old nephew loved his Lollypotz birthday gift. Having a 7th birthday in lockdown is not very fun but Lollypotz turned that frown upside down. Thank you!
Lollypotz was a fantastic option to send something fun and different to my two nieces who are in lockdown. They were so helpful with making sure my order arrived on time. My nieces were delighted and surprised which made the whole experience with Lollypotz very satisfying.
Wonderful birthday delivery with delightful products: wine, chocolate & fresh fruit
Thank you so much! Items delivered as promised in a very short timeframe, two very happy birthday peoples😀 Service was easy and smooth, thank you so much.
My mother was so happy with her Lollypotz Mothers Day bouquet that she called me with delight and sent a picture. I’ve been sending Lollypotz gifts to loved ones for over 6 years. Easy to order, look beautiful, arrive on time, great value.
Second time we've used Lollypotz, and both times they've exceeded expectations. Great alternative to flowers.
Ordered a bouquet to be sent to Melbourne - received a phone call to confirm that the Company was located in Canberra and it would be a couple of days until it got there - and it was delivered as expected and packed beautifully and protected. Was ok for it to take a few days as they kept me up to date and my expectations were that it would be there at the end of the week, would use again definitely.
I ordered early for Easter for my family in Australia ( I live in the UK) I discovered through Skype call that what was delivered was not what I ordered . So disappointing . Customer service were simply rude when I complained - putting myself and my family in the wrong . They offered a voucher for my next purchase which won't happen after their offensive email . Maybe a contact to ask if a substitution is acceptable would be reasonable customer service ? Rather than a snippety email with veiled suggestions of dishonesty and manipulation by their customer . Have bought from them before but never again . So , Lollypotz keep your $30 - I can shop wherever I choose and it won't be with you .
Extremely delighted with the product and wonderfully friendly people who are very accomodating. Have used them many times before and will use them many more times to come.
Great product, easy to order online quickly and delivered that day!!
LollyPotz are truly amazing.. They are a perfect way to say thank you or to send as a gift. They are beautifully packaged and absolutely gorgeous to look at I would recommend these to everyone. They truly do an amazing job.
Delivered on time, the bouquet looked amazing and the person who delivered it was very friendly.
The perfect birthday delivery for my dad. Such an impressive display, the presentation is spot-on.
Great service - online system was easy to use and really well priced. Placed my order and it was delivered the next day!
This my third order in a year and a half with Lollypotz. The arrangements have been well received and enjoyed. The staff have been extremely helpful and thorough. I love ordering gifts through Lollypotz.
Louise at Lollypotz was amazing. I was desperate for a great idea for my sons 21st after finding out he couldn’t be with us, and we were on the other side of Australia. The cash and chocolate bouquet was a perfect gift for a young guy turning 21. Fantastic communication and that personal touch. Thank you Lollypotz for making my sons 21st so special.
My experience with Lollypotz was exceptional, the chocolate boquet i had sent for my friends birthday was amazing for what i had paid and she was so happy, the service i hot when i called was also amazing and acurate when it came to the information i required to make the surprise that even more special and would recomend lollypotz to everyone i know.
Two weeks after my order I had still not received confirmation of delivery. I followed up with Lollypotz customer service who then advised they were experiencing issues with the post (I completely understand this considering the current circumstances) but one week later, my order had still not been delivered. After following up with Lollypotz customer service again, they advised they would send another order out as they could not locate my original order. My original order was placed on the 30th of September 2020 and on the 26th of October (still no delivery of first or second) I asked them to issue me with a refund. It is now the 5th of November and they have not refunded my money. I used another company, who made the delivery within 48hrs.
Chris stokman
Aug 31,2021Lovely product and great option for a lockdown birthday gift. We had an issue with the initial delivery and the team were wonderful about sorting it out for us and providing and correctly delivering a replacement, which was greatly appreciated.