Macnaught USA
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Macnaught Pty Ltd, is a privately owned Sydney, Australia based corporation. Established in 1948, Macnaught has been designing and manufacturing industrial grade Positive Displacement Oval Gear Flow Meters, Retracta Hose Reels and Grease / Oil / Fuel Fluid Handling Products for the agriculture, automotive, chemical, industrial, general process, marine, mining, OEM and transport industries.
Established in Tampa FL since 1989, our location stocks MX and M Series Meters and Meter parts along with a healthy Inventory of Grease, Oil & Fuel fluid transfer pumps, Retracta Hose Reels and dispensing items.
Reviews 48
Matthew Duckworth
Aug 03,2022Customer service representative was knowledgeable and she took the time to help determine what part I needed. I received the part and my pump is fully functional again.
Chad Armstrong
Aug 02,2022Hose reel installed very easy and so far seems to be a great product, will be ordering more for sure
BRIAN MOAT
Aug 01,2022Ordered and item shipped very quickly, will definitely be a returning customer thank you
Robert Lamb
Jul 20,2022After buying an older used air hose reel found it to be bypassing air at the swivel on the reel. Looked online at your website and found the seals needed. ordered and they were delivered within a couple of days. worked like advertised. now I have a working air hose reel at the front of my shop. Thanks
Kenneth
Jul 19,2022I looked at the reviews and most important the warranty of many brands. I bought the Macnaught to test. Well my decision has been made. Retracta is it is not the cheapest but well worth the money. For that reason I bought 2 more!
Patrick McCain
Jul 18,2022Had to make extra purchases to convert into a 1/2" Waterhouse and I couldn't be happier! Bought 2 and the lightness of carrying such a light hose with the same water pressure....brilliantly made! This is pricey but it's one buy for life.
Luke Hall
Jul 12,2022Speedy and exceptional service. You guys rock!
Casey Gish
Jul 11,2022Product arrived when promised. Great customer service.
Vince M
Jul 06,2022Ordered a few of the grease couplers for my manual grease guns. Im a one man operation so hope it helps keep the coupler attached to the Zerk without making a mess and wasting grease. Fast shipping. Have not used them yet, but got a good recommendation from a lube tech
Mike K
Jun 16,2022Great reviews, highly recommended products. Ou order was processed and delivered early. Cannot waite to get home to put our (2) grease guns to work on our new tractor.
Mian Ahmed
Jun 15,2022Outstanding quality
Indoordoggates
Jun 14,2022Excellent company, customer service and product! I have been a customer for over 10 years and absolutely love their products.
David Rice
Jun 12,2022Easy to navigate web site. Order process was straightforward. Many follow up emails to keep me updated on order and delivery status. Overall, great experience. Thank you!!
Dawn
Jun 09,2022So far so good! Had it for a couple weeks and it works exactly as advertised. It is about 30 lbs and very large. It releases and retracts properly and moves side to side. It was shipped immediately and arrived with no issues.
Caleb Clark
Jun 07,2022Ordered the KY+ grease couplings. Immediate response and shipping. Coupling works better than expected. Perfect! Will continue to do business with this company. Highly recommended
Alfredo Hickman
May 17,2022Fast order and delivery in two days. that was great!
Nathan Ross
May 16,2022Service was excellent! Called customer service and the lady I spoke with was very knowledgeable and informative. She was able to quickly answer all the questions that I had!
Steven Clark
May 15,2022utilized product as soon as it arrived. Had high expectations, and Macnaught delivered. pump works as designed and works well! Will purchase another. Ty, Steve
Lance Chenelle
May 12,2022The item I ordered showed up in a timely manner. The website was easy to use.
GardenGuy
Aug 05,2022Beware, there are no screws to mount hose reels. The customer support from Ed out of the Florida office was non existent. One reply I got was they never plan on including screws, and they are a top manufacturer worldwide so they don’t need to supply screws. If you have ever called Chewy or Amazon for support, Macnaught is the opposite. Edit After Reply: It does not show there are no screws on the website when you buy. Kind of pointless for it to be in the instruction manual as you would already have purchased the product. For a $250 reel you should have all the parts. That means screws for standard installations. Most people probably aren’t mounting garden house to metal but even so, why not include all parts? Now the reel is sitting outside on the floor until I can make time to go to hardware store. Plus it doesn’t say what size is needed, so I have to do a lot of figuring out. Might be best if we just return it, there are tons of these type reels on the market, but yours is literally the most expensive out there that I found, and it’s missing screws.