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Parkers is the UK's trusted site for helpful reviews and advice on new cars, used cars, buying and leasing and free car valuations.
Reviews 419
Anna Gorman
Jun 19,2021They are dishonest and once they have your money they dont care if the car do not work! I just bought a Used DS3 on Wednesday. The car is non running. I have spent £4000 on a piece of junk just sitting in the drive I have not had a chance to drive it. Been phoning B Capital Investment Ltd since yesterday and they have very little interest to put this right and the person that I dealt with has blocked my number. I got a new battery today and got a mobile mechanic to come and have a look at it and he has told me this car is not good. The alternator is not working. If they dont get this fixed ASAP and reimburse me the money I've spent I will have to take legal action
Consumer
May 05,2021I have a new used car in my drive, thanks to “Viaduct Vehicle Sales” selling cars the old way If you have decided what type of car and how much you have to spend PHONE “Viaduct Vehicle Sales” NOW “Viaduct Vehicle Sales” will help you with everything from:- Sorseing your car (if they do not have it in stock) Financing it (so you don't get totally lost and frustrated with finance company's) Making shore it is legal (not a right off or stolen) Safe to be on the road (more than an MOT check would) The list goes on so at the end of the day “Viaduct Vehicle Sales” makes it stress free If this sounds like an ad for “Viaduct Vehicle Sales” well they deserve it I can highly recommend “Viaduct Vehicle Sales” to you “Safe Driving” from a very happy new car owner
Mike Gosseck
Mar 09,2021Really, quit selling fried chicken. What non store working employee made that decision. I'm sure you will say the sales figures don't reflect the need to continue to sell bone in fried chicken. Well boo boo. I get fried chicken and sides there 3 times a week. Including a drink which I know is a high profit margin item. Not any more. And, training in customer service is a huge plus that's needed in these so called the best convenience stores around. Slowly but surely, your sales will finally dwindle and you will listen to the customers for a change. Good luck with that. My 200 bucks a month will go elsewhere. And please don't respond and say, if you wish to discuss this further, please call. Put your response where everyone can see. .
Farooq Qureshi
Mar 02,2021Paid £4.99 to do a custom valuation. As soon as they took the money, website decided to not work. No matter whether i use my smart phone or lap top - cant get the valuation. AVOID!!!
Monet
Feb 02,2021Used to love the Newsletter but Parker’s have teamed up with Amazon to recommended items such as Polish All the buying links go to Amazon!! You can buy most of the products cheaper elsewhere
kim Mitchell
Jan 05,2021As they are advertising for “swift car sales” 3 gas lane, Bristol BS2 0QL I wouldn’t leave one star if I could! Do not trust Adam Mohammed or aka Chodry Saab & Channon Ford on fb. They claim they are quality used cars and all cars come with full service and MOT! I bought on 01st Dec 2020, it started having problems the day after I bought it and 13days later it went into the garage for head gasket failure due to there being oil in the coolant container. The car was given back to me a week later but still wasn't driving as it should be. Two days after getting it back, I had to ring AA breakdown and they diagnosed the problem to be the ignition coil pack but Adam Mohammed refused to pay the price the mechanic from AA had quoted him so the car was unusable for another 10 days as Adam was now refusing to communicate with me over the phone. After the car went back into the garage for its 2nd repair on 29th Dec 20 and getting it back again, it is STILL having issues!! I have contacted Adam and applied my right to reject the vehicle as I am entitled by law to a full refund within 30 days under the Consumer Rights Act 2015 and now Adam at swift car sales will not refund me or return my calls/E-mails He is a fly by night rip off merchant! I have since found out that he has done this too two other people who have also bought cars from him that were "not fit for purpose" Avoid at all costs!!! I’m a vulnerable woman with disabilities and he should be ashamed of themselves
Norman Penny
Dec 16,2020Very difficult to access information through the make / model part of the website. This used to be easy. Gave up for now but may try another day.
Scott Bateman
Nov 23,2020Biggest waste of time, the guy was rude on the phone, didn’t even give me a valuation, will never ever recommend or consider then again.
Chris Westmeath
Nov 22,2020Riddled with advertising and popups, had to refresh the page multiple times as the adverts would go away and it was stuck with the advertisement as the top layer, I have added it to my blackist now to be excluded from Google searches.
Liz Bright
Aug 26,2020Was intending to use the website for a car valuation as I have done many times in the past & disgusted that so many links appeared which were so placed to trick the viewer into thinking they were part of the Parkers valuation and not to sign up for something completely different. Will not be using this website again!
