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MOISAI is a musical instrument store that mainly sells handcrafted steel tongue drums. MOISAI aims to help people calm their minds & find their true selves through healing vibrations and sounds.
Reviews 62
Al
Jan 30,2025I got to know MOISAI years ago after watching "Ethereal in E" videos playing in the midst of nature and was fascinated. I didn't order any instrument since I was afraid of the long travel to Europe and the high price that could cause customs issues (I also rarely played any musical instrument outside school). When I received MOISAI's email before Christmas 2024, I thought it was the right time, so I ordered the MOISAI TungDrum. It took some time to arrive (double the 5-7 business days estimate) likely due to the increased seasonal orderings and after opening the box one of the sticks was broken. However, I glued it back and the drum itself was protected with a fabric bag. It is beautiful and in great condition. It was totally worth it, the first notes I played on it made me smile ear to ear :) and my relatives were also overjoyed when they found out they could also create pleasant music with something they have never tried before! I'm considering ordering again for one particular reason: it's a great gift for non-musicians who always wanted to give music playing a try!
Keith C.
Nov 14,2024Just wish the tones were more resonant. The workmanship is lovely. A quality product
JB
Sep 04,2024Great sounding drum. My daughter absolutely loves playing it. I like the size too, as it is easy to transport. Excellent purchase for the price.
Keelin Fallin
Aug 14,2024This Tongue Drum is AMAZING!!! I got the 12”, and it sounds beautiful! I play it for my family almost every night! If you are a U.S. customer, please be patient with the team!!! I was a bit inpatient myself, but the Drum showed up and surprised me when I had mistaken the international shipping times!!! 11/10 would recommend this product! Opening one of these Drums is like an early Christmas Present!!! It sounds beautiful and I plan to get the 9” later on!
John
Aug 08,2024Won a tongue drum in a Facebook raffle from Ethereal in E. The instrument came faster than expected and has such a wonderful tone quality! Such a beautiful piece of craftsmanship.
Trisha
Aug 01,2024Such a beautiful piece of art! The tongue drum arrived just in time for a family event. Everyone wanted to give it a try. It was such a beautiful addition to our home!
Fabidrums
Jul 17,2024Instead of delivery time 7 days it was 30 days. No e-mail was answered.
L Des
May 20,2024Pros: beautiful instrument, beautiful sound, easy to learn and play. Cons: No customer service or response. They say they personally engrave each one, and can tune them to 432 Hz. Not true. I sent them several emails and only received marketing emails back. Took a long time to get here.
Scott Pickens II
May 07,2024My tongue drum sounds amazing, I love that the notes have a nice reverb. While some notes you have to hit harder to sound, that just comes with how they're shaped and how high they are. It arrived two days early which was awesome! They packaged it very securely, gave me a carry bag, AND three mallets! Super amazing purchase that I am very happy with! :D
Mindaugas
Apr 18,2024Its a nice looking drum with the nice sounds. Except that the one tong was a bit out of tune. Needed to tune it manually. It took a bit of time for me. The one of the drumsticks was broken in the delivery box. No response from support at all
mark
Apr 09,2024Order #1416 I placed my order on March 24th, I chose express shipping as the delivery method. I tried contacting the team on multiple occasions, but never received a response. Many more companies look reputable, I suggest anyone to reconsider buying from Moisai. I will be disputing my charge since I have lost confidence in this brand.
Karen Seery
Jan 02,2024Great service
Steven Swett
Jan 02,2024Amazing just as cool as the TikTok videos! It sounds amazing
Kristen Rath
Dec 31,2023It came fairly quickly and I absolutely love the sound. I use it on ticktock live to play for people with my parrot
Sandra Messer
Dec 12,2023I was concerned after I made my order because the website stated that my items would ship within 5 to 7 days. I ordered my items Nov 2. Contacted seller on 19th and was told items shipped Nov 20th by FedX. Tried tracking but received no tracking info. Contacted seller again. I received my order Dec 4th. These items are gifts. .
Laurie
Dec 11,2023Easy to purchase, shipped quickly. Beautiful sounds emanating from this beautiful drum. Loved it so much, had to buy another one for my daughter ❤️
KD
Dec 05,2023The drum is beautiful, it creates a great sound, just like the website demos. Communication with customers could be better, it took several days to hear from them after the order was delayed. Worth the wait!
Jamie Phillips
Nov 26,2023Drum is awesome. It took about a month to receive. Forget the 7 day delivery promise on the website. Customer service is reasonably responsive for a small internet business.
Alis Cummings
Nov 10,2023I ordered my drum for a very special birthday present. It has been three weeks today and it still has not shipped. In some very frustrating communication, I have found out the drums ship from Lithuania. In the very sparse communication I have received, I am told it has shipped. It has not. FedEx has verified that they created the label to make it look like it shipped. They never gave FedEx the package. I am now trying to get a refund of $360 for a gift that was never shipped. Very sad and disappointed because I think this drum could have been very healing for my daughter.
Xavier
Feb 01,2025I ordered my drum on 1/10/2025 and I still haven’t received my order, my order number is #1454