I got a diamond for my fiance within my expected budget. The diamond was simple but its shine and cut its USP. Janette, the salesperson made us comfortable and made the entire process very simple.
Mervis is always professional and fair.
Highly recommended. Treats you well and very good prices.
Great quality, selection, and customer service!
Very helpful with no pressure. Quality of product was exactly what hoped for.
We have bought a number of diamond rings, necklaces, pendants and earrings. They have ALWAYS been spectacular which is why we always return to Mervis. Also, Mervis has the super deal where you can up-grade any diamond purchased at Mervis and we only pay the difference in price between the old and the new diamond -- very few jewelry stores in the Washington, DC area do that. Then there is the Staff -- these are wonderful people who KNOW there diamonds, and they are always courteous, friendly and ALWAYS interested in making us, the customer, happy with our purchase. Mervis is the place to go if you are a young couple because as your marriage grows in years you can up-grade that diamond bought for her with a new one diamond bigger and more brilliant the the one before Mervis is the SUPERIOR place to acquire a diamond for that special person. girl-friend, wife, or daughter.
My expectations were fulfilled, and exceeded beyond any other experiences previously received from other jewelry retailers that I'd visited.
Tina is a valued resource when searching for the diamonds I need for my wife.
Good purcahse, beautiful ring!
Very nice experience purchasing both the engagement ring and the wedding band. Thanks!
While the day of buying the engagement ring was a good one, every encounter since has been terrible. We have been lied to, disrespected, and left with empty promises from your sales people.
Top notch service and, of course, beautiful diamonds! Fazken is very knowledgeable and he explains everything you want to know. It's a great comfort knowing Mervis will be around for years to come!
Definitely recommended!
Mervis has excellent customer service! Jeannette was wonderful and helped me pick out the PERFECT engagement ring for my fiance! Thank you for all of your help. I would definitely recommend Mervis!
My husband and I are repeat clients. Over the holiday season his wedding band was stollen. He called to re-order the ring and it came in the day before the Mervis red carpet event. I went to pick it up after work. I had hopes to have my wedding ring, engagement ring, necklace and earnings cleaned and inspected; however it was never offered because I stood in the lobby the whole time and the receptionist and everyone else seemed pre-occupied them take care of an established customer. What was more troubling was once I got home I finally looked closer at the his new ring and was so worried I got the wrong one because the original was worn. I called to speak to someone as I was about to go back but I was out on endless hold three times. In the end we looked back at wedding pictures and realized it was the same. Just frustrating after spending so much money to feel like a burden.
I'm going to give you a solid two stars, Mervis Diamond is one of the best but when I bought my wife a new diamond ring that took her through the endurance race to get the ring, sized and back. What happened to the Mervis I knew?
My fiancé bought my beautiful engagement ring at Mervis with the help of Maria, who is amazing! We just couldn't resist going back to get our wedding bands from Maria as well! Def recommend you pay her a visit and get your sparkly from her 😊
The Mervis team are fantastic! I first bought my fiancé's engagement ring. That turned out so well we went right back for our wedding bands. The value and experience were awesome! I really have no desire to ever step foot in another jeweler.
The staff was very helpful and patient with us. Great experience.
Lubna
Mar 13,2016My daughter loved the earnings . I appreciate the service and look forward to buy more things .