Alexander
Jul 02,2020I bought a month's worth of valuations whilst searching for an Audi A4 estate to buy. Proved worthwhile paying for the valuation as the free one only gives you a range of prices, and the car I was most interested in was quite high spec and low mileage. Turned out the dealer's price was pretty close to the actual valuation. I've been back to Parkers a couple of times since just to check a couple of other cars I've found. The site itself was quick I was able to pay using Paypal which I always prefer to using debit/credit cards directly.
James Ryan
May 28,2020Not the best, would think again
Nino Micalizzi
Apr 28,2020I wish I had read those reviews before...on the 27/04/20 I tried to get an evaluation on my car, while I was using the application on parkers website, I experienced some difficulties navigating through the pages. At the beginning I thought there was a temporary problem with the website or my internet.... After paying for the premium service (most accurate valuation based on the real miles of the car) I manged to have the valuation which was quite lower compared to the price I paid for my 2nd hand car found on Autotrader. The service I paid for (£3,49) was meant to give me 24 hours access to the quote and to have a copy sent into my email inbox. I never received any e-mail from them and when I tried to retrieve the quote, there was not any login facilities for me to use in order to retrieve my quote. The system didn't even prompt me to register before paying for the service... I tried to contact them to report this matter using their "Contact us" facility but I was unable because every time I pressed the button "send message", the system freeze giving me the same error message: “An error occurred 500 Oops, something went wrong, Sorry, we are currently experiencing a few problems with the page you are trying to access. We apologise for this inconvenience and assure you that we are doing our very best to resolve this issue as quickly as possible. Please refresh this page to try again.” I tried several times that the day and the day after with the same results. I even tried to email them directly but my e-mail bounced straight back!!! Basically I have wasted my money and my time!!! DO NOT USE Parkers service any more!!!!
Mr David Beeforth
Mar 11,2020Parkers back in the day for me the 70s was a honest review today its about bending the truth many examples the latest being the 1.5 vw engine its amazing this engine faults arnt highlighted because they dont publish reviews on it. So VW are happy and Parkers are happy with a back hander.And Vw screw the customer yet again with lies.One day people will realise Audi and VW are crap cars sorry missed out BMW
B Sheridan
Feb 04,2020Parkers valuations are miles off the mark, every time. Fake values that are not based on any professional knowledge of the industry Usually they fill people with false hope on their cars value and the the values you pay for are not worth the paper they are written on. Despite claims they do not resemble CAP values and all dealers consider their prices a joke.
Bengal Chai
Jan 04,2020RIP off and con. Gave vehicle back the way it came. In fact it was given to me dirty but I still gave it back cleaned in and out. Waited a month for my refund of my deposit but found out they charged me for damage on the vehicle. Apparently they got the car polished and alot of scratches and damaged appeared on it so they charged me the fee for polish of the vehicle which is £100. RIP off and I did not damage nor did i have any scratches. I've kept the car clean like it's my 2nd home. They did not tell me about it the next day if the damaged appeared.. in fact i had to find out a month later and no actual photo was shown but it was marked on a vehicle checklist. I gave the car back and got member of staff 5o check with me and it was fine and now suddenly theres more the 14 scratches and damaged on the door and front side. If that was the case then I'm sure just like most drivers that I would have got the damaged repaired and resprayed. Any crap excuses to make money out of you. Dont join the company as they pay you peanuts and make you work hard day and night and paying you £75 after all cost and commission. If you fart then they also charge you commission for it. Wont recommend anyone to join and they will somehow get the car polished and say they found 100 scratches and will charge you for no reason. I'm angry and really f..king annoyed. Just con and didnt bother to tell me about the scratches till I had to call them after a month for my refund
Beth
Nov 29,2019Worse attitude for a worker in the retail business to have . Parker’s has fallen to a new low . I will not be spending any money at any of there locations and will pass the word along
lucy
Oct 30,2019Seriously these should be closed down ! People that trust Parker’s are being duped. Don’t believe me ? Read their review about the Skoda fabia vrs 1.4 petrol. No problems with this model, now take 2 minutes to look up oil usage ! Look on briskoda forum at owners talking about it, some have had 5 replacement engines !!! It is a very well known fault where engines can use a litre of oil per 1000 miles ! Yet Parker’s report no problems !!
Christian Lineham
Sep 17,2019I never even got the car. I bough £30000 on a car and never got it. I lost £30,000.
Jason Hamilton
Jun 27,2021Pathetic so called worker refused to check me out, said register is for lottery only. Truth is she was to busy playing on her phone. There was 2 people in the store and all I wanted was a coffee and gas. You really pay these people?