Muvi is the leading white label OTT Platform provider in the world. Launch Multi-Screen Audio/Video Streaming Platforms instantly in 1-click. Muvi is an ISO 27001:2013 certified company.
We were able to upgrade our virtual film festival to on demand, which greatly enhanced our audience's expierence
A couple of months ago, I paid $10 for the Muvi pay-as-you-go streaming service. After a couple of tests, I decided that it wasn’t for me, so I moved on. I haven’t used the service and won’t be using it. Yesterday, I noticed a second payment of $99 taken from my bank account. Expecting this to be a mistake, I contacted their customer service and was told, “We have discontinued the Pay As You Go plan, and you have been navigated to the standard plan.” I had a second conversation with a customer service advisor who said they would not refund me. This is for a service that I didn’t sign up for and did not agree to. Apparently, they emailed me to confirm the change; I did not receive this. After a bad Trustpilot review they have now agreed to return my money. This has been a complete waste of my time, and I would have appreciated my money back without all the stress. Please take note, Muvi.
Working with the Muvi team has been wonderful. They are professional, attentative, and determined to solve any issues. The website never crashed or experienced down time.
I had several problems with customization but Muvi follow my problems and resolve it . All my ask was resolved and now my streaming platform follow all my needs. They are great for customized solution. Michele Calvano @eduflix
Feature Rich Platform & Trustworthy team to support. We did some customizations over & above their platform and it worked seamlessly. Last year we refreshed our templates again to give a fresh look and unlike our last vendor, this change was buttery smooth with Muvi. We started with Advertisement.. now we are into Pay-per-view, Subscription etc. Highly recommended platform..
I highly recommend Muvi for any kind of streaming website/apps. We have been using it for 5+ years, and it fits all our requirements. Their support team is very active and available 24*7. Our recent live event that we hosted last week was a great success. Thanks to Muvi.
High Quality OTT platform service provider. CMS, very user friendly. Tech team always goes above and beyond the help with the inquiries and service assistance.
The Team were amazing and always willing to help at all hours
Great platform! The CMS is easy to use and the tech team are quick, knowledgeable and a joy to work with. Full marks from me and I look forward to continuing to use their service.
I wanted to express my sincere appreciation for the outstanding service we've received from MUVI over the past 4 years. MUVI’s commitment to excellence has been evident in every interaction, from the very first year to the recent most film festival. The level of professionalism and attention to detail displayed by your team is truly commendable. It's clear that you prioritize customer satisfaction, and it has not gone unnoticed. We are an OTT Film Festival that is online and when we were looking for private labeled solutions, MUVI really met requirements from all aspects. First, the functionality that MUVI provided was 100% suitable for what we were looking for. Second, the pricing was very attractive. Third, the interaction with the staff has been excellent, right from the CEO down to the individuals that worked on our projects. Moreover, the quality of the platform has consistently met our expectations. Features such as DRM alleviated our filmmakers fears of piracy. We value the partnership we have with MUVI and look forward to continuing our collaboration in the future.
Muvi has a lot of potential, but falls well short in execution of promised delivery of services. Customer service is awful and very inconsistent. They have no problem taking your money even though they haven't corrected issues which cause current customers to cancel subscriptions.
Simple and nice distribution solution for companies of any shape and size
We're using Muvi for our Festival online screenings for 4 years. It's easy to setup with a lot a features. Support is amazing and help us in every problem.
MUVI provides many features we need to create a video and audio platform, we really appreciate MUVI's courteous support! The support team always tries to understand and respond to our expectations, then they give us a clear instruction in details with some snapshots, article links, and videos. If needed, they also have a video call meeting, and that helps our communications with the support team. We are very glad that now we are making an awesome platform, thanks to MUVI's great solution and support!
My story began three years ago, during the pandemic. I am a teacher who create educational video for student and sell them online. I was using zoom for that purpose but I faced a problem that my content was screen recorded and published on the Internet, so I looked for a company to protect my content and prevent the screen recording, movie did a great job with that with the best price ever. I would rate my experience with the movie as a five star for sure, their team the solution they provide, and the product is the best , also whenever I face a problem or I need help, there’s support team is always there for help. I would recommend movie for everyone.
The platform worked seamlessly on all TV and mobile devices. Content Management Interface was also easy to understand. The team was flexible to develop custom features for us. The default user interface is good , but i would suggest modernizing the interface.
Website beeing used by package delivery scammers. Sms from :+46 70 192 18 32 Msg : Norge-pakke: pakkeleveringen din mislyktes pa grunn av en ugyldig kontaktinformasjon, vennligst bekreft adressen din her https // leveranse muvi com/Avventer Edit: based on muvi's reply I change my rating from 1 star to 4.
We have been working with Muvi for almost two years now and the overall experience has been quite good. I would definitely recommend Muvi to companies who would like to get support building a professional OTT platform.
What do you like best about Muvi ================================ Muvi has good templates to quickly enable your OTT platform. It easier to do customization to the website and launch your business. Through CMS it is easy to setup website, create new pages, integrate payment gateways, uppload video and enable smooth journey for customers. They are reachable over tickets and thier responses are fast and accurate. What do you dislike about Muvi ============================== There could be more templates which are generic and not only digital entertainment specific. Lack of more start up friendly payment gateways like razorpay.
Luke Crumb
Feb 18,2025Excellent customer support for my app!