I have submitted a few tickets and they have generally resolved the issues I had within an hour. I am pleased with their customer service!
Finished my 2nd Challenge on a Friday the 12th.. Filled out the proper forms for them to fund the account. No word via email support...I went on Discord today( 17th) and within 25 minutes I got the email with all the funded account credentials...All i can say its excellent customer support on Discord...
MDP Support Team were amazing. Support ticket process was so easy. The response was so quick and my issue resolved within minutes. Whoop whoop :-)
Helpful along the way!
Absolutely amazing support! I have been waiting for my funded account details for awhile but after messaging to support, it was taken care within the hour!
MDP is great! Solves issues fast.
Got a super quick support today and my issue was resolved within 5 mins only. Keep it up guys! Tks
I opened up a support ticket regarding an account issue I had and MDP had it resolved within a few business hours!
MDP support has been really great to work with on getting my issues resolved in a timely manner. They consistently stayed with my ticket until we had a clear resolution even when the solution may not have been an easy one. I'd give them a 9 out of 10 and know once they get their UI dashboard and user docs/FAQ's published I'd give them a 10.
I had been waiting for my funding credentials for about a week, I knew they were super busy, so I was being patient. I sent to open a ticket with MDP Discord and the chat feature popped up. Royal and I engaged and in a matter of 5 minutes I received the funding email! Well done!
With the sheer amount of volume this company has experienced I must say that I am extremely pleased with the support from MDP Funding. I give them a 9 out of 10 and excellent rating!!
Thank you so much for your help and resolving the issue! Very quick respond in minutes. Blessings!
I was promptly provided with my live credentials. MDP support is doing a great job in handling all these requests.
Support is GREAT. Sorted my queries I had very efficiently and in time. My withdraw was proccessed and I received it today. Great company and Great people to work with.
No prop firm will let you escape the matrix and embrace the real world like MDP Funding. Easily passed a 200k challenge in 10 trading days and got access to funding quickly. Now I trade monthly and get my withdrawals on time and live life freely.
My support ticket was answered right away.
Scam scam scam scam
I had an issue where my Phase 1 challenge was passed but I had not received my Phase 2 credentials via email. I went onto MDP Funding's Discord channel and within just a few minutes, I had an email with my Phase 2 trading room credentials. Fast professional support! It doesn't get any better!
Royal was incredibly fast and was able to solve my problem. He was very kind. I will recommend MDP to everybody I know.
Adam
May 18,2023Can’t give less than 1 star, no money will ever be received by this company. Atrocious service on discord. System made a glitch by closing the account and when account for they used another trade id to use against and breach the account. When discussing they then close the ticket and ban you from replying or speak in general chat on discord. Don’t ever go near this company unless you want money lost