Our mission at Lumity is to empower people to look and feel their best. We exist to support the health, strength and wellness of our customers, and our supplements are the result of years of dedicated scientific research & independent clinical trials. Developed to nourish and protect the body, we pride ourselves on superior product design, quality of ingredients and proven efficacy.
All of our formulas take their lead from nature and are perfected by science. We use natural ingredients, avoiding anything artificial or synthetic. Our supplements come in easily absorbable formats, free from the usual fillers, coatings, binding agents and preservatives that may be present elsewhere on the market.
Our respect for the power of the natural world is hardwired into our company ethos and extends beyond our products. As one of only a handful of supplement brands in the UK to be B Corp Certified, we’re leading the charge on sustainable business practice in the wellness sector. We’re proud to provide fully recyclable, compostable or reusable packaging across our range. We’re also Leaping Bunny certified, with supply chain checks that ensure all our ingredients are of the highest possible quality and are sourced from responsible suppliers who share our standards and values.
While customer service was very kind and apologetic, my order remains in NJ which makes me wonder when and if I will actually receive my vitamins. I love how the vitamins have increased my overall well being however if shipping continues to be an issue I may have to cancel my subscription.
Easy to navigate website but I don’t think they gave me my 15% off for being a new customer. It wouldn’t take me to the queue. Please adjust my bill. Thank you so much joy kloess.
I don't remember why I left Lumity, but I'm so happy to be back. Great shopping experience and setting up my subscription. Love the addition of the travel bottles - perfect! Looking forward to Lumity kicking in!!
I have taken two months worth of lumity morning and night and my skin is much more bouncy than prior to using it. It also has a glow to it.
My package was sent back to sender without me knowing based on an address issue. Lumity immediately reached out to me to let me know & to sort resending. They also kindly & proactively changed the date of my next subscription delivery. Impressive customer service.
i was trying to make a rewards purchase for 2 sets of the travel bottles. well the site took my points but did not complete the order. i assume it as operator error. i called about it and got a representative (Paris) on the line and she listened to what i did. she then went in and cancelled out everything, gave my points back and sent me an email with the discount codes to use and to do it on seperate orders. Paris was excellent in getting this situation under control and was very helpful.
I accidentally purchased the body oil instead of the facial oil. I attempted to cancel the order or apply the money spent to a new order. I was not able to get in touch with anyone and my call was not returned. It would be great if there was a cancellation option.
Great product. Great service.
The customer service(Magdalena ) did not help me . I am not happy with this company
Shipping took a little longer than expected but all is well otherwise.
I've been taking Lumity now for 5 months. And I couldn't imagine taking your average store shelf vitamins again. I think having men's and women's, morning and evening, and in a gel-cap, is putting the brain to good use. I love the frosted containers too. I've contacted customer service three times. And there very helpful and professional. Great products and wonderful staff! Keep on keeping on crew!
My order is going to the wrong address.
I am once again writing a negative review. The first one was out of frustration, this time I'm angry. This company ROUTINELY SHORTS the number of capsules in each refill. When I complained last time, that out of the six refill packets, FOUR of them were short. I was contacted and reassured this would not happen again. Well, I just received my 3 month refills and AGAIN, FOUR of the six packets are short. Those 4 packets are short a total of 25 capsules! That's over EIGHT DOSES! I am not the only one this is happening to! Count your refills and protest!! PoolObviously this company has decided to use this technique to enhance their profits!
The website is easy to maneuver making ordering a smooth process. After ordering, my Lumity arrived promptly. The packing was beautiful and I love the glass jars! So excited to get started!
I needed a change in my delivery time and it was graciously granted. Thank you!
Next time I travel I must order enough of the supplements. Over the winter as we traveled, I ran out and really missed them! I will continue to order these as I know they are so good for me!!!
I have been getting these supplements for years and amazing! The customer service is so great Right away getting back to you 😊
This is an amazing company with an incredible product! Thank you for being a top notch company!
Having my good health in mind as well as this company!!! Love the supplements!!! Thank you!!!
M. A
May 13,2024I tried lumity before with amazing results. However, due to lack of employment during covid, I could no longer afford it. However, I repurchased the 3 month supply and hope I can continue taking Lumity. They truly are incredible and true their claims