Orange Genie - A compliant PAYE umbrella company and expert contractor accountants specialising in contractors and freelancers. "Our aspiration is to improve the lives, the opportunities and well-being of freelancers and professional contractors"
The consultant was very helpful and was patient while giving instructions on how to troubleshoot.
Excellent service no problem at all thank you
I had a talk with Johnny who was a lot of help. I asked him two questions to do with my holiday pay and he was very receptive and knew exactly how to help. His etiquette on the phone call was great and he was very polite.
Jonny was very helpful and quickly resolved an issue for me
Very good and helpful
Excellent customer service from Marcus I had the pleasure of speaking with Marcus over the phone today 11th of March, 2024 and I must say it was a fantastic experience. He paid good attention to details
I must say, Hayley is a real communicator, with adaptability and common sense grace, as she has handled my queries about my registration in a highly professional and helpful manner taking care to show G.D.P.R and a keen awareness of the Equality Act towards the client. Finally, l think Hayley is a highly competent memember of Orange Genie. Regards. Miss C Whitlock (client.)
Marcus was great - patient, polite and did his best to answer my questions. The company on the other hand, seem to me to be a bunch of metaparasitical charlatans who have inserted themselves into the supply process in order to leach money out of our national education system and divert badly needed resources for providing financial services which should be much simpler. The agency sets up jobs for me; I do the work; the school pays; HMRC takes off tax. Why do we need a whole extra profit-making company to manage pay?
Thank you, Jonny, for your exceptional service! Your prompt response and helpful advice were invaluable. I truly appreciate your support and dedication. Highly recommended!
I have requested my payslips and received a very quick response from Hayley. I am very happy with the service provided. Thank you
Great thank you so much I have asked many questions and each one answered in a satisfying manner
Hayley was very professional and helpful, keep it up.
Hayley was patient with me. She was clear with my issue an provided appropriate response.
Sophia was very helpful, my query was dealt with in a succinct and friendly manner. Thank you!
Very helpful and efficient
Quick response, provided required past contracts as requested, very willing to help and facilitate in providing references to new employer. Execellent Service from Hayley de Ronde the Customer Relationship Manager
Call was answered and handled quickly with information I required.
Marcus was incredibly friendly and explained everything really well. Made the process really easy.
Orange Genie is 3rd Umbrella Company I used over the last year, due to changing contracts. I found their platform somewhat lacking compared to the others however basic information and benefits were easily found. Being able to request holiday pay and P45 on the site is not available. If I was scoring Orange Genie purely on this, I would have scored 3. However the customer service delivery I received from Jonny P, was outstanding and stood out over all other providers. For my interaction with Jonny I would recommend Orange Genie to anyone.
Natalie Hinds
Mar 14,2024Very useful information, and polite too. Great!