We are a small family company specialising in effective natural treatments for dogs with problem skin. Healthy dog treats, herbal flea and mite treatments, herbal wormers, omega oils, organic neem oil. All for ridding your dog of sore, red, dry and itchy skin. Healthy products for healthy dogs.
While the communication and service from myitchydog.com were good, I would have liked more information on how to use and apply the Neem oil on my dog. I have since read online that while some people swear by it, others dogs have died from its use. The latter may well have been owing to using it undiluted and/or with a neem shampoo but there is nothing on this site or the package to suggest getting advice on how to apply. My dog has since had an allergic reaction which would appear to be to the Neem and while I perhaps should have read more about it firstly, I would not have bought Ekoneem had I known the potential risks.
After being sent a tracking number and checking its progress, there was no progress and the parcel has not arrived. Hence asking for refund. Sorry.
I had problems with my order. Wrong item sent, had to be returned. Oil measuring cup cracked so oil spilled all over the floor, wasting a lot!
Great product ,my dog had a cut above his eye and due to rubbing it lost his fur around eye and looked very red and angry. Put oil (more like a balm) on him in morning and night, On day 2 redness had gone which has stopped my dog scratching and allowed his fur to grow back nicely.
Excellent service, great value for money, will definitely be shopping there for all my doggies needs.
I have been using Billy No Mates flea repellent for 8 months and have been absolutely delighted with the results. I give it to both my cats and dogs and found it a very cost effective way and natural way of dealing with fleas and ticks. Highly recommend. Super fast delivery too!
I buy various things from this site - natural wormers, flea control and treats. Whilst I wouldn't order everything on the site, they do have a good range of quality, natural products and it is good to be able to get them "under one roof". Free delivery order amount is a little high.
I am always trying to get the larger packets but can never seem to find them on site. Was going to call today and ask how to do so.
Unfortunately my 10yr old Labrador was sick after only two days of the herbs sprinkled on her food. We think it must be this as she had not eaten anything other than her normal food.
I have purchased this product because my dog is constantly scratching.He usually gets it in the summer but now it seems to be all year.I am pleased with it as after only 4 bones he hasn't scratched so much. he delivery was very quick considering the Xmas post.Thank you
I like and trust the products on this website... good service.
First class service, came back to be speedily to advise that the product was back in stock - full marks there. Goods when available were dispatched quickly. Would recommend to others to use this site.
E MAIL RECEIVED FROM CUSTOMER SERVICES WHY DELAY WITH ORDER AND REASON WHY.
i ordered my items on the 28th november, as yet the 3rd of december still awaiting my delivery after you state 48hrs delivery!
I ordered Billy no Mates on Wednesday 26th November Received confirmation straight away Received confirmed despatch Thursday 27th November Totally amazed when it arrived on Friday 28th November.What great service I will certainly order again. Pauline
This company is so easy to deal with, great communication and very friendly staff. We have purchased from them for a few years now as one of our dogs has a skin problems. Its never to much trouble for them to find our exactly what ingredients are on the products so we know exactly what we are giving/using on our dog as a slight variation in his diet will cause an outbreak. They are a godsend for dog owners who know and care about what they are giving their dogs. Thank Goodness for them.
Easy to use. Fab products. Speedy delivery. who could ask for more?
Easy to order and they were delivered within a couple of days. No problems whatsoever with my items or service, will use my itchy dog again if I want other pet related items.
I have nothing bad to say about my experience with this company. The service is excellent with products well packaged & delivered very quickly.
Miss H
Dec 23,2014Great healthy treat choices, always speedy delivery and wide range of choices. My dog gets super excited when she can smell the treats in the packaging.