Order cancellation process is not clear and fast enough to cancel an order if one changes his or her mind after shopping. I wrote to customer service team the same day I made the purchase but at the end, after 3 days, they replied to me that they cannot stop the order and the products are already shipped. They made the order cancellation difficult without any automation on the website. Even though I wrote to the customer service team quick enough, the response and result are very disappointed so I will not shop on Petso again.
Best price, prompt & efficient delivery will definitely be reordering from this company.
I was surprised at the size. I think it was too expensive
I am so happy with Peto plenty of variety excellent prices and deliveries donβt take long Regards Judy
Still not shipped, though understand with COVID. But please don't ask for a review when you have made no contact with me, to explain a ETA of my order.
Received my cat products !!!! Was so happy they are so cute love the colours and the spill mats are π great. My two cats ate dinner out of them last night and were two happy kitty cats π. Thank you so much . Will definitely be buying more . Delivery came when said, and packaged very well !!
Michael Simitsis
Feb 03,2022Great price and super fast delivery on the weekend! Definitely will shop with you guys again