the website is so easy to use
Our first order came damaged in shipping due to handholding and cold. They were very responsive and fair with a refund. Our second order came flawless with very healthy plants. Our order of pots and trays came quickly and again they were responsive with tracking info. We look forward to our other shipments coming! The freight is a little pricey, but we are located in PA and not a charge they could influence I'm sure. It may be better for us to coordinate less weekly deliveries in the future.
All the plants arrived in great condition and all the products looked lovely!
Beautiful and healthy plants! I have never received anything less. Thanks!
Plants arrived quickly. Very healthy looking.
Customer service was great!!!
The Lavender plugs I ordered have been shipped and boxed very well. The condition they were in upon opening was also very good so far.I have more coming, but so far have been very happy with the quality.
The customer service was great when I had the issue but all of my plants were put into the box the wrong way so when it was shipped UPS sent the box with the arrow facing upwards just as they should however, all plants were upside done in the box itself. We had a lot of our plants damaged in this process, I am working with one of the customer service reps to rectify the situation
Plants arrived in good shape....
We buy every year. Great plant that help us have what other don’t have
Your constant fun communication through emails is entertaining and very useful information. I appreciate the care you take when packing the plants...have never had a problem! Your company does a fantastic job and I wish more growers were like you! Thanks again for a quality product and excellent service both on the phone and in emails! Your attention to detail shows!
Love this company. So easy for me to order as a small Business owner and the communication is wonderful as well. No second guessing here👌👍
All the plants in my order was received happy and healthy and had my order was shipped quickly to my door.
The plugs I received were in excellent condition. I was very happy they were delivered personally and not shipped spending days in boxes. I will now use North Carolina Farms every year and order more of my plugs from you. I could not have been happier with my experience. Thank you
NCFarms is a great business that provides the best quality of plants. If their are any problems with the plants they are quick to fix the problem!
Great experience!
I greatly appreciate the manor in which my shipping damaged plants were handled. You have no control of how your plants are treated when they leave your greenhouse. But you also understand that we as customers deserve quality plants delivered to our locations. My claim was handled quickly with no problems. Thank you..
Cuttings were great, cuttings had no bugs.
Plants arrived in great condition. Customer service was exceptional.
customer Cathy Cash
Mar 06,2024Our ordering experience was simple and quick, and our plants arrived looking amazing! I also ordered some 4" pots and some hanging baskets. Their supplier was out of what I ordered so they called me to give me an opportunity to order something different. I considered that professional service, and the personal touch I enjoy from company's I do business with